Address and Contact Information
Address: 1614 Washington St, Waukegan, IL 60085
Phone: (847) 406-4498
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Order Los compadres de waukegan – DoorDash
Reviews
The restaurant offers a culturally rich, neighborhood style dining experience that reflects a diverse and loyal customer base. While it may not be everyone’s personal preference, those who enjoy a relaxed, authentic setting with a familiar, community focused vibe will likely feel right at home here.
This is an old spot that, in my opinion, could use a little update for comfortability. The booths are broken or partially tilted.
I like comfort with my meals and drinks, and I didn’t get that here. Another suggestion would be to offer draft beer, and turn the music down. We couldn’t hear each other talk… even after they turned the music down. Hoping to visit again, and have a better experience.
Never have I had a more atrocious experience with a restaurant, which is saying a lot. Because this restaurant does not allow modified instructions in the Doordash app, I called to make a simple request of only pastor, beans, and rice in my burritos. I asked twice for confirmation, and the cashier said it would be made just how I told her. So I went ahead and ordered the burritos, and when they arrived – surprise – it had everything I had asked to leave out, and without the rice to boot. So the cashier had taken my order, told me twice it would be relayed properly, then hung up and didn’t bother to relay it at all.
By that time, the store was already closed, and the next day I didn’t have time to drive to the restaurant. So I drove to the restaurant early the following day with the incorrect order, which was where the absurdity started. The owner came out, I explained the situation and politely asked if I could receive a replacement burrito, considering it was the restaurant’s error and I had driven all the way there. The owner immediately laid into me aggressively telling me to go contact Doordash for a refund, and that she wouldn’t get any money if she replaced my burrito, ranting “you know how many of you people come here asking the same thing”.
After 5 minutes of explaining to her that I wouldn’t be there in the first place if the restaurant had simply gotten the order correct, she begrudgingly said she would make a one-time exception… then literally 5 seconds later went back on what she had just said, saying she changed her mind and to go contact Doordash. What…? I have never seen someone flip-flop on their word that quickly in my life, much less the owner of an establishment. It was genuinely appalling how utterly hell-bent she was to save on the cost of 2 burritos.
Throughout the entire 10 minutes I was talking to her, she absolutely refused to acknowledge that the restaurant had any part in the incorrect order. It was mind-blowing how greedy and single-mindedly obtuse this owner was. In the end I ended up just walking out and throwing the burritos away.
Oh and in case you were wondering, the burrito tasted horrible. There was not a single person there when I came in – I wonder why. Save your money and order from Taqueria Los Comales down the street instead, their food is amazing. And they get their orders right. And best of all, the owner isn’t a greedy, combative money-grubber who berates you for the restaurant’s own error.