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Fast Food in Salisbury, NC at 704 E Innes St | McDonald’s
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Reviews
I am a regular customer at your 704 E Innes St, Salisbury, NC location. Today I received a sandwich that contained what appears to be a piece of wood. I am very concerned about this from a food safety perspective.
I wanted to bring it to your attention so you can review the situation internally. I still have the item and photos, if needed.
Thank you for addressing this promptly. I hope to continue enjoying your food safely in the future.
Sincerely,
Tiffany Johnson
This is now the second time I’ve placed an order well before the breakfast cutoff — 15 minutes prior — and for the second time, I’ve been told upon arrival: “We’re not going to be able to make your order.”
I’ll admit, the first time Ashley at least tried to accommodate my order, but that doesn’t change the fact that I ordered within breakfast hours — and it should’ve been honored, is not like im asking for a favor, nor special treatment
I’m not one to cause a scene, and I consider myself reasonable. But this is beyond frustrating.
The manager, Ashley, claimed they “can only see the order once I arrive,” which makes absolutely no sense — especially since I received a notification while driving there saying:
“Hey, we got your order!”
And the “solution” offered? Lunch menu. ♂️
If I wanted their disgusting lunch menu, I could get it any time of day.
This kind of incompetence and indifference is exactly why this will be the last time I visit this location.
I wasn’t rude. I wasn’t impatient. They just did not care.
On the attachment there’s another review from a customer that ordered via the app, and when he got there, food was ready…
The drive thru long was long and wasn’t moving. So I decided to go inside. The food was ready when I went inside.
I needed to ask for a cup and the chocolate milk that came with the kids meal though. While getting my beverage, I noticed that the floor was sticky even though there a wet floor sign. I also observed the staff looking like they did not want to be there. I asked one staff for BBQ sauce, she gave it to me but didn’t say a work at all… her face was so flat and yeah. It was evident she wanted to be elsewhere. The staff was not working together too. One staff was treating new employee poorly 🙁
On another note, our food was correct. There were no issues with it and we enjoyed it.