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Address and Contact Information
Address: 530 Portage Lakes Drive, Akron, OH 44319
Phone: (330) 794-5157
Website: https://lagosplx.com/
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Home – Lala’s in the Lakes- Restaurant in Akron, Ohio
We are a new dining experience located in the Portage Lakes. We are now open for indoor dining as well as takeout and delivery.
Reviews
Kyle Harman
I had an incredibly disappointing dinner experience at Lagos in Portage Lakes. I went there with my wife, expecting a pleasant evening, but it turned out to be anything but that.
First of all, the restaurant was far from busy, with only 4 out of approximately 20 tables occupied. Despite this, the service was incredibly slow. We ordered calamari and red pepper dip as appetizers, and it took an astonishing 40 minutes for them to arrive. This is an unacceptable wait time for appetizers, especially considering the restaurant was not busy.
When we inquired about the mahi mahi tacos we ordered for the main course, the waitress informed us it usually takes about 40 minutes from the time we ordered. So in my mind they should have been coming out about the same time as the appetizers since they were ordered about 5 minutes apart.
I asked if the delay was because the restaurant downstairs was busy, thinking they might share a kitchen, but the waitress rudely informed us that they don’t share a kitchen and that everything is made from scratch which is why it takes so long, everybody who comes here knows that, and that it’s worth the wait.
After another 25 minutes, the waitress came over to apologize, saying they were indeed sharing cooks with the other restaurant due to the holiday weekend. This contradictory information was frustrating, to say the least.
To make matters worse, another 20 minutes later, the waitress came over and confessed that she had never placed the order for our tacos and asked if we just wanted the bill.
There was no offer to comp any part of our meal or even a portion of it, which was incredibly insulting given the poor service and long wait times. That lady has us waiting there for an hour and a half before mentioning that she never even placed our order.
She didn’t even bother to check on the food after we inquired about it the first time, let alone after the second time coming to us saying they are sharing cooks. She didnt bother to check until we had asked out for our bill so that we could pay early and just leave once we had eaten the tacos.
After all that we just payed our bill for the appetizers and pop and left. My wife tried calling back to speak to a manager and none would make themselves available.
Overall, the entire experience at Lagos was a disaster. The service was slow, the staff was rude, the appetizers were average, and the lack of accountability is appalling. I would not recommend this restaurant to anyone and will certainly not be returning.
… moreFirst of all, the restaurant was far from busy, with only 4 out of approximately 20 tables occupied. Despite this, the service was incredibly slow. We ordered calamari and red pepper dip as appetizers, and it took an astonishing 40 minutes for them to arrive. This is an unacceptable wait time for appetizers, especially considering the restaurant was not busy.
When we inquired about the mahi mahi tacos we ordered for the main course, the waitress informed us it usually takes about 40 minutes from the time we ordered. So in my mind they should have been coming out about the same time as the appetizers since they were ordered about 5 minutes apart.
I asked if the delay was because the restaurant downstairs was busy, thinking they might share a kitchen, but the waitress rudely informed us that they don’t share a kitchen and that everything is made from scratch which is why it takes so long, everybody who comes here knows that, and that it’s worth the wait.
After another 25 minutes, the waitress came over to apologize, saying they were indeed sharing cooks with the other restaurant due to the holiday weekend. This contradictory information was frustrating, to say the least.
To make matters worse, another 20 minutes later, the waitress came over and confessed that she had never placed the order for our tacos and asked if we just wanted the bill.
There was no offer to comp any part of our meal or even a portion of it, which was incredibly insulting given the poor service and long wait times. That lady has us waiting there for an hour and a half before mentioning that she never even placed our order.
She didn’t even bother to check on the food after we inquired about it the first time, let alone after the second time coming to us saying they are sharing cooks. She didnt bother to check until we had asked out for our bill so that we could pay early and just leave once we had eaten the tacos.
After all that we just payed our bill for the appetizers and pop and left. My wife tried calling back to speak to a manager and none would make themselves available.
Overall, the entire experience at Lagos was a disaster. The service was slow, the staff was rude, the appetizers were average, and the lack of accountability is appalling. I would not recommend this restaurant to anyone and will certainly not be returning.
John Beese
Went to Lagos for the first time yesterday and sat outside on their deck. The deck looks pretty new and has a great view of the lakes. I gave the food a 5star, we only had a red pepper dip which was awesome for an appetizer, the portion was so big my wife and I split an order of wings instead of each of getting our own entree, I can’t really speak on the entree’s. The server/bartender Justin was really good and made our experience memorable. We will be back, hopefully soon!!!
… moreKendall Anenson
Had a great experience here! The food was absolutely delicious and they customized some of the menu items to fit my need for gluten-free! The waitress Shelby was amazing and very nice and the chef T Was very good at his job and super generous!
… moreJamie Bail
Had some drinks and appetizers at Picks and found my way up to a Lagos. Chef Taron recommended the short rib tacos. They were amazing. Our server, Ivy was very attentive and fantastic. Highly recommend.
… moreDominick Monte
My wife and I had dinner with another couple last Saturday night.The food was INCREDIBLE…we couldn’t believe the quality of the food, the amount of the food and the great prices…we had Tammy and Drew as servers and they couldn’t be more professional. Amy the executive chef came out and introduced herself to make sure everything was perfect. The place was newly remodeled and updated that contributed to a beautiful night overlooking portage Lakes. Lagos will definitely be number one on our list when dining in the Akron Portage Lakes area.
… moretRic Ster
Wow! Incredibly good lunch for $9! The sign out front is advertising $8.99 lunch so I figured I’d tried it and I was certainly surprised. Plenty of menu options and good ones! I had the perch sandwich and it was incredibly good and my friend had the pulled pork tacos and they were great.
I highly recommend Lagos for lunch
Now I will have to come back for supper.
… moreI highly recommend Lagos for lunch
Now I will have to come back for supper.
Melissa S
Lago’s staff, especially Brandon is fantastic. We love to stop in for a perfectly crafted cocktail every time.
… moreAshley McLendon
We sat at the bar and our Bartender was Ray! He provided exceptional service! He was very respectful, polite and knowledgeable. We ordered the tempura shrimp and sesame tuna app. My husband ate the tuna and he said it was good, the tuna was over a bed of noodles. But the Tempura Shrimp was to die for. These were the biggest tempura shrimp I have ever had and the flavor was impeccable. I ordered the campside fire and key lime pie martinis and Ray made them soooooo good! I will definelty go back and pray we have Ray!
… moreResurance Rob
I had a amazing experience tonight at Lagos. Chef Taron. Thank you for coming out and saying hi to us guests. It matters! Also thank you for the desert I can’t stop thinking about it. Those crab cakes were the best I ever had. Ray I know your only there on Tuesday and Thursday’s! Your excellent service with chef Taron in the kitchen. Doesn’t get much better than that. Congrats team Lagos!
… moreGary Shook
My wife’s New York steak was cut up and covered in pepper. She is taking 60 percent home to wash off the pepper! The mashed potatoes were cold, the room was cold, and even my salmon had too much pepper on it. Took at least 45-50 minutes and there were only 8 other people in the restaurant! We had eaten lunch here before pre pandemic, and food was better.
This anniversary meal will be remembered for all the wrong reasons!
… moreThis anniversary meal will be remembered for all the wrong reasons!