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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2 Plaza Drive, Hilton Head Island, SC 29926
Phone: (843) 681-8025
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fast Food in Hilton Head Island, SC at 50 New Orleans Rd
Looking for Fast food near you? Visit McDonald’s in Hilton Head Island, SC at 50 New Orleans Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Hilton Head Island SC – Facebook
McDonald’s, Hilton Head Island. 153 likes · 2893 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
McDonald’s – 2 Plaza Dr, Hilton Head Island, SC, 29926 – MapQuest
On Hilton Head Island in South Carolina, you’ll find a McDonald’s location that’s part of the renowned fast-food chain established back in 1940.
Reviews
Joe Mediate
I am writing to report a very concerning experience at this McDonald’s drive-through.
I waited in line for approximately 15 minutes. After placing my order (a single Egg McMuffin), I mentioned that there were around 10 cars behind me. When I reached the window, the employee told me she didn’t care and said, “If you don’t like it, too bad.” Her tone and attitude were completely unprofessional.
When I paid, I was handed a receipt that was extremely sticky, which was both unsanitary and inappropriate. It appeared intentional. The order then took additional time, and when I received my food, the employee continued with the same dismissive behavior and told me that if I didn’t like the experience, I should have come inside instead of using the drive-through.
Given her behavior and the condition of the receipt, I did not feel comfortable eating the food and was genuinely concerned it could have been tampered with.
After reviewing other customer feedback, it is clear this is not an isolated incident. Multiple reviews describe similar behavior, and photos in those reviews appear to show the same employee.
This experience raises serious concerns about customer service standards, food safety, and management oversight at this location. I hope corporate leadership will review this matter closely and take appropriate action.
… moreI waited in line for approximately 15 minutes. After placing my order (a single Egg McMuffin), I mentioned that there were around 10 cars behind me. When I reached the window, the employee told me she didn’t care and said, “If you don’t like it, too bad.” Her tone and attitude were completely unprofessional.
When I paid, I was handed a receipt that was extremely sticky, which was both unsanitary and inappropriate. It appeared intentional. The order then took additional time, and when I received my food, the employee continued with the same dismissive behavior and told me that if I didn’t like the experience, I should have come inside instead of using the drive-through.
Given her behavior and the condition of the receipt, I did not feel comfortable eating the food and was genuinely concerned it could have been tampered with.
After reviewing other customer feedback, it is clear this is not an isolated incident. Multiple reviews describe similar behavior, and photos in those reviews appear to show the same employee.
This experience raises serious concerns about customer service standards, food safety, and management oversight at this location. I hope corporate leadership will review this matter closely and take appropriate action.
Gabriel Alejandro
Today I had the worst experience at this McDonald’s. I went through the Drive-Thru to pick up my order, which I had already paid for over half an hour earlier. Since it was raining, I decided to go directly to the window so no employee would have to come outside and get wet.
One employee reacted rudely, told me my order wasn’t ready and that I shouldn’t have gone through there. On top of that, she insulted me and spoke to me in a very disrespectful manner.
I find this treatment unacceptable, especially from someone representing a company like McDonald’s, which should focus on giving customers a positive experience. I hope the managers take action regarding this situation, because experiences like this severely damage the restaurant’s image.
… moreOne employee reacted rudely, told me my order wasn’t ready and that I shouldn’t have gone through there. On top of that, she insulted me and spoke to me in a very disrespectful manner.
I find this treatment unacceptable, especially from someone representing a company like McDonald’s, which should focus on giving customers a positive experience. I hope the managers take action regarding this situation, because experiences like this severely damage the restaurant’s image.
Bob Custer
Been sitting in line for 30 minutes now. The girl taking orders is also running the register and doesn’t have the ability to do both. Whoever is making the food and prepping orders must be busy doing anything EXCEPT their jobs. There’s no excuse for this. None. Judging from the reviews, the owner doesn’t seem to care, either.
… moreN.A.R
Miserable employees! I will never visit this McDonalds again and that’s saying a lot because it’s the closest to my job. I did a mobile order and went inside to grab it. The lady handling the orders was very aggressive for seemingly no reason at all to both customers and her coworkers. She kept screaming and I mean screaming the orders out but not turning around to see or listening if the customer was there to except it. She screamed my order out 3 times before I could get her attention. She told the guy beside me to speak up. I told her that I hope her day gets better … she did not like that. I won’t be back but I was suggest maybe keeping her in back and make sure she gets her breaks .. she needs them.. I can’t express enough the amount of anger pouring out of her and filling the building. I’d also recommend having someone who is dedicated to the front end without having to assemble orders at the same time. Some employees are clearly getting overwhelmed and that’s not good for anyone involved.
… moreJackie Morris
This place needs a good Manager! This place is fast food but no customer service at all. I would fire everyone in that fin place!
… moreDavid Laboy
I was here on vacation with my grand daughters Came in to Store#F7093 Plaza Dr Hilton Head Island for breakfast and was very dissapointed with the staff. First observed a unruly staff team member talk loudly to a elderly customer and then refused to help as the elderly man did not know how to use the kiosk eventually another customer came to the rescue to assist but afterwards its when it definitely went down hill. When we put in our order for dine in at the kioskit prompt us to put # of table marker with the order despite waiting for 25 mins for our order ( Mcdonalds standard fast was lacking with this crew). Unfortunately the staff member would rather yell out the order#then bring it to the table. (note:we did not get our receipt from the kiosk) again team member was plain lazy compare to other Mcd’s establishment that have a better customer service then this location. Thereafter when we got our order in a bag at the counter not on a tray for dine in and with out fail had missing items syrup and utensils especially for the pancakes. When we asked for the missing items it was definitely a challenge the team member seem bothered with the request. Overall we will not visit this establishment in the future and highly request and recommend that corporate office send a trainer for evaluation and training or yet hire a new crew.
… moreStephen Via
Waited for over 30 minutes in the line because I put a mobile order in and my burger was raw when I bit into it.
… moreLOCOLOCAL843
THE worst McDonald’s possibly in SC and I’ve been to a lot of them all over this country.. DO BETTER OR CLOSE THIS ONE DOWN. Would give negative if I could. Waited in line for over 30 minutes only to wait at the speaker for another 15.. no thank you.
… morebee
I placed a mobile order at 10:11 AM for breakfast and ordered 3 items. I drove to the drive thru where they said to pull around and when I did I was told my oatmeal and Iced coffee were ready but because they stopped serving breakfast at 10:30 the sausage mcmuffin would have to be replaced. So I said I’d take a cheeseburger. I then pull up and wait more minutes just to be told my whole order was refunded because they switched over to lunch and “cant do anything about it”. Tell me that first, not after waiting, you got me parked out here wasting my time. What happened to making the customer happy? Ya’ll could’ve replaced any of my other items. Either close the mobile app for breakfast earlier or something because 20 minutes is more than enough time to get things together. I’m disappointed because I used to enjoy coming to this Mcdonalds.
… moreBork Mylife
Shoutout to LIZ the amazing woman working the counter here—she’s the kind of employee that makes you wonder if McDonald’s accidentally hired a Disney cast member. She’s thorough, enthusiastic, and clearly happy to be here (which is rare enough these days to deserve its own commercial). She takes your order like it’s the most important thing she’ll do all day, and somehow manages to make fast food feel like a 5-star experience. Honestly, she’s more consistent than the fries and works harder than the ice cream machine—give this lady a raise, a crown, and maybe her own menu item!
… more