David Ellis
Saturday, December 13th, found my beloved and I traveling South on I-81 to Watertown for Christmas shopping. We like to stop at the Love’s Travel Stop near Exit 47 to fill up with cheap gas. (Hint: Save an extra ten cents per gallon with the Love’s app!) It was a little after 10am so we decided to take a few minutes for breakfast at McDonald’s located inside the Love’s. Our order taker was a pleasant young lady named Morgan. The time it took from placing our order to having it brought (by Morgan) to our table was fairly brief and the food was hot as was the coffee (Caution!) and tasty. My bride ordered the bacon & egg McGriddle meal, while I had the steak, egg & cheese McBagel sandwich. (McBagel? Yeah, it has a nice Mickey D’s ring to it, don’t you think?) We both enjoyed our hot breakfast meals on a snowy Saturday morning, and can recommend this McDonald’s location without hesitation!
… moreDavid Garnon
I waited 9 minutes for them to make a big mac with no onions. It came out with onions. The second sandwich was thrown together without any care.
… moreiNest Canada
The dining area was great and offered plenty of room. Additionally, the staff was very welcoming. While the food was okay, the overall atmosphere and service were positive.
… moreJasmine Hernandez
Ordered delivery for myself and my kiddo since we didn’t have a car and it’s raining and not only did I have to wait over an hour for my order, but they forgot the large fries and my burger was all dumped out sideways. I have nothing but issues from this establishment. It’s insane that they’re still open at this point. If I could give 0 stars I would.
… moreThelma Monell
Ordered through the app for pick up at the drive-thru. Ordered 4 holiday pies, a milkshake, and a vanilla iced coffee. Was told they only had one holiday pie and they had to substitute the rest with apple. When handed the bag I was told I was given extra for the inconvenience. There were only 4 pies in the bag. I don’t care about the extra because I really don’t like the apple pies anyway, but extra would imply that you were given more food than you paid for.
… moreRyGuy 83
For a new building why does the McDonald’s smell like a backed up septic everytime you walk in the side door. I’ve never had a sandwich that was too hot and still cold at the same time. Kinda impressive if I wasn’t trying to eat it. Guy told me to use the kiosk he didn’t want to come to the register. When I said I have cash and the kiosk doesnt take that he got short and rude. We have 3 McDonald’s in watertown and you are par for the course. Sloppy food and bad service
… moreEdwin Reyes Sr
Long drive from the north country. Quick easy stop. Order was simple. So service was pretty fast food was fresh. Double plus if ya ask me.
… moreRQ Wonder YT
I had to be pulled up to wait and got a half full fry and my burger is literally pink on the inside and red. I want a refund. I have a job too waited in the line just for it to come out not cooked.
… moreDan Johnson
Truly the worst McDonalds I’ve been to. Service is terrible. And don’t give me a McDs link for customer care. I did that and was told someone from the store would reach out. That was two plus months ago. And that was not the only bad experience. In approx a half dozen times going there, I have never had a good experience. I won’t be going anymore.
… moreRachel Clements
Stop making people pull out of the drive thru to wait on their orders. I understand it is busy but it seems to be too much for the young employees that you have bringing out the food to keep track of. Only giving two stars because the kids that you do have running out the food are actually well mannered
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