Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.
Address and Contact Information
Address: 115 Retail Commons Pkwy, Martinsburg, WV 25403
Phone: (304) 264-1500
Website: https://logansroadhouse.com/locations/us/wv/martinsburg/115-retail-commons-parkway/
Menu Photos
Photo Gallery
Related Web Results
Unforgettable and Unique Steakhouse Martinsburg WV
Experience the unique and perfect steak dining at Martinsburg, WV’s Steakhouse … Logan’s Roadhouse. 115 Retail Commons Parkway Martinsburg, WV, 25403. (304) …
Unforgettable and Unique Steakhouse Martinsburg WV
Martinsburg Steakhouse. Logan’s Roadhouse. 115 Retail Commons Parkway Martinsburg, WV, 25403. (304) 264-1500.
Logan’s Roadhouse | Martinsburg WV – Facebook
You are invited to a Trunk Or Treat on Tuesday, October 29th from 5PM-7PM! See you then! 115 Retail Commons Pkwy, Martinsburg, WV 25403 *Costumes Required.
Reviews
Chris
This was our second time eating at this Logan’s this year. It was a Sunday afternoon and not busy at all. They sit us in a very small uncomfortable booth, side-by-side with some other people, which was awkward since there wasn’t any other people there really. Our waitress Jamie, gave us good service overall.
My complaint is the low-quality, overpriced food! My chicken sandwich half sucked, the fries were cold. The girlfriend got a salad, which looked better than it actually tasted. The lettuce was half wilted. Overall, we left disappointed! We should have just gone home and had a frozen pizza. I honestly wouldn’t go back. It’s sad when the best thing was the rolls!
… moreMy complaint is the low-quality, overpriced food! My chicken sandwich half sucked, the fries were cold. The girlfriend got a salad, which looked better than it actually tasted. The lettuce was half wilted. Overall, we left disappointed! We should have just gone home and had a frozen pizza. I honestly wouldn’t go back. It’s sad when the best thing was the rolls!
Jay & Shall’s Adventures
We had a delicious steak and cheeseburger. Both dishes and the sides worth it, we look forward to trying more of the menu in the future.
I thought they’re steak was better than Texas Roadhouse, less fat.
Very kind and welcoming service! Nice place to watch a game
… moreI thought they’re steak was better than Texas Roadhouse, less fat.
Very kind and welcoming service! Nice place to watch a game
Lindsey Williams
We had a great experience tonight with our Server Rayne. She was very attentive and made sure we had refills for our drinks, our food was to our standards and tastes good and was very helpful in understanding we had two small girls so it was a bit hectic. She was on top of making sure our experience was great. We left with very happy full stomachs and will be returning next time to enjoy it again. Thank you Rayne for your time, thoughtfulness and caring for our family the way you did! Such a great evening!
… moreNhien Nguyen
We had dinner here last night and Damon was our server, and he was absolutely wonderful. He was attentive, knowledgeable, and answered all of our questions with patience and confidence. At the same time, he gave us space and didn’t hover. We loved this.
I was deciding between two entrées and had one picked out as my first choice. When I shared that with him, he thoughtfully gave his perspective on it. He wasn’t negative or pushy, just honest. I really appreciated that he was willing to share his input and help guide my decision rather than simply taking the order and moving on. After hearing his thoughts, I decided to go with my other option, and I’m so glad I did because I loved it.
He also paced our dinner perfectly. After our appetizer came out, he made sure we had time to enjoy it before the entrées arrived. We never felt rushed.
Damon’s sincerity and attention to detail really stood out and made our evening that much more enjoyable.
Great job!
… moreI was deciding between two entrées and had one picked out as my first choice. When I shared that with him, he thoughtfully gave his perspective on it. He wasn’t negative or pushy, just honest. I really appreciated that he was willing to share his input and help guide my decision rather than simply taking the order and moving on. After hearing his thoughts, I decided to go with my other option, and I’m so glad I did because I loved it.
He also paced our dinner perfectly. After our appetizer came out, he made sure we had time to enjoy it before the entrées arrived. We never felt rushed.
Damon’s sincerity and attention to detail really stood out and made our evening that much more enjoyable.
Great job!
Crystal Wagner
Tonight’s dinner was one of the best meals we’ve had at a chain restaurant in years. The service was excellent – thank you Faith – and the food was incredibly fresh! The salads were crisp and delicious and our entrees and sides were chef’s kiss. Faith was the perfect amount of attentive and was genuinely friendly and happy to be there. Well done!
… moreTina Himes
Absolutely horrible service. We arrived to a 45min wait which was fine. We sat at the bar for drinks and appetizers. As they texted our table was ready 25min into wait. I went to table while husband went to restroom and pay bill at the bar. Bartender was in process of throwing his beer less than half empty bottle of beer into the garage. She seriously tried taking out of garage to give to him. My husband who was a bartender for over 30yrs shift Absolutely no. She gave him a fresh beer. We proceed to table. Waiter took our order. Never asked if we wanted rolls. 15min later we ask for rolls. Close to 35min later our food came out. We were within one minute of walking out. Part of our food came out. My husband was missing a side, sweet potato and I was missing my grilled shrimp. They brought shrimp out 8-10 min later. Never brought potato out. Said something to waiter Damian who had no clue. He brought our bill out and when asked about potato he said he took it off bill. How does that happen when meal comes with two sides. We told him we wanted it to go and he seriously laughed at us. How pathetically rude. He brought it back in to go container and threw bag onto table. Needless to say I left table while husband paid bill minus any tip. Food was good but warm. By time we got food it wasn’t busy yet that was the excuse. Just unacceptable service.
… moreDarcy Park
IF YOU ARE A DELIVERY DRIVER, DECLINE THE ORDER LOL. $5 AN HOUR, AT BEST. I’m not even a driver, I just hear and see it so much!
This place is so notorious in the area for the slow/poor customer service. Frankly, I don’t find the food all that special from any other bar that has burgers that isn’t fast food. You can go to Applebee’s, Chili’s, Outback, etc, and get the same quality meal for 10% of the hassle and time. I don’t know what bottom barrel staff you hire but it’s embarrassing and extremely aggravating how incompetent they are. The two, now final and ONLY times, I will ever be here again and actively discourage anyone asking. I have always had extremely poor customer service and have witness MULTIPLE people storm out and leave. I would feel for the hostesses, but most of the time they will “go check the food” and not return, or just walk away. My last visit’s order was literally 2 burgers. It took 70 minutes. Only to find out the girl that was “checking on the status” was clearly not looking. My order was sitting the ENTIRE TIME and cold when I got it. The managers here need to get it together. I would be ashamed to work here, let alone call myself a manager. What are you actually managing here? A paycheck and your chair? Your eyelids? You need to hover over the hostesses especially. Perhaps remind them where the orders are kept. The young 4ft nothing girl needs to be fired, especially. This specific location has me turned off from the entire business chain. I will never be going to another Logan’s again, as well as letting everyone I meet know that this restaurant is to be avoided or to order 2 hours ahead if they MUST have grey meat. The first I ever came here, I was not the one paying THANKFULLY, I ordered prime rib and got GREY au jus and meat. Like, this looked and tasted like grey water from the kitchen. I could only eat the potato cheese things and my drink. Apparently the only thing that’s ok here is the burgers. Burgers. I am not the type to review businesses (as you can see, I have two whole reviews) let alone complain so strongly, but this has honestly been such a bad experience every single time. I want my time and money back. I wish I could take back my tip. In fact, you guys should be tipping your customers with how frustrating the entire experience is.
To the owner: save your hollow copy paste reply because you clearly do not care. I do not care. These reviews have to be fake/botted. There is actually no way this place has anything above 2☆. Thanks. I feel bad for Rayne, he seems like the only competent one there. Run, bro!!
Edited the food from 3☆ to 1☆, y’all really made me wait 70 mins for a burger that is still mooing. If I, or my mom, get sick…
… moreThis place is so notorious in the area for the slow/poor customer service. Frankly, I don’t find the food all that special from any other bar that has burgers that isn’t fast food. You can go to Applebee’s, Chili’s, Outback, etc, and get the same quality meal for 10% of the hassle and time. I don’t know what bottom barrel staff you hire but it’s embarrassing and extremely aggravating how incompetent they are. The two, now final and ONLY times, I will ever be here again and actively discourage anyone asking. I have always had extremely poor customer service and have witness MULTIPLE people storm out and leave. I would feel for the hostesses, but most of the time they will “go check the food” and not return, or just walk away. My last visit’s order was literally 2 burgers. It took 70 minutes. Only to find out the girl that was “checking on the status” was clearly not looking. My order was sitting the ENTIRE TIME and cold when I got it. The managers here need to get it together. I would be ashamed to work here, let alone call myself a manager. What are you actually managing here? A paycheck and your chair? Your eyelids? You need to hover over the hostesses especially. Perhaps remind them where the orders are kept. The young 4ft nothing girl needs to be fired, especially. This specific location has me turned off from the entire business chain. I will never be going to another Logan’s again, as well as letting everyone I meet know that this restaurant is to be avoided or to order 2 hours ahead if they MUST have grey meat. The first I ever came here, I was not the one paying THANKFULLY, I ordered prime rib and got GREY au jus and meat. Like, this looked and tasted like grey water from the kitchen. I could only eat the potato cheese things and my drink. Apparently the only thing that’s ok here is the burgers. Burgers. I am not the type to review businesses (as you can see, I have two whole reviews) let alone complain so strongly, but this has honestly been such a bad experience every single time. I want my time and money back. I wish I could take back my tip. In fact, you guys should be tipping your customers with how frustrating the entire experience is.
To the owner: save your hollow copy paste reply because you clearly do not care. I do not care. These reviews have to be fake/botted. There is actually no way this place has anything above 2☆. Thanks. I feel bad for Rayne, he seems like the only competent one there. Run, bro!!
Edited the food from 3☆ to 1☆, y’all really made me wait 70 mins for a burger that is still mooing. If I, or my mom, get sick…
Rohit Bagga
This evening I had walked in to Logan to place a to go order, I was greeted by about 3 kids and when I told them I would like to place an order to go. They step back and went to get another kid from the back kitchen area to help me with my order. I asked for some self Preferences/ recommendations he had suggested between a Ribeye or NY strip steak. I went with a NY strip @ Med rare with sides of baked potato and roadhouse rice. After placing my order and paying for my dinner, I noticed that I was charged $4 more than the listed price on menu and when I asked the host for the up charge. He said oh we charge $4 for all take out’s because we don’t always get a tip from customers for takeouts, which I replied by saying then it should have been mentioned in the menu and if knew of the up charge I would have dine in instead. Few moments later as I sat in my kitchen and looked at their version of baked potato which btw was missing all seasonings that I asked for while placing my order, looked like it was all prepared in a microwave. After the first bite my assumption were correct that had to be the worse baked potato I ever had. But that wasn’t all the steak which I order Med Rare has zero seasoning the most disgusting piece of meat I ever had. Wouldn’t even give it to my pets it was that tasteless, please guys safe your self from this pathetic place called roadhouse. It the worse/ most disgusting food you’ll ever experience
… morePhilip Brando
Food was delicious and Jamie our waitress was kind and attentive. I find it humorous they have a butter of the month. If you’re in the area it’s worth a try.
… moretravis Donaldson
We went for lunch at 1:30 pm.Food was absolutely delicious. Hubby and I ordered the $11.99 cheeseburger meal that comes with choice of a drink, several entrees, a salad and a side. The salad was perfect, especially with the homemade ranch dressing. Our burgers were cooked perfectly medium, with a little crisp around the edges. They had the perfect amount of salt as well. Kudos to the grill person. Dustin was our server and was incredibly attentive and super friendly. With three previous visits over the last decade being horrible, I wasn’t expecting much today. Amazing job today, everyone! Highly recommend!!!
… more