Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–8 PM |
| Monday | 10:30 AM–8 PM |
| Tuesday | 10:30 AM–8 PM |
| Wednesday | 10:30 AM–9 PM |
Address and Contact Information
Address: 9018 Staples Mill Rd, Richmond, VA 23228
Phone: (804) 672-8080
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Related Web Results
Jimmy John’s Locations in Richmond, VA
JIMMY JOHN’S® SANDWICH SHOP IN Richmond … 7005 Three Chopt Rd. … 520 W. Franklin St. … 1318 E. Cary St. … 4420 S. Laburnum Ave. … 9018 Staples Mill Rd.
Sandwich Shop & Gourmet Subs in Richmond | Jimmy John’s …
… delivery or pick up in-store from your local Jimmy John’s at 520 W. Franklin St. in Richmond, VA. … Sandwich Delivery in Richmond for Lunch or Dinner.
Sandwich Shop & Gourmet Subs in Richmond | Jimmy John’s …
Order online today for delivery or pick up in-store from your local Jimmy John’s at 7005 Three Chopt Rd. in Richmond, VA.
Last Updates
Reviews
Star Ciara
ZERO STARS! The general manager Rico at this location is a terrible manager. He’s extremely rude and insensitive. If you hate your job that much, just leave. I placed an order for delivery today at 3:38pm and I had to contact the store TWICE because it had been over an hour and my food had not arrived yet. Rico answered both times and showed zero empathy when I mentioned if this food doesn’t arrive soon, I’m going to be late for work. The second time, I called, he’s telling the same lie he told the first time: “The driver is on the way. He’ll be there in 3-5 minutes.” Ok, you said that ten minutes ago the first time I called. Once again, showing no empathy or concern for me almost being late for work. “It’s not that serious” he says. I mentioned how unacceptable this is. “We had about 5-6 orders that had to be delivered before yours. There’s nothing we can do about all the orders we have”. How about warn your customers about the wait time and APOLOGIZE FOR THE INCONVENIENCE. All that pride and careless attitude will shut this location down. I told him I was going to contact corporate, he didn’t care. My food arrived at 4:41pm. I am escalating this complaint to the highest level of management. Especially since this is not the first negative experience I’ve had with Rico. General manager Rico at the Staples Mill Jimmy John’s needs to be coached on empathy and he needs an attitude check before he’s out of a job.
… moreLinda Listen
I love this Jimmy John’s. The folks here are friendly and most of them know my name. The toppings are always fresh and reasonably priced versus some other sub places. My order has always been made correctly and freakishly fast.
… moreBright Eyes
Found a little worm in my sub when I got home. I called the store and they said they would look at what they have at the store and “pick it out.” I suggested they determine if they need to throw away their lettuce or wherever the worm may have come from. Not sure what they did, but I definitely lost my appetite.
… moreKevin Terry
Friday, 2/17/2023, Googled the time for this location as it was a little after 8 p.m., hours of operation stated to be 10:30 to 9 p.m., head that way got there at 8:40, lights on, workers in side, walk up tot he door, it is locked. Go back to the car and call the restaurant, no answer, called two more times before they decided to answer. I asked what are your hours of operation, person stated we are close, I said that is not what I asked, I asked what are your hours of operation, he stated 10:30-8, I said why does it state you close at 9 tonight. He proceeded to put a lady on the phone who stated she was the manager (Dejoinase). She ran this clearly made up store by me that the she (AS MANAGER) did not know what the hours of operations were and did not know that online it was that they close at 9, that “corporate” keep changing hours due to COVID. In all honesty I believe that they decided to close the store against policy so that they can take off early on Friday. In doing that they fail to realize that people depend on those hours being honored, I came a long way (15 minute) drive, got there in plenty of time since they claim they can make sandwiches so fast, only to have the store closed, had to go to nasty Zaxby’s, my night was ruin. Never again.
… moreMeghan McClure
I usually don’t have any issues with my food orders when I order from the Staples Mill location. Today, my unwhich was a hot mess and wrong. I tried calling the location number provided by Google roughly 12x before I got frustrated and drove to the location. I will admit I was not the most pleasant customer, but the team WAS pleasant, light-hearted, quick, and refunded my delivery charge. While I waited, I also called the Google phone number I had tried 12x and it never rang in the store, meaning they didn’t know I had called so many times. Rarely do angry customers leave happy, but I did!
… moreLaura Schumm
Preordered 16 sandwiches for employees for a training day lunch. All orders were different so everyone’s name was provided. 75% of the sandwiches had multiple names written/scratched and incorrect numbers written on the paper. We’re coworkers, not family, and figuring out what things were without touching the food was pretty much impossible. We spent around $150 and this is just stupid and unacceptable. Just get a new piece of paper and write the correct info.
… moreM Fisher
I love Jimmy Johns, but this location was the worst sandwich i have ever had. The wheat bread was either old or not fully cooked. It was white bread, not wheat like i have always had from there. Overall, i was so disappointed but i was 30 min away by the time I realized it
… moreAlan Douglas
Really great sandwiches, a cut above the other chains. Bread is excellent and meats and cheese are quality. Consider adding the cucumbers, the bread can be replaced to make lettuce wraps, but be warned the “combos” won’t save you much money. Its easier to eat if you ask for them to cut your sandwich in half.
… moreThomas Cooke (Tommy)
After almost 4 years of avoiding Jimmy John’s, I am back. I didn’t leave because of bad sandwiches, I left because the JJ’s on W. Broad St acted like the Food Police on my order. I would ask for Salt, and they refused to give it to you, because they said it was not good for you. I like salt on my food, and this Jimmy John’s has no problem in filling your order with salt.
… moreLaurunce Rosenthal
I had never been to a Jimmy John’s before, and upon walking in to this location I was greeted by the NICEST employees. They took their time to run down the menu to get the exact sandwich I wanted. Their customer service is incredible!!!
… more