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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
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Jimmy John’s Locations in Lexington, Kentucky
Looking for a delicious lunch or food catering for your company event? Stop by your local Lexington, Kentucky Jimmy John’s to enjoy our renowned sandwiches.
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Enjoy Jimmy John’s sandwiches and wraps. Order online for delivery, catering or stop by a location near you. Jimmy John’s is the ultimate local sandwich …
Sandwich Shop & Gourmet Subs in Lexington | Jimmy John’s 3930
397 Waller Ave. Lexington, KY 40504. Jimmy John’s. Open Now • Closes at 9:00 PM Saturday. (859) 523-6600. 2535 Nicholasville Rd. Ste 130. Lexington, KY 40503 …
Reviews
Debra Ito
I eat at JJ often because I love their bread. I’m so disappointed tonight – the bun is hollow! Besides not being able to enjoy the taste, the sandwich is considerably smaller than usual!
… moreBeyondwithAmber
It’s a good thing the employees don’t install elevators or work with heavy machinery. I have never in my life seen a place that messes up things as frequently as they do. Every time I order I think I must have left something off my sandwich but it is always on the receipt. (For example my extra sprouts has been NO sprouts, or my no tomato still has them all over it.) I know that sometimes people get busy but if I am paying almost $10 for an “unwich” and some chips I do expect accuracy…
Make sure you do their job and check the order before they run away as 9/10 times the orders are not complete or accurate. (They don’t hang around as soon as your bag is out of their hand.) Pretty sure my 11 year old niece could follow directions better than they pay attention to orders, and at least she is friendly.
PS be careful ordering drinks as their driver HAS asked my coworker to try one of the drinks to make sure it was hers… it wasn’t. He still took it with him to the next delivery and I doubt it was to throw away.
If I could give no stars I would. I wish we could order from the Nicholasville Rd location but even though it is closer to us we are not in their delivery area. We keep giving them chances and they keep screwing the pooch.
… moreMake sure you do their job and check the order before they run away as 9/10 times the orders are not complete or accurate. (They don’t hang around as soon as your bag is out of their hand.) Pretty sure my 11 year old niece could follow directions better than they pay attention to orders, and at least she is friendly.
PS be careful ordering drinks as their driver HAS asked my coworker to try one of the drinks to make sure it was hers… it wasn’t. He still took it with him to the next delivery and I doubt it was to throw away.
If I could give no stars I would. I wish we could order from the Nicholasville Rd location but even though it is closer to us we are not in their delivery area. We keep giving them chances and they keep screwing the pooch.
Chad Southworth
The Waller ave location has a drive thru. That tight little corner of Palomar center sucks.
… moreJennifer Swift
Ordered 17 box lunches for staff. Box lunch on website says it includes a sandwich, side, pickle and a dessert. Picked up all 17 boxes and when returned to office discovered none had a pickle. Called Jimmy Johns to question and they said they were out but now had them available. Asked if they could bring us the pickles since we are 1 mile away and they said they would have to charge us a fee. I explained that this was not our issue, part of our order was missing and no one told us at pick up the order was incomplete. General manager said if we weren’t willing to come back they could not compensate for the missing item and nothing else could be done if we weren’t willing to pay a delivery fee.
… moreBlack Bossilini
Absolutely fire those toasted subs are great. The chicken bacon ranch. Staff was friendly,prepared, knew the menu. Great clean store keep it up
… moreWilliam Picone
On August 4th, around 7 pm, I placed an order. I waited about an hour for my food to show up only for it to be missing a sandwich. I get that deliveries can get backed up, that’s not the issue.
When I called the store about my missing sandwich, they offered to send the driver out again, but I did not have the luxury of waiting another hour for my sandwich to be delivered. I requested a partial refund for the one sandwich that was missing out of a $64 order. I was denied and said it was not possible.
I was offered a $10 credit on my account and I was assured I can claim it at any store. I tried, on multiple occasions, to claim that credit. None of the other locations could see that a credit was applied to my account. I live in another city, so going to the original store was not an option.
I called corporate to see if I could get a partial refund. I only wanted $10 back. Corporate wasn’t able to process the refund themselves, but they assured me that it was possible for the manager at the store to do it. So it appears that I was lied to by management at this location.
As a former employee of Jimmy John’s myself, I get that mistakes can happen. This is something that could have been easily fixed, but they refused to. All over $10, and this store kept my money for a product I never received.
I did spend a couple days going back and forth with the corporate office about how to address this. Corporate offered me a free sandwich credit, which is only worth $8 at my local Jimmy John’s. Also take into account the amount of time I spent trying to resolve this issue. I still do not feel like this issue has been resolved, even if the balance of what I feel like I’m still owed is small.
… moreWhen I called the store about my missing sandwich, they offered to send the driver out again, but I did not have the luxury of waiting another hour for my sandwich to be delivered. I requested a partial refund for the one sandwich that was missing out of a $64 order. I was denied and said it was not possible.
I was offered a $10 credit on my account and I was assured I can claim it at any store. I tried, on multiple occasions, to claim that credit. None of the other locations could see that a credit was applied to my account. I live in another city, so going to the original store was not an option.
I called corporate to see if I could get a partial refund. I only wanted $10 back. Corporate wasn’t able to process the refund themselves, but they assured me that it was possible for the manager at the store to do it. So it appears that I was lied to by management at this location.
As a former employee of Jimmy John’s myself, I get that mistakes can happen. This is something that could have been easily fixed, but they refused to. All over $10, and this store kept my money for a product I never received.
I did spend a couple days going back and forth with the corporate office about how to address this. Corporate offered me a free sandwich credit, which is only worth $8 at my local Jimmy John’s. Also take into account the amount of time I spent trying to resolve this issue. I still do not feel like this issue has been resolved, even if the balance of what I feel like I’m still owed is small.
Austin King
They need to change their slogan from “freaky fast” to “freaking amazing!” I’ve been coming to this same location for three years and as a broke college student, I couldn’t ask for anything better. The service is beyond amazing, welcoming atmosphere, and friendly employees. The manager was suggesting great things off the menu. I can’t wait to come here after my graduation as thanks for a safe space to come to in between my classes. P.S graduation invite is pending
… moreRyan
This location is the best. The staff always does a great job. Good service and food consistently. Highly recommend.
… moreD
5 stars for being the only place with a public restroom in the whole shopping center. Pretty clean too.
… moreJames Maxson
Have been ordering 2-3 time a week from here for years but will never do business with them again. Ordered a combo on the app. When I picked it up, was handed a cup without lid secured so it exploded when handed to me and spilled coke all over my car (that’s okay, accidents happen). Had ordered “without mayo.” Got home, sure enough, sandwich had mayo (I find mayo gross). I drove back to get it fixed an was met with bizarre response. Talked to what I presume was a manager. No apology whatsoever but TONS of attitude, as if this was somehow my fault (the ordered clearly said “no mayo”). She wanted to know why I didn’t bring the other sandwich back, as if I’m supposed to know to do that when they screw up my order and waste tons of my time (I’m hoping they would not have re-served it). I finally had to drive off rather than argue with her any more because I no longer felt comfortable eating anything she would serve me (assuming they would ever even agree to make the sandwich I paid for). It was all very frustrating. In the end I paid and got nothing I could eat. Will never give them any more of my business.
… more