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Visit your local KFC® at 4790 Dixie Hwy for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Hours
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
Address and Contact Information
Address: 4790 Dixie Hwy, Waterford Township, MI 48329
Phone: (248) 673-2030
Website: https://locations.kfc.com/mi/waterford/4790-dixie-hwy
Order and Reservations
Order: Order online
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Reviews
R S
Went for the Tuesday 8 Chicken Tenders for $10 @ Dixie Highway, what a joke. It used to be a good deal, extra crispy nice tenderloins. Received a box of glorified chicken nuggets, that were semi-tough, couldn’t chew one of them. They don’t look anything like their picture on the advertisement.
… moreEmily Miller
Went here for lunch with my mom, order a chicken tender meal & chicken breast meal. It took almost 30 minutes to receive our food, and nobody told us we had a wait. Was only given one chicken breast when ordered two, and chicken tenders were mushy, and felt slimy. Booth had food crumbs all over it, and tables were super sticky. Cheese curds are not worth ordering by the way, paid almost $4 for mouse crumbs. Not coming back to this location.
… moreTammy Hansen
Do not go to this KFC if you don’t have at least 25 minutes to wait!!
To a/c in the restaurant, ceiling is missing and water logged.
There was 2 orders in front of us, the first had ordered 39 nuggets and they told him they were out and asked him if they could sub tenders instead he agreed. 3 minutes later he came back they only gave him 4 tenders total!! They gave him options he decided to wait 10 minutes for nuggets.
The other order was sitting at a table they waited 15 minutes for their order and left. While we waited I noticed only 3 employees in the store. 1 was doing everything the other (supposedly) on break the other stirring a pot of something. I asked what was going on because we had been waiting 20 minutes, I was told there screens were full. No one was in drive the whole time we were there. And both deliveries were still sitting there. We finally got our food. Asked for the manager, they didn’t have one!! He’ll be in at 4. (15 minutes). After we got our food, no one was cooking or bagging food, (what happened to that full screen?).
The food wasn’t old or cold. We waited for the “manager” the employees told him something he didn’t seem to care about what they told him. So we didn’t bother to talk to him, would have been worth our time. So we didn’t bother call KFC corp maybe they will care.
… moreTo a/c in the restaurant, ceiling is missing and water logged.
There was 2 orders in front of us, the first had ordered 39 nuggets and they told him they were out and asked him if they could sub tenders instead he agreed. 3 minutes later he came back they only gave him 4 tenders total!! They gave him options he decided to wait 10 minutes for nuggets.
The other order was sitting at a table they waited 15 minutes for their order and left. While we waited I noticed only 3 employees in the store. 1 was doing everything the other (supposedly) on break the other stirring a pot of something. I asked what was going on because we had been waiting 20 minutes, I was told there screens were full. No one was in drive the whole time we were there. And both deliveries were still sitting there. We finally got our food. Asked for the manager, they didn’t have one!! He’ll be in at 4. (15 minutes). After we got our food, no one was cooking or bagging food, (what happened to that full screen?).
The food wasn’t old or cold. We waited for the “manager” the employees told him something he didn’t seem to care about what they told him. So we didn’t bother to talk to him, would have been worth our time. So we didn’t bother call KFC corp maybe they will care.
Rochelle Bateman
I’m sure there’s no manager here in charge of watching this place, Just waited 17 minutes for an online order. They parked me. I went inside to get it about a stick of waiting. I got handed with like four ice cubes in them.Tried to actually add ice to my drink, and their pot machine was broken. It’s a consistent 20 minute wait for not fresh food. Don’t waste your time or money
… moreG
I went in at 5:50 and didn’t leave with my food until 7:00. There were four other customers who had been waiting even longer than I had. Despite having four employees working, the place was dirty, the time management was terrible, and the store smelled like old oil. They focused on new in-person orders instead of prioritizing customers who had already been waiting.
When they’re that busy, they need to be continuously dropping food. No one should have to wait over an hour for eight pieces of chicken.
… moreWhen they’re that busy, they need to be continuously dropping food. No one should have to wait over an hour for eight pieces of chicken.
Anthony Anderson
You’ll be waiting at least 3 times longer than they promise. Last 3 times I was in here, only customer, they said “less than 10 minutes.” Everytime I had at least a 30 to 40 minute wait, with hungry children waiting when I could have gone anywhere else instead of being lied to.
… moreGina DaCorte
The people here are the absolute sweetest, this is not the closest location to me but I refuse else where. The customer service is always top tier and just refreshing! Please give these angels some raises, as a hiring manager myself I would do anything keep them around!
… moreMAi bUddY
While there is usually a bit of a wait, it’s well worth it. I have been to this location 4 times and each time the food has been hot and fresh.
The team is friendly and helpful, they acknowledge the wait and keep communication about what they are waiting for. But that’s it, they are waiting for more Hot, Fresh Food. If you want it faster, try ordering ahead in the app and picking it up in half hour. I can see why people might think the staff isn’t friendly because the manager doesn’t smile much. I think he’s just accepted the conditions he has to work in so he stays pretty zen. But he’s always nice and accommodating for the wait.
I just prefer to wait there and get the food right when it’s ready. My mom lives nearby so I go there about 8 minutes and the food is still like it just came from the fryer.
My only complaint and reason for the 3 in atmosphere is the AC needs to be fixed. While I don’t mind waiting, it did mean burning a lot of fuel going to wait in the car because the dining room is uncomfortably hot for summer.
… moreThe team is friendly and helpful, they acknowledge the wait and keep communication about what they are waiting for. But that’s it, they are waiting for more Hot, Fresh Food. If you want it faster, try ordering ahead in the app and picking it up in half hour. I can see why people might think the staff isn’t friendly because the manager doesn’t smile much. I think he’s just accepted the conditions he has to work in so he stays pretty zen. But he’s always nice and accommodating for the wait.
I just prefer to wait there and get the food right when it’s ready. My mom lives nearby so I go there about 8 minutes and the food is still like it just came from the fryer.
My only complaint and reason for the 3 in atmosphere is the AC needs to be fixed. While I don’t mind waiting, it did mean burning a lot of fuel going to wait in the car because the dining room is uncomfortably hot for summer.
Afzal Uddin Noman md
Absolutely terrible experience at this KFC. I’ve been waiting over 1 hour and still haven’t received my order. The staff is extremely rude, unhelpful, and disrespectful—no apologies, no updates, no concern for customers at all. This is one of the worst fast-food experiences I’ve ever had. Complete waste of time and money. I would not recommend this place to anyone.
… moreKristina
Went to get food at 1:20 pm on a Sunday and it was closed. Drive thru greeted us and said they’d be right with us, only to find out no one was even there. No sign on door nothing.
… more