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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 7915 N Davis Hwy, Pensacola, FL 32514
Phone: (850) 478-7963
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Jennifer Luthye
Well…. I mean, I know we are reducing food quantities, but this is crazy lol. At least I got a free McDouble in my McDonald’s game piece… I just ordered, and haven’t taken a single fry out. And I double checked the bag in case any were dumped it in. All I ordered was a drink and fries, nothing else. So it’s kinda noticeable… just order smalls yall, you spend less and get more
… moreAnne Ray
It has been a long time since I got the service that I received from this particular restaurant. They were extremely nice did not hesitate to make a fresh pot of coffee even at 8:00 at night so that I can have a full thermos. The food was really good fresh and hot. It is so nice to be able to say thank you with a huge smile on my face when speaking to the staff who have gone out of their way to make me happy.
… moreTosha Dumas
My daughter gave me her card that had 42.00 on it to grab her and her kids food for the night. I pulled up to pay and the girl told me my total was 38.96 I handed her the card and she gave me a receipt and I drove to the next window! When I got there the girl proceeded to hand me an order that wasn’t mine and I told her it wasn’t mine and the manager came to the window and proceeded to tell me the last window accidentally charged me card for the car behind me, which was 17.46. He told me he would have to return the money back on the card which would take 24 hours or so to refund the money. Mind you my daughter had just enough to pay for their food. I asked was there any way for him to just charge the difference or give a cash refund and he said no. So now at the fault of McDonald’s my daughter or her kids got to get their food! I will never come back to this McDonald’s!
… moreMarshall Slade
On November 21, 2025 I purchased a Quarter Pounder with cheese, large fries, and a drink at your location at 7915 N Davis Hwy, Pensacola, FL. At the kiosk I intended to order a Double Quarter Pounder with cheese, but the order I received was incorrect. I did not open or consume the food.
After my order was delivered to my table I notified the employee who brought the tray that I intended to order a double and that I was willing to pay the difference for the additional patty. The employee thumped the order sheet on my tray, said “you ordered a single,” and walked away. When I again attempted to explain I was willing to pay the difference, she ignored me and went to get a manager.
I then approached the counter and spoke with the manager (wearing a purple shirt). I explained the situation, that I had ordered the wrong item at the kiosk by mistake, and that I was willing to pay for the additional patty. I also expressed concern about how the employee had handled the delivery. The manager dismissed my request and stated the employee had felt threatened by my “tone.” I attempted to clarify that I had not been angry and only wished to pay for the additional item and resolve the matter, but the manager continued to attribute hostile intent to me.
The manager then accused me of personally accusing her of being racist, publicly berated me in front of staff and customers, and ordered me to leave the premises. I informed her I would leave if I were refunded for the incorrect order. The manager refused to issue a refund and told me I could not remain in the store. I was forcibly excluded from the premises without receiving a refund. I never touched the food.
When law enforcement became involved, the manager provided information to deputies that I believe was inaccurate. I will preserve and disclose evidence of the entire interaction, including the attached receipt, witness information, and any available video.
As a result of the manager’s conduct I suffered emotional distress and was denied the customer service and refund to which I was entitled. I believe the conduct described may violate Florida’s public‑accommodation and anti‑discrimination provisions (see Fla. Stat. §§ 760.02, 760.07, 760.08) and that knowingly providing false statements to law enforcement may be actionable (see Fla. Stat. § 837.05), among other remedies.
… moreAfter my order was delivered to my table I notified the employee who brought the tray that I intended to order a double and that I was willing to pay the difference for the additional patty. The employee thumped the order sheet on my tray, said “you ordered a single,” and walked away. When I again attempted to explain I was willing to pay the difference, she ignored me and went to get a manager.
I then approached the counter and spoke with the manager (wearing a purple shirt). I explained the situation, that I had ordered the wrong item at the kiosk by mistake, and that I was willing to pay for the additional patty. I also expressed concern about how the employee had handled the delivery. The manager dismissed my request and stated the employee had felt threatened by my “tone.” I attempted to clarify that I had not been angry and only wished to pay for the additional item and resolve the matter, but the manager continued to attribute hostile intent to me.
The manager then accused me of personally accusing her of being racist, publicly berated me in front of staff and customers, and ordered me to leave the premises. I informed her I would leave if I were refunded for the incorrect order. The manager refused to issue a refund and told me I could not remain in the store. I was forcibly excluded from the premises without receiving a refund. I never touched the food.
When law enforcement became involved, the manager provided information to deputies that I believe was inaccurate. I will preserve and disclose evidence of the entire interaction, including the attached receipt, witness information, and any available video.
As a result of the manager’s conduct I suffered emotional distress and was denied the customer service and refund to which I was entitled. I believe the conduct described may violate Florida’s public‑accommodation and anti‑discrimination provisions (see Fla. Stat. §§ 760.02, 760.07, 760.08) and that knowingly providing false statements to law enforcement may be actionable (see Fla. Stat. § 837.05), among other remedies.
Jéy Ashade
Ordered on door dash: I live less than 10 minutes from the store, so I know it wasn’t the driver’s fault. I had 2 large fries, neither was full, and both were extremely cold and restless, as if made 2 hours before I tried them. I got my food in 20 minutes. I wouldn’t mind if they were re-dipped, but these fries seemed to have actually been old. It wouldn’t have hurt to atleast fill the LARGE FRY CUPS . I basically got 2 medium fries when I paid for larges.
… moreCooper Layton
That McDonald’s dumpster isn’t just trash storage, it’s a full-blown biohazard shrine to corporate neglect. The smell hits you first: a layered stench of sour milkshake runoff, rotting fries, old grease, and something vaguely sulfuric that suggests a Filet-O-Fish met its end days ago and is still fighting for dominance. It’s the kind of smell that crawls up your nose and squats in your sinuses like it pays rent.
The outside is coated in a greasy film that somehow survives rain, heat, and time itself—like the grease has achieved sentience and decided this is its final form. The lid never fully closes. Ever. It just hovers there, half-open, as if even the dumpster is tired of pretending this is acceptable. Inside, bags are split open from overstuffing, spilling out burger wrappers soaked through with grease, buns fused together into a single bread organism, and fries that look like they were fossilized mid-sog.
Flies treat the place like an all-inclusive resort. Maggots are not hypothetical—they’re present, active, and thriving. Raccoons and stray cats have clearly been here before you, judging by the claw marks and scattered trash radius that suggests nightly battles over nuggets. In the summer, the heat turns it into a slow-cooking stew of fast-food regret. In the winter, it freezes into a monument of poor waste management, only to thaw back into hell come noon.
And the worst part? This isn’t a one-off bad day. This dumpster looks like it’s been ignored consistently, like cleaning it would require a board meeting and three layers of approval. It perfectly reflects what happens when “out of sight, out of mind” becomes a business strategy.
Final verdict:
This dumpster is a sensory assault, an ecological crime scene, and a reminder that somewhere, someone decided this was “good enough.” It’s not. It’s disgusting, it’s preventable, and it absolutely deserves to be dragged into the daylight and shamed.
… moreThe outside is coated in a greasy film that somehow survives rain, heat, and time itself—like the grease has achieved sentience and decided this is its final form. The lid never fully closes. Ever. It just hovers there, half-open, as if even the dumpster is tired of pretending this is acceptable. Inside, bags are split open from overstuffing, spilling out burger wrappers soaked through with grease, buns fused together into a single bread organism, and fries that look like they were fossilized mid-sog.
Flies treat the place like an all-inclusive resort. Maggots are not hypothetical—they’re present, active, and thriving. Raccoons and stray cats have clearly been here before you, judging by the claw marks and scattered trash radius that suggests nightly battles over nuggets. In the summer, the heat turns it into a slow-cooking stew of fast-food regret. In the winter, it freezes into a monument of poor waste management, only to thaw back into hell come noon.
And the worst part? This isn’t a one-off bad day. This dumpster looks like it’s been ignored consistently, like cleaning it would require a board meeting and three layers of approval. It perfectly reflects what happens when “out of sight, out of mind” becomes a business strategy.
Final verdict:
This dumpster is a sensory assault, an ecological crime scene, and a reminder that somewhere, someone decided this was “good enough.” It’s not. It’s disgusting, it’s preventable, and it absolutely deserves to be dragged into the daylight and shamed.
Adam Lassiter
Got a cheeseburger, received 2 buns instead. McChicken had no mayo or lettuce on it and the patty was cold. I feel like in the past when these items were $1 it was forgivable, now that they cost $3 and change it’s pathetic. (Edit Owner responded and asked me to go to a link for customer feedback so they could help with the order being wrong. I went to the link and responded to the questionnaire and let their team know. Absolutely zero response, so not only did you waste my money and time with a wrong order, but you turned around and wasted my time by going to your “customer care team.’ Do you think people aren’t going to follow up or what? Anyways, you blew up on Reddit so congrats to that.”)
… moreKarl
I placed a mobile order before arriving, spoke to the drive-thru speaker at 5:17pm, and finally received my food 5:44pm. I sat at the window for at least 15min. Someone had been filling drinks, but never acknowledged me. Someone else finally walked over, looked at the food bags, saw it was mine, tried to hand it to me meaning my food had been sitting there the ENTIRE time I had been at the window.
I wish I could be exaggerating.
The drink was wrong, but at least I got new fries, after I asked about the food just sitting there.
… moreI wish I could be exaggerating.
The drink was wrong, but at least I got new fries, after I asked about the food just sitting there.
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This McDonald’s has the friendliest staff I’ve ever met, and the place was spotless. Such a pleasant experience!
… moreSarah Montgomery
Of course its grinch season and the lines were long. The workers were so busy and the place was chaotic. The workers were still really nice even though of the crazy stress coming from all of the hungry people.
… more