McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
J Rodriguez
After sitting and waiting 10 minutes for my food this is the Filet O Fish I received. Do better or get a different job. Take pride in any and everything you do and you’ll be a success in any and everything you do.
… moreSparkles R
Normally this McDs at 655N Lapeer in Oxford is fresh, accurate, and friendly service. Much to my dismay it was complete opposite today. I ordered one simple sausage egg and cheese McMuffin meal. I don’t eat fast food often and when I do I want it fresh, as it should always be. It wasn’t crowded at all, so I thought for sure they’d cook me something fresh. Nope!!! The hash brown was good, the Dr P bubbly and perfect, the sausage egg and Chz McMuffin was absolutely DISGUSTING!!! There is no way in heck that the server/cook whoever didn’t know the condition of what felt like a hockey puck. I could feel thru the wrapper the muffin was hard as a rock. I thought, hmmmm…. I opened it up to a COLD, BURNT, dried up sandwich that looks like it was taken out of the waste bin! I am mortified! I cannot figure out what is wrong with fast food workers these days?! If you don’t want to serve fast, fresh, food with a smile, there are plenty of places hiring. I am disgusted and sad because prior to today this McDs I could count on. Not anymore especially since they are now serving expired food with a negative attitude, which seems to be the new norm.
… moreAnon Resident
Always and I mean always check to make sure they give you your sauces. They will charge you for them but then not give you them. It’s happened multiple times and I’ve had to go in. Now the fry situation, which is what prompted me to make this review since I normally don’t. I pay for a large fry and get the quantity of a small fry. Literally the box wasn’t even all the way full. I was just over at that point I didn’t get my sauces and then my large fry was filled halfway which honestly barely looked enough to fill a small bag.
… moreSamantha
I ordered on the app and they still couldn’t get my order right. Missing a hash brown. Make me pay extra for sauce on my sandwich and didn’t put it on there. Paid for extra Carmel in my frape and there was barely any in it.
… moreGAME_PLAYER101 :
Ask for extra cheese and sauce and I got less than the last time when I didn’t ask for extra. First time going for dinner instead of lunch. Guess the afternoon guys don’t care.
… moreJordan Garza
If you want your food made a certain way make sure you really ask for it, or you won’t get it. I usually get a 2 cheeseburger meal, no pickle no onion on BOTH burgers, but one of them always has picks and onions. These employees just need to take more time to listen to their customers.
… moreR button
Couldn’t get anyone to help me. Tried the order kiosk but that didn’t work, hit the help button, was still ignored. I WAS THE ONLY PERSON IN THE LOBBY. I stepped up to the counter, was still ignored. Finally a girl looked at me AGAIN from behind the counter and instructed someone else to help me. All I wanted was an ice coffee.
… moreWesson Walsh
Walked into a dark and empty McDonald’s at 3pm. No employees seen but one, wiping tables. Ordered on a kiosk with no issues except they were out of espresso drinks still… it’s been over a week since my last visit. Food was delivered to our table, dqp deluxe and qp deluxe came out hot, not quite steaming, the tomato had already warmed up and the patty felt like it had no flavor in spots across it, almost tasting watery. 6pc nuggets was not crisp, tasted watery or undercooked slightly. Roast coffee tastes burnt and watery.
Food filled my stomach but not my head, not too happy but grateful for warm food on a snowy day in a quick minute.
… moreHoncho
I guess you would say I am considered a regular at this specific restaurant. I have been here to eat inside, gone to the drive-thru, and have also picked up DoorDash here.
5 starts across the board. Amazing food, service, and atmosphere.The employees are very pleasant and respectful, all the way down to their maintenance man. Each week, I see him power washing, landscaping, and keeping the restaurant very clean inside and out.
McDonald’s has great food, but this McDonald’s is a step above. Definitely One of the best in the area. Highly recommend.
… moreD Modetz
Frequently, when I attempt to swing by 20 minutes or less before the stated closing time, I find that despite their sign still being on and the employees still clearly visible inside, they ignore attempts to place an order at the menu or even to get their attention at the window when they are standing no more than a few feet away. It is rude, unprofessional and completely ridiculous. If it was my business, I would definitely be replacing the night manager. Its not like I was the only customer affected either, as tonight a car was just pulling out when I arrived and an SUV was in front of me at the window honking
while being ignored when I pulled up to the menu. If you want to close at 11:40pm, then change the store hours rather than advertising a closing time of midnight, as then I could plan accordingly & come in before the new earlier closing time.
It would be one thing if this was just a one-off type of thing, because life happens & people deserve to be given a bit of understanding on those rare occasions. I rarely, if ever, bother to post a negative review or contact management over a negative experience, as I generally prefer to give people the benefit of the doubt that maybe they are just having a bad day or something like that, but this has happened the last 4 times I have tried to make a late night snack run over the past month or so, which indicates a problem with the night staff & their ability or willingness to do their job during business hours, which is unacceptable. The picture I am including was taken 17 minutes before closing today, after just such an experience. What a joke. Hopefully the person that replaces the woman that runs the place at night currently, when she is inevitably replaced for failing to even serve customers until the restaurant is actually supposed to close, takes more pride in their work & the problem stops.
… more