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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Berea, OH at 350 W Bagley Rd – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Berea, OH at 350 W Bagley Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Berea OH – Facebook
McDonald’s, Berea. 164 likes · 4 talking about this · 907 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
McDonald’s, 350 W Bagley Rd, Berea, OH 44017, US – MapQuest
Get more information for McDonald’s in Berea, OH. See reviews, map, get the address, and find directions.
Reviews
Timothy Hassing
Went through the drive thru ordered 2 big breakfasts w pancakes . Was asked to pull up and wait when food came out there were no pancakes . Went back through the drive thru and told them they were missing . Manager met me at the window asked me what I was missing I said 2 orders of pancakes he said I didn’t order correctly and was only willing to give me one set of pancakes . For the 21.59 my breakfasts cost I think I have paid for them . How much can pancakes cost . This is the 3rd time recently I have been there and every time there has been an issue . Thought 3rd time was the Charm obviously not . I won’t be going back there . What has happened to customer service? They have no interest in making the customer happy or making the order correct .
… moreKyle Mcall
Overall 1 star. The manager must just like little kids because the only people that work there are high schoolers. They mess up every order ever. I even do it through the app every single time. Apparently that’s too difficult as well… They forget sauce every single time I go. Not exaggerating either. Then when you ask for the sauce that you already paid for they try and charge you 15 cents. My favorite part is I ALWAYS ask for my receipt. They messed up my order so I grab the receipt. THEY CAN’T EVEN GIVE YOU THE RIGHT RECIPT. I was given a receipt for a single BBQ sauce…..So I have to sit there and go in my email just so i don’t have to pay 15 cents. At least taco bell down the street gives you a paper with a phone number to call if they miss an item. I have been going to this same location for 10 years and it hasn’t changed. It’s officially a management issue. The guy only hires kids. They either do it on purpose because they don’t like you or they are just plain dumb. I’ve worked there so i know everything i order pops up on the screen. how hard is it to put it all in the bag???? They can’t even leave ice out when you ask for NO ice. I go back around the line to get my drink with no ice and they hand me another drink WITH ice. So i got 3 drinks for free because they can’t figure out how to put no ice???? If i wanted 3 drinks don’t you think i would have bought 3? i don’t need 3 damn drinks for free. This place sucks and nothing is ever right. They need a new manager because clearly this guy likes kids. Awful location.
… moreMikayla Schaffer
I don’t understand why it’s so insanely difficult for them to figure out what they’re doing. I just spent $4.50 on a large caramel latte just for half the cup to be empty and most of what was in there was foam. I understand it’s a bunch of young kids working there but jeez how dumb do you have to be to hand out a half empty coffee.
… moreLauren Driscoll
Service always takes forever at this location, doesn’t matter time of day. Also I think they may have started outsourcing their drive thru order takers. Keep hearing heavy accents and they somehow can never understand the simple items I order. Don’t have these issues with other locations, it’s worth the drive into Middleburg if you want McDonalds.
… moreBub8les
Orders are always messed up, wrong food, wrong receipts, everything. It also seems like the people working are just kids who weren’t trained correctly by their manager and don’t know what to do. Also, these 5 star reviews under this location seem fake. Perhaps a way to raise the stars of this location so it doesn’t look as bad. Lastly, the links the owner will send to “contact” 1 star reviewers doesn’t even work; they likely send those links so other people believe the issues were resolved. Don’t spend your money at this McDonalds.
… moreCarpe Diem
We ordered 4 cheeseburgers and we got the delivered all without a single piece of meat on them!!!! The Manager seemed unapologetic and turned it back to me to fix the issue. If I paid for delivery and a tip and you mess it up, why must I be responsible to fix the issue. If you guys can’t even remember to put meat on a burger, you really need to evaluate yourself.
… moreDeb Brabenec
6/23/25: I can’t believe I gave this Berea, OH store another chance to disappoint me. They should be ASHAMED of the cheeseburger they gave me at the drive thru. It was so totally burnt, it was inedible. See picture!! I cannot believe they are still serving garbage and remain open! Of course I did not have time to turn around and take it back. To think they have a sign in the window saying it’s a family run business. Totally unacceptable food.Total fiasco. Was overcharging me saying the McDouble deal was buy one get one free, when it was supposed to be free with a $3 purchase. Finally straightened out, but they gave me the wrong order. Then I realized I paid $1.99 for a large sweet water (supposed to be iced tea) I could see right through it! You can easily see my receipt through the cup. Good thing I didn’t get ice to water it down. It went in the garbage! My normal Mc Donald’s only charges $1 for a large sweet tea & at least theirs tastes like tea. This was a terrible experience. Will not be going here again.
… morelizzie bukala
Ridiculous. I was having trouble with the app no one could figure it out. The app took my rewards points and I paid for what should have been redeemed. Ask for ketchup they gave me 20 packets. Food cost issues. Teach your staff !!!!
… moreCHASING ALASKA
I just bought the new BIG ARCH meal. After 10mnts of eating it and it was gone, I got sick and puked entire meal up . I puked 4x. I will never eat McDonalds again.
… moreDanny Desmond
Have tried to order from the drive through twice when they are open late and no one has taken my order. Would give 0 stars if I could. Why say you’re open if you aren’t going to serve customers?
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