Wesley McGuirk Sr.
Actually a good place but the price is unwelcomed. Other chains you get bread, meat, cheese and veggies for one price. Here you get bread, meat minimal veggies if you want cheese or certain veggies it’s additional cost. The standard 8″ sub costs more than the footling at other chains where you get far more for less money. Please don’t dismiss the taste because they have a good tasting sub no question about that, however they are the very last place I will go for a sub the value and quantity is simply not there.
… moreDonnie Henderson
My food was made fresh. It was delicious! The Staff was very kind and treated me very kind. I recommend this place over subway any day!
… moreCathy Gaff
Ordered a number 7 and it was missing both the onions and the jimmy peppers. Ordered number 7 and was prepared correctly, but thought there should be more meat on it. Disappointed as it was our 1st time ordering jimmy johns.
… moreCmjj P
We always enjoy our orders from Jimmy John’s. The sandwiches are made quickly and with fresh ingredients. We order on a fairly regular basis and never have had any issues. Today was the first time there was a mistake with my order and Carver was immediately extremely polite and helpful. I am someone that values excellent customer service and think it needs to be recognized when you receive it! Kudos to Carver!
… moreApril Whitaker Merrick
Ordered chicken bacon ranch sub with customization (no lettuce, no tomatoes, and no mayo) showed the customization until I pressed submit. Since my receipt doesn’t say it the store won’t take care of it. And they are aware that this is happening and said they couldnt do anything since it was ordered from the app. Very disappointing after spending $13 for a sandwich I can’t even eat. I stopped eating there before I guess it’s time to stop again. It’s a shame because I decided to try to eat it again.
Do yourself a favor and save your time and money and go elsewhere.
… moreAmanda Mortise
I ordered online hours ahead of time to be delivered, and they didn’t show up for over an hour after the time I selected. So lunch break was over by the time they got there. Also I ordered food to be picked up, it wasn’t ready when I got there, no one acknowledged me the whole 10 minutes of me standing there, and they saw me. Understaffed, no customer service skills whatsoever and not freaky fast at all.
… moreBecky Lake
2 wrap combos cost 35.00. WAY over priced for the food we got.
Kickin ranch sub had no peppers and probably one onion and was mostly filled with lettuce. No extra sauce like we ordered. Potato salad was very bland.
Chicken Caesar wrap did not have extra dressing and was again full of lettuce and no parm cheese. Pesto bowtie salad was the grossed thing I’ve ever tasted.
The best thing about the whole meal was the bottled diet coke.
We will not recommend to anyone. In fact opposite, we will tell people to stay away.
… moreColorado Drew
One star review only because I can only give one and not zero. One of the worst tasting sandwiches I’ve had from JJ’s and probably one of my least favorite experiences in a JJ’s I’ve had ever. If a corporate audit happened at this store with the sole intent of not letting the franchise know they were coming it would land somewhere in the 60% or less. The first thing I see is a girl with baggy pajama pants with a completely oversized non JJ’s branded hooded sweatshirt. Her hair hanging all over and covering her face. She is mopping the floor and then walking through the area she is trying to clean while dragging her baggy pajama pants through the wet floor under her shoes. All the while nose to her phone texting. No one in this store is following what would be even slightly considered in dress code. The store smelled of mold and was very dirty, sticky floors a weird smell and dirty tables. What happened to the corporate oversight. I know JJ’s used to have a somewhat strict dress codes or at least they did and it was to avoid this situation from happening. JJ’s branded in store shirt, black or khaki pants/shorts, socks that at least cover your ankle bone with not crazy colored shoes (brand colors,) JJ’s branded hat/visor no hoodies or long sleeve shirts unless they were compression fit white or black undershirt, or it was winter and you were either a driver (which when you returned to the store you would have to take off you hoodie and winter beanie for regular hat,) or unless you were working the drive through window. I managed 4 locations in the Phoenix area and never would have left my stores with anything close to this in fear I would loose my job and my stores franchise owners would loose their store or the would be put on probation/suspension. What happened to the corporate oversight. I’m embarrassed/ashamed of this JJ’s location. JJ’s took care of me and helped me through college and fed me while I was a broke student. That’s why I worked my hardest and always held my stores to the highest expectations. My franchise owners were like family and offered me a lactation and GM position when I was graduating and they knew I was moving on in my life. I would never sham them like these employees. I wasn’t even greeted when I walked through the door. A real let down. I haven’t eaten at a JJ’s for over 2 years after a delivery from a Maumee, Ohio store took over an hour to deliver a lunch when I worked a 1/2 mile away and they brought the wrong sandwich and forgot my drink. I might give JJ’s another chance if a few years or until under preforming stores are actually getting fixed. I’m truly disappointed and upset really to be honest.
… moreHeather Sapp
I needed to order a box of subs for an event and the app wasn’t working. I walked in and the guys busted out my order quickly so I could make it to my class on time!! Way to go Jimmy Johns!!
… moreScott R
Worst customer service ever from a Jimmy John’s. Walked in nobody in line ahead of us so should be pretty quick. Nope. Counted five workers behind the counter. Waited at the patiently for someone to come to the counter to take our order. Had three people look right at us. Nothing. The woman closest to us looked at us three times. Still nothing. I understand being busy, however good customer service would be a simple acknowledgement and “thank you for waiting we’ll be right with you”, not crickets and a blank stare. Got tired of waiting and walked out. Won’t go back.
… more