Los Portales Mexican Restaurant

  4.0 – 110 reviews   • Mexican restaurant

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Los Portales Mexican Restaurant 36089

Address and Contact Information

Address: 18753 US-82, Union Springs, AL 36089

Phone: (334) 738-8892

Website:

Menu Photos

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Los Portales, Mexican Restaurant, Union Springs, AL. 126 likes · 1063 were here. Mexican Restaurant.

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Los Portales Mexican Restaurant

Los Portales Mexican Restaurant in 18753 US-82, Union Springs, AL 36089, United States.

Reviews

Lora Barber
First and probably the only time I’ll eat here. The staff was pleasant enough, and it’s a typical small, struggling business atmosphere. The salsa was thin and had a hint of vinegar, which made me question the freshness. The first chips were room temperature and slightly stale, while the second basket was warm and crisp. The first round of Pepsi’s were not carbonated, and the replacement sweet tea tasted like they hadn’t cleaned the tea container between making batches. The cheese dip was thin, but the flavor was good. The beef flautas were interesting with the grill marks, but the meat was flavorless. There was no cheese sauce served on this dish. The rice, beans, and ‘avocado salad’ were good. The avocado amount was a teaspoon. My companions ate their food, but it just wasn’t that enjoyable.
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Felicia Farnsworth
If I could not give a star I would. Tonight’s meal was supposed to be a great Mexican food ordeal, however it ended up being leftovers and a very upset family. My fiance always orders the Fajitas Santa Fe and when Mr. Enriques was running the restaurant it was perfect! Whoever the guy is that has it now, needs to learn how to cook! Everything on the Fajitas Santa Fe was burnt! It tasted burnt! The beef and cheese nachos that my son ordered, looked and tasted like cat food or potted meat and the chips were completely soggy! It was gross! I got the chicken quesadilla plate, while the quesadilla was fine, the rice wasn’t cooked all the way through and the refried beans tasted old and of mold. We spent $45 and gave a $5 tip to carry this food home for dinner, only for all of it to end up in the trash!!! This is not acceptable! The first picture is the burnt Fajitas Santa Fe and the second is the beef and cheese with soggy nachos chips that tasted like cat food or potted meat according to my son.
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Maribel
Great service! All the employees wore face masks and were respectful. My family and I enjoyed the food and left full. Definitely recommend! The design in the inside is also very unique.
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Faith Horton
I feel bad because you call tell it’s a family business that doesn’t get much business, but, I wouldn’t want anyone to have an experience like the one my husband and I had. We dined in after attending my nephew’s graduation. We were greeted and seated. When our drinks came, both our cups were dirty. The waiter also brought out chips and salsa. The chips weren’t fresh but they were good. The second dip of salsa I had made me gag automatically. It had a really funny taste to it and my husband agreed. I got a burrito with red sauce and a taco with lettuce. My husband got a chicken quesadilla. The ground beef had no seasoning and the burrito was no good. The red sauce was the thinnest I’ve ever seen. I didn’t eat even though I was extremely hungry. My husband stomached his food down, just to be sick before we even got home. I hope they get better, because they have good service but I wouldn’t recommend this place to anyone.
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Mark Fox
Wow! Amazing food! Great service. Had the Chicken Fajita Burrito #45 on the menu. Super good!
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Robert Auer
We stopped here on the way back from Jasksonville, FL. We do enjoy mexican food. This was a little hole in the wall place with decent reviews. ( they were too kind). The service was ok. The place was a little run down, but not too bad. However, the food was probably the worst mexican food I have eaten in a while. The meat was soggy in my salad and my wifes burrito. The lettuce was not fresh and sort of wilted. Sometimes, you throw the dice on hole in the wall places. This time we wrapped out.
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Philip Irions
The chips looked, smelled, and tasted old or store bought. The salsa was very watery. The lunch special was $9 for food closer to a $5 quality.

The only absolute positive is that, they were incredibly fast and very nice. For the area it’s okay but don’t expect much.
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Sharon Grier
This was the worst experience in a restaurant ever. If I could give it a negative number I would. We stopped to have dinner here after a 6 hour drive. I have a 16 year old that they brought a child’s cup for. We asked for a regular cup for him and the waitress was extremely rude and did not want to give it to him. On top of the health dept score of 89 this was the worst service ever!!! We paid for the drinks that nobody drank and walked out.
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Nancy Norton
Food is greasy, building is hot. One bite is all I could take
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