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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 24 Harvester Square, St Charles, MO 63303
Phone: (636) 441-6820
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Michelle Michelle
This McDonald’s location is beyond frustrating. It’s actually impressive how consistently they manage to mess up something as simple as a basic order. Missing items, wrong food, cold food — every single time. Customers shouldn’t have to double-check the bag like it’s part of the ordering process.
Today I ordered a large fry and was given a small container instead. Not even close. At this point it feels less like a mistake and more like carelessness. Then to top it off, I was asked if I wanted to round up my total. That’s bold — especially when you can’t even round up my order to the correct size I paid for.
If accuracy, quality, and customer service matter to you, you might want to skip this location. Seriously — do better.
… moreToday I ordered a large fry and was given a small container instead. Not even close. At this point it feels less like a mistake and more like carelessness. Then to top it off, I was asked if I wanted to round up my total. That’s bold — especially when you can’t even round up my order to the correct size I paid for.
If accuracy, quality, and customer service matter to you, you might want to skip this location. Seriously — do better.
Heather Eisenbath
If I could give 0 stars for food I would. I asked for a quarter pounder with cheese and ketchup only. To have the employees pick off the cheese, pickles, mustard and onions. To put no cheese back on, and they put pickles and onions. Said it was remade…. This is what I got? Cheese and ketchup only?
… morejeffrey schlager
I don’t know what has happened to this store in the last several months but it’s be a monumental shift. It’s gone from a place that I knew a few people and loved the experience to a headache that leaves you feeling like you’re an inconvenience. Not only are they incredibly slow and inconsistent but incredibly rude past 4-5pm. Most nights they will barely open the window in what appears to be an attempt to not engage with you. If you don’t want to greet me or talk to me I get it. Not everyone likes talking to the public and I get that, even if it is a public facing job. However if you are going to do that try to avoid having a sour look on your face like I’m a nuisance. All of this paired with drinks that are filled an inch below the rim, the long wait times, and inconsistencies. we have cut the amount of times we go a week by 90% and I honestly see it becoming a once every few weeks visit at this rate.
… moreMadelyn Renth
Thanks, I love when my fry bin is half empty. And Im also missing a nugget in my 5 dollar meal deal. So glad yall can count. Dont recommend.
… moreDavid Wines
Being a new mcdonalds you would assume it would be better than the old one, not true. Orders always wrong and not very nice customer service. When using the app I have always waited longer for food instead of it being ready when you arrive. Such a big let down. Ordered apple pies also and it ended up some kind of custard with sprinkles.
… moredemejj
This is the worst McDonalds now. It used to be our favorite. It’s close to our home, so we’ve given it multiple tries, but each time there’s a different issue, & EVERY TIME the fries are overcooked. Tonight, the fries were so crispy, like potato chips, absolutely terrible!! Then there was my McRib, it looked undercooked, the bread was dry, & it was cold! When I opened the box all it made me want to do is throw it away! I wanted my money back, but I didn’t feel like going back. I just don’t understand why they can’t get it right, especially something as simple as fries!!
… moreShane Yardley
Good experience and quick, typical fare that you expect. Got the order correct. No issues.
… moreDevin Austin
The food is terrible as always, but the guy at the drive thru on Friday night at 1 am is the one and only friendly drive thru attendant in all of st Charles county
… moreLo
The lady serving my mom tonight her soda was ignorant and disrespectful. I was on the phone with my mother and could hear the ignorance over the phone. My mom simply ordered a Dr Pepper and tasted it after pulling off and obviously by tasting it she can tell it’s not a Dr Pepper it’s a Coke. She used up more of her gas money to get her soda that she paid for SINCE THE LADY GAVE HER THE WRONG DRINK. And this lady has the nerve to argue with my mom that she made her a Dr Pepper and it’s not the wrong drink ♀️ how unprofessional and disrespectful. My mom then had to personally walk in and waste more of her time to go get her drink replaced for what she ordered finally this man did his job and gave her the correct drink she ordered. The lady that argued needs to have a serious talk with the manager how disgraceful, disrespectful and ignorant of this lady to argue with my mom THE CUSTOMER.
… moreJessica H. (CEO of Cleaning Unleashed)
Not my most favorite location, but it’s not to bad. They still have a play place.
… more