Visit your local KFC at 186 Metzler Drive for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long.
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday (Labor Day) | 10:30 AM–9 PM Hours might differ |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
Address and Contact Information
Address: 186 Metzler Dr, Castle Rock, CO 80104
Phone: (303) 688-8287
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Reviews
MileHighFoodDude
Kfc was the winners of my most recent food Fight. I put their spicy crispy chicken sandwich up against popeyes. Both were reasonably priced at $4.49. I would have liked a bit more spice as it was very mild but the chicken patty was thick and I felt it was just a better bang for my buck. Good texture on the chicken and juicy as well.
… moreDarren Endorf
3 of my chicken little were not edible. They tasted like a cup of salt. Quality assurance has never been this stores forte. Still wondering if and when corporate will ever step in.
… moreApril Dowgiert
Tim was great at customer service. The price differed from the register and he apologized and said I could wait for the manager but he was so nice and I had to get going but he was more than helpful!
… moreKevin Frederick
Bruh who keeps suggesting this Location is still open Lmao. It’s not all the signs have been taken down and there is a for lease banner on the building.
… moretaylor webb
Placed order online at 5:34pm, was instructed to pick up the order at 5:54pm. Arrived at 5:53pm, sign on door stated drive thru only. When through drive thru and was told it would be another 25 minutes until order was ready because there was no cook on duty. When I asked for a refund I was told they didn’t handle the payment so no refund could be made.
… moreKatie Smith
Went through your drive-through today i could barely hear the guy on the other end of the speaker. Repeated my order back to him and when he gave me the total it didn’t sound right. When we got to the window I simply asked the man to repeat my order back to me as the price didn’t sound right, he then got defensive and argued with me regarding what I ordered I simply said sir I’m just asking for you to repeat my order as the price doesn’t sound correct he then was rude and unprofessional and when I asked to speak to the manager he pulled his name badge out of his pocket and said that he was his name was Ty he rudely said do you want the food or not and I said you know what I do not the service was horrible! Do unprofessional all he had to do was politely repeat my order. I understand finding employees is hard at the moment but that was no excuse
… moreCarpe Diem
This has to be the worst customer service in Castle Rock. Most times I go through the drive-thru they end up telling me to pull to the front and wait for my food. The last time I did this it literally took 50 minutes to get my food, and there was one couple parked next to me that said thay had waited 1 hour and 20 minutes. The time before that they completely messed up my order, instead of mashed potatoes they gave me a dozen cookies (wth). They must get bonuses for pushing people through the drive-thru faster, so once they have you pull to the front then they are no longer on the clock and couldn’t care less. Tim was horrible, rude, and calling another colleague every name in the book. Also be careful when ordering Original Recipe as they tend to give you something else, I suppose so they don’t have to cook another batch. I love me some KFC, put pass on this location!!
… moreRandy Jordan
Orderd on line. Never got a confirmation. Tried to call the store to make sure they got my order but no one ever answered the phone. In fact they took it off the hook twice. Called corporate and the first time I was put on hold the music kept repeating ” you will never see me again.” How fitting! The lady at corporate said my order never went through, then asked me if there was anything else she could do. As soon as I said no she hung up. KFC is trash!
… moreAshley B
I placed a simple family meal order online two hours before closing, and scheduled it to be picked up at 8pm. Which is one hour from closing. I arrive at 8pm only to be told they don’t have the chicken and to please cancel the order. No big Deal, I understand places are short staffed and I wouldn’t even be upset if they had the courtesy to call me and tell me when I ordered that I needed to cancel so I could have time to make other plans. The gist of it is, it’s not the workers fault. KFC do better. Pay a living wage and you wouldn’t have a worker shortage.
… moreAmy Wood
Ordered online for delivery. Was told my DoorDash driver was approaching with my food, $123 worth. Waited 20 min, no one showed…called the restaurant 4 times, no one answered. Drove to the restaurant..doors are locked, no dining inside. Short staffed. Someone finally came to the door. Told them I never received my delivery. Kind staff told me the driver was told it’d be another 30 min for my order, so he needed to come back. Delivery driver never relayed that message to me. So we assumed it wasn’t coming. So my complaint isn’t really with kfc, it’s with DoorDash. Although kfc should think about using another delivery service .
… more