Jimmy John’s

  3.8 – 325 reviews  $ • Sandwich shop

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery Jimmy John's 85541

Hours

Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM
Sunday10:30 AM–9 PM
Monday
(Labor Day)
10:30 AM–9 PM
Hours might differ
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM

Address and Contact Information

Address: 303 AZ-260, Payson, AZ 85541

Phone: (928) 474-2221

Website:

jimmyjohns.com

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Reviews

Tanya Cousins
My Cesar salad wrap was great, but my hubby’s tuna sandwich seemed to have only had a half serving of tuna! 2″ of plain bun on each end of the sandwich?? Plus he requested extra onion. It’s a good thing he did, because his got 3 single rings of onion? It must only come with 1 if you don’t request extra??
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Michael Frazer
Love their day old bread for a dollar, and they even honored it for us without asking when they ran out of day old bread last time, providing us with fresh bread for a dollar. Went in today and asked for the same thing since they were out of day old bread and they wouldn’t do it. Funny, when I grew up, the customer was always right. Disappointed. Seems like they run out of day old bread quite frequently, so would make sense to bake extra bread at the end of the day to have enough for day old bread the following day. Profit margins even at a dollar should still be huge
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McKenna Pilkington
Gentleman that took our order was super friendly and helpful. Our food was ready quickly and was just as we ordered. Delicious!
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Rose Plush
They were so great! We put in an online order right before we got to the store, and they jumped on it! It was incredible to watch them work so quickly and efficiently. Before we knew it, a lady was running out with our order. We were definitely very pleased with the service.
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Shannon Fernandez
Stopped in to grab a sandwich and wrap after camping all weekend on the rim. The food was fresh and good, however the dine in experience was an experience to say the least. It was clear that one of the female employees was on something possibly meth. It was noticeable enough that you could tell the other employees were uncomfortable. It is not my usual to post a review like this but I felt the need to offer the employees some assistance by posting as an observant customer in hopes management will take notice. It’s unfortunate that an employee is struggling with substance abuse but also unfortunate for the employees/customers to be uncomfortable. I do highly recommend the summer chicken jalapeño wrap.
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Arthur Sloate
They had the sandwiches ready, lightning fast. The restaurant was clean. The staff could stand to be a bit more friendly.
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Kevin Lanni
They messed up my order and the manager told me they would send me a new sandwich but they never sent it. Got ripped off.
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Heather Duchesneau
Tammy is so friendly and amazing and goes above and beyond to make our visit at this Jimmy johns a wonderful experience each and every time!!!
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Keli Kimbrell
John is the best!!! I’ve been craving your pickles and ordered some, he called to make sure my order wasn’t wrong! He was so kind and sweet! Thank you for such a great experience!! ❤️
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Kelly “Kelly”
Whatever happened 6 or 7 months ago really made this place go downhill fast. I used to LOVE them and would personally order frequently as well as use for my staff lunches. Between rude staff and completely poorly made skimpy sandwiches 2 visits in a row, I contacted customer service with pictures and exact dates and time for them to review the incidents. They were very kind and attentive, although the only recourse was credit at this Payson store. The workers there were even ruder and condescending upon me trying to place an order for a small staff lunch. I didn’t get through ordering before I decided enough was enough. I would do ANYTHING to make it right for a customer, the kid on the phone made it VERY clear he was not interested in that at all. Even putting me on hold for 10 minutes, though just putting the phone down so I could hear the staff, not busy, simply laughing and joking with each other. When I spoke with customer service about this, after scrambling for a different lunch for my staff, I was told they would work on getting me a refund in form of a check sent, though as of 2 months now, nothing has been done. It is sad that they have let this great place turn into this.
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