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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 103 McMurry Blvd, Hartsville, TN 37074
Phone: (615) 374-0200
Menu Photos
Order and Reservations
Order: Order online
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Literally served me a burger on a moldy bun…. 8 years ago. Crystal L. Read more on Yelp. Features. Good for kids. Offers delivery; Offers …
Reviews
Angie Kinsey
If you have a little kid desperate for chicken nuggets and you can drive thru- this place (and all other locations) are ok for that.
But, something happened in the last decade or so– the bottom line became their sole pursuit while leaving the soul of the business on the floor- customer satisfaction no longer matters. We’re a commodity & so are our children.
McDonald’s used to be a fun place that kids looked forward to visiting.
Now- its a soulless organization where you order thru an app & do everything but cook your own food and pay for the “privilege”. God help you if there’s a problem because you won’t find a human being.
I DESPISE going to any McDonald’s because its a microcosm of what’s wrong with America: Profits over people every time.
Even the restaurants started looking like soulless counting houses instead of a family friendly place to be.
Frankly, that’s how they make their customers feel these days.
… moreBut, something happened in the last decade or so– the bottom line became their sole pursuit while leaving the soul of the business on the floor- customer satisfaction no longer matters. We’re a commodity & so are our children.
McDonald’s used to be a fun place that kids looked forward to visiting.
Now- its a soulless organization where you order thru an app & do everything but cook your own food and pay for the “privilege”. God help you if there’s a problem because you won’t find a human being.
I DESPISE going to any McDonald’s because its a microcosm of what’s wrong with America: Profits over people every time.
Even the restaurants started looking like soulless counting houses instead of a family friendly place to be.
Frankly, that’s how they make their customers feel these days.
Robert Sterling
I can’t believe I’m saying this but the food here was really good and the service was fast especially considering where we were at
… moreBobby Harris
Mcdonalds gets a 5 star here because we all know it’s bad for us but it tastes so good. So good,that we ignore our weight and health to get some of it down out pie hole. It’s a guilty pleasure like the things we do in private breathing heavily we dont want nobody know. Thats eating Mcdonalds. We finish eating and we say- “no more,never again” but we go back and get some McDonald’s everytime.
… moreCrys Tal
I have left maybe 3 reviews in my life so for me to leave this it means it was bad. After having a seizure on tues morning my husband stopped to get me food because I was unable to cook and he had to work. He got me a steak bagel meal with a coffee. It was supposed to have no egg no cheese and extra sauce. It had cheese and very little sauce. There were two hairs in my bagel, and my coffee tasted like dirty water, and my hash brown was missing. I called in and they told me they would replace it. Had another seizure today so he went for my meal so I didn’t have to cook. They got my bagel right and my coffee but the bagel was completely burnt and still no hash brown so I got no breakfast again. They knew I was coming back because they messed up my meal the first time so you would think they would try harder the second time but it was worse than the original order. I will NOT come back to this mcdonald’s even if I’m starving. This is not the first time they have messed up something so simple, it’s clear they do not care what food they are throwing at you as long as their times are down and they have you out of their drive through.
… moreJames Bailey
Having the bathroom “out of order” means I can’t rely on this location at lunchtime.
I am out making deliveries, and bathrooms are few and far between.
I had already placed a mobile order, so I was stuck.
Now I won’t have time to eat, and drive somewhere else to use the bathroom.
Thanks.
Also, now you know 1st hand why we have to pee in bottles.
Update:
No.
You have all the details you would need to find out why the bathroom was marked out of order
It’s a random thing, and you understand , but it leaves you weary about spending your lunch break there with possibly no bathroom.
… moreI am out making deliveries, and bathrooms are few and far between.
I had already placed a mobile order, so I was stuck.
Now I won’t have time to eat, and drive somewhere else to use the bathroom.
Thanks.
Also, now you know 1st hand why we have to pee in bottles.
Update:
No.
You have all the details you would need to find out why the bathroom was marked out of order
It’s a random thing, and you understand , but it leaves you weary about spending your lunch break there with possibly no bathroom.
Carleigh
People were nice. But a lot of gossip behind the counter. It’s ok though, we love the talk, but try to keep it down to where we don’t have to hear your conversation. But there were flys everywhere and dirt all over the floor. No toilet paper in the bathroom. And it did take forever to get my order and we were the only ones in the restaurant at the time.
… moreDayton Sykes
Night shift is TERRIBLE, every-time I come in they either get my order wrong or not give everything I pay for. I have to call and complain each time while watching the manager sit there and talk with the employees over doing what they are paid for. it is absolutely RIDICULOUS.By the time I come back for them to “make it right” my food is done cold. Sad to say only fast food we have here is this terrible place and sonic……
… moreTanner Troyer
Even if you order on the app 20 minutes in advance they still make you pull forward and wait another 15 minutes for your food. The level of incompetentce at this place is genuinely shocking. My order is never right when I come through here and I have to go back in to have something fixed. I get that it sucks to work at McDonald’s but take a little pride in what you do.
… moreAlexia Hollis
Update: I’ve completed the complaint form three times now and home office just says they will send my information to the store to complete my refund, no one from the store contacts me, and the cycle continues so I guess I’m never getting my money back or going to this McDonald’s again. So unfortunate because all they had to do to resolve it at the time was offer me a substitution for around the same amount of money if they weren’t going to cancel my order or refund me.
Ordered breakfast on the mobile app at 10:25, got to the window and they refused to fulfill my order and told me I could only have the apple slices I said just refund me then. She told me I needed to cancel it in app but it does not let me due to it saying it’s already being prepared. They have me pull up to the next window to talk to a manager and I have the same conversation with someone else but she says I can have apples and hash browns I say that doesn’t give me the rest of my money back can you just refund me for the missing food. They tell me to go to the third window and the SAME lady pops up and tells me i have to cancel it in app I say for the tenth time that I cannot do that and she tells me I have to come inside to talk to the GM and she is “sitting at a table right here just come inside” I say I have an infant and a two year old in the car I can’t do that and she says sorry I don’t know. Y’all mess up and expect me to drag my kids inside in the freezing cold to beg for my money back when you can’t fulfill the order? Crazy.
… moreOrdered breakfast on the mobile app at 10:25, got to the window and they refused to fulfill my order and told me I could only have the apple slices I said just refund me then. She told me I needed to cancel it in app but it does not let me due to it saying it’s already being prepared. They have me pull up to the next window to talk to a manager and I have the same conversation with someone else but she says I can have apples and hash browns I say that doesn’t give me the rest of my money back can you just refund me for the missing food. They tell me to go to the third window and the SAME lady pops up and tells me i have to cancel it in app I say for the tenth time that I cannot do that and she tells me I have to come inside to talk to the GM and she is “sitting at a table right here just come inside” I say I have an infant and a two year old in the car I can’t do that and she says sorry I don’t know. Y’all mess up and expect me to drag my kids inside in the freezing cold to beg for my money back when you can’t fulfill the order? Crazy.
Caress T
What’s filled is a medium cup with no ice. The other cup is a large cup with what was supposed to be light ice. Make it make sense. Why give me all that ice. McDonald’s in Hartsville TN.
The top section was a year ago. I wasn’t able to do another review.
Today 2/4/2026, I was at the speaker. The Caucasian male “are you using the mobile app sir”, I said “say what”. He said “ are you using the mobile app sir”. He can see me clear on the screen and still chose to call me a man. I then said “did you just call me a sir”? He then proceeds with asking me what I would have. I came to the window and he didn’t apologize due it being intentional. I know it was intentional because he didn’t call the Caucasian male in front or the Caucasian male behind me a sir. The child working there has a problem. The guy was at the 2nd window with black glasses. Being racist as a child is taught and it’s dangerous. Hartsville TN.
… moreThe top section was a year ago. I wasn’t able to do another review.
Today 2/4/2026, I was at the speaker. The Caucasian male “are you using the mobile app sir”, I said “say what”. He said “ are you using the mobile app sir”. He can see me clear on the screen and still chose to call me a man. I then said “did you just call me a sir”? He then proceeds with asking me what I would have. I came to the window and he didn’t apologize due it being intentional. I know it was intentional because he didn’t call the Caucasian male in front or the Caucasian male behind me a sir. The child working there has a problem. The guy was at the 2nd window with black glasses. Being racist as a child is taught and it’s dangerous. Hartsville TN.