Brian B
You can’t trust placing orders ahead of time. We placed a catering order for 40 people, that we were going to pick up,a full 24 hours ahead of time. We showed up to pick it up, and they hadn’t even started on it yet. This forced a delay of over 30 minutes for our meeting despite us doing everything we could to ensure things would go smoothly.
This location can’t be trusted with time-critical orders.
… moreCraig Bates
Ordered for my lunch meeting for 40 people the day before to be ready at 11:30 arrived at 11:30 and they had not started on the order. They told me they would be a while (20 minutes or so) making me late for my meeting. I had prepaid and put on greater than a 20% tip. Wish I had waited to pay and would have forgone the tip. Did not live up to their commitments
… moreNatalie Ruiz
Don’t order for delivery, they only give you your correct order about 15% of the time. I can’t count how many times I’ve gotten a completely different sandwich. And then it takes them an hour to fix the issue and deliver the right one. Sometimes. (I’ve also had the “corrected order” come back to me wrong as well.) between drivers taking an hour to get 5 blocks, Wrong orders, and rude customer service I wouldn’t recommend the 25th st store to anyone.
… morePaige Turnbow
This is my second time getting hard bread. I can tap it and it makes a loud noise. My teeth can barely tear through it. This bread was not cooked within the last 4 hours. This has to be day old bread or longer. I love Jimmy John’s, but this location on 25th has been failing big time.
… moreJillian Sleight
This was supposed to be an Italian nightclub sandwich! Saddest piece of turkey ever! This was supposed to have lots of meats but only “turkey” was on it, can’t even say that is turkey!!! I also waited for 30 minutes and I placed my pick up order an hour before!!!!
… moreMike Teske
The company has certainly lost the right to claim freaky fast delivery, but I can vouch for this establishment. Life happens, and I respect that management acts professionally to help sort things out.
… moreNancy Sutherland
DELIVERY TOOK 1 HOUR & 15 MINUTES. We called to get an update and the manager would not give us an accurate ETA or let us come in and pick up the order instead. He would not even apologize for the delay. He was very rude and defensive of his process. He said we were next in line & it still took 15 minutes after we called.
… moreIsmael MTA
Average sandwich but fresh taste.
Place is always alone so dine-in will be an akward thing you can do. This is a take-out place and during winter they left the door open for some reason, I was cold.
… moreAllison Baron
I love their food, but the service and efficiency is off. I came in when they weren’t busy and my order kept getting pushed aside while more people came in. The guy in charge of the meat was super nice but very chatty. He didn’t even ask me what size of sandwich I wanted or what kind of bread. By the time my sandwich was done, they thought it was to go and packaged it up without asking if I wanted to add anything to it. Overall it took about 30 min to get my sandwich and it wasn’t even the sandwich I wanted.
… moreBetty Shults
My daughter picked up a couple sandwiches. We live 14 miles away she gets home i unwrapped my sandwich and there’s no meat no cheese. She calls the manager he wants to charge us a delivery fee to bring us a sandwich. She paid cash so he couldn’t credit back the money. He could have gave us a credit for the next time we come in but he didn’t want to work something out. So she hung up on him. You just took my money for a lettuce and tomato sandwich. Will never go back again what a rip off.
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