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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Sanford, NC at 2502 S Horner Blvd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Sanford, NC at 2502 S Horner Blvd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Sanford NC – Facebook
Enjoy FREE medium Fries with a minimum $2 order on the McDonald’s App! It’s the perfect crispy sidekick to elevate your meal.
McDonald’s: Burgers, Fries & More. Quality Ingredients.
Stacked with two quarter-pound* beef patties, three slices of melty white cheddar cheese,^ crispy and slivered onions, zesty pickles and the new tangy, creamy …
Reviews
Rahmeal Yarborough
I love this McDonald’s. Very clean, very organized and very efficient. Lupe, is my favorite. She’s has the highest level of customer service you could ever ask for in a fast food establishment. Mena is also an employee who makes this location such a great McDonald’s. I’m not sure what the other reviewers prior to my reviews experience has been, but I can definitely assure that this is a high quality McDonald’s. Especially when compared to the ones surrounding.
… moreDaniel Lujan
Try to avoid this McDonald’s, Everytime I come here I am not even making this up. 10-15 just to get an order that is incorrect and cold. They prioritize drive thru, so unless you have a car, they don’t care about you. Have had moments where everyone is standing around waiting like 5 minutes just to get ketchup. Avoid at all costs!
… moreRobin Dowd
I usually avoid this McDonald’s because my experiences have consistently been disappointing. However, this morning I decided to give it another try and ordered a sausage McMuffin using the mobile app around 7:45 AM. The drive-thru was understandably busy at that time, and I waited in line for about 20 minutes.
When I reached the speaker, communication was difficult—I couldn’t understand the employee, and it seemed they couldn’t understand me either. Since I had already paid through the app, I expected a smoother process at the window. Unfortunately, they still asked for payment and didn’t seem to recognize my order. After trying to clarify and getting nowhere, I gave up and left without my food.
It’s frustrating to consistently encounter poor service here. I’ve also noticed they often ask customers to pull forward and wait, which I’ve heard is done to improve their drive-thru time metrics. While I understand the pressures of fast food service, the customer experience shouldn’t suffer as a result.
Clear communication is essential, especially in a busy environment. I hope management takes steps to improve staff training and streamline the mobile order process. Everyone deserves a better experience.
… moreWhen I reached the speaker, communication was difficult—I couldn’t understand the employee, and it seemed they couldn’t understand me either. Since I had already paid through the app, I expected a smoother process at the window. Unfortunately, they still asked for payment and didn’t seem to recognize my order. After trying to clarify and getting nowhere, I gave up and left without my food.
It’s frustrating to consistently encounter poor service here. I’ve also noticed they often ask customers to pull forward and wait, which I’ve heard is done to improve their drive-thru time metrics. While I understand the pressures of fast food service, the customer experience shouldn’t suffer as a result.
Clear communication is essential, especially in a busy environment. I hope management takes steps to improve staff training and streamline the mobile order process. Everyone deserves a better experience.
RiiCK
Lady on the right is insanely rude when you ask her for sauce they forgot to put in our order. If you don’t like working at McDonald’s, don’t take it out on the customers.
… moreJill Conrad
went in not thinking that it was Superbowl ordered 2 number 3s no onions.. dt dr.pepper. not hard not a big order. left and dr 8 minutes to get home, order was wrong attempted to call the location no answer. took food back to the location advised of onion allergy needed to be remade. 30 minutes later I left. food had already been taken back. I went back the next day, Hispanic male work said he was a manager he was also working the drive thru came to the front counter. i.told him what had occured and what my order was… they were busy again and he told me to wait… I said I’m going next door to get gas and I’ll come back he said no I don’t want your food to be cold.. ok..I waited I wrote down my name and number and asked for the actual manager to call me . I while in the store confirmed the phone number I had called 47.times and called it 3.times in front of the acting manager.. then I’m handed my order and guess what it’s wrong again… nope not making this up and he said he’d do it again. I’d rather take the real manager and I kept the food took pictures of this and im hoping they record audio.ill keep you posted let’s see if I get a call back..
… moreBecka “Funsized” Bascomb
This is the best McDonalds I have been to in a very long time. The food was hot, cooked correctly, not stale and amazing customer service. The lobby was dirtier than expected for the few amount of customers inside.
… moreOwen H.
Every single time I visit this location, I order ahead on the app & select drive-thru, and per the app, they’ll ‘start prepping your order ahead of time so it’s ready when you get here’, and every single time I get to the window I’m immediately asked to park to wait for my food.
Every single time, I end up waiting 10+ minutes, and 4 out of 5 times my order is incorrect, or somehow goes missing. I just waited 15 minutes, had 2 visits from an employee who initially brought me someone else’s order, and 5 minutes later came back to ask me ‘what did you order again?’ after I’d shown them my app the first time they walked up with a bag of something that wasn’t mine.
Noticing any trends in how ‘every single time’ the service is terrible? What is the point of pushing people through the drive-thru to keep your service times artifiically low if you consistently make errors and cannot even keep track of the orders on your screen?
This location needs to reassess what’s important and stop advocating for fast drive-thru service times and start advocating for it’s customer experience.
… moreEvery single time, I end up waiting 10+ minutes, and 4 out of 5 times my order is incorrect, or somehow goes missing. I just waited 15 minutes, had 2 visits from an employee who initially brought me someone else’s order, and 5 minutes later came back to ask me ‘what did you order again?’ after I’d shown them my app the first time they walked up with a bag of something that wasn’t mine.
Noticing any trends in how ‘every single time’ the service is terrible? What is the point of pushing people through the drive-thru to keep your service times artifiically low if you consistently make errors and cannot even keep track of the orders on your screen?
This location needs to reassess what’s important and stop advocating for fast drive-thru service times and start advocating for it’s customer experience.
Olivia Johnson
Systems down long enough for them to hang signs and everything where they could only take cash. Fair – it happens. However zero accommodations for the lack of app usage capabilities. When you never spend full price at McDonalds and they don’t offer any options or offers for the inconvenience it just puts a poor taste in your mouth. The guy on the intercom was rude and short again you expect that at times but cumulatively – poor performance.
… moreGregory Miller
This review has been building over the course of about three visits. I’ve ordered a triple cheeseburger, and gotten a double cheeseburger. The fry containers are always half full. The number of times I’ve had a curbside order and my food has been brought to me without drinks is laughable. Today my shamrock shake taste like legitimate toothpaste due to the amount of syrup placed in it. And every single time I go through the drive-through I’m asked to pull forward. What is the purpose of a drive-through?
This is quite possibly one of the worst McDonald’s that I’ve ever been too. The worst part? It’s consistently just bad.
Edit: oh I just looked in the happy meal I ordered with extra fries. Nope. Apple slices.
… moreThis is quite possibly one of the worst McDonald’s that I’ve ever been too. The worst part? It’s consistently just bad.
Edit: oh I just looked in the happy meal I ordered with extra fries. Nope. Apple slices.
vaneesha cameron
If I could give less than one star I would. Horrible business, runs terribly slow. You order and every time they tell you pull up to a park and they’ll bring it out to you. Ridiculous, this is the third time. Also they have roaches and rats pretty bad. Over heard a manager discussing it with an employee
… more