Jaden Klafka
I used mobile order to purchase the BYO munchies and to upgrade from a regular to large fountain drink was .30 extra so I figured the red bull drinks which were $1.50 extra would be large but it was small. The chicken sandwich was very dry and hard to eat. Definitely not as described in the photo where sauce is dripping out. I was very unsatisfied with this meal and couldn’t even eat it.
… moreNattieboop
Usually a serviceable but needlessly expensive fast-food option that’s quick. There’s a crew that we could rely on that provided accurate orders and the food generally hit the spot—odd that even needs to be said.
But there’s also a crew that routinely screws things up and this last time we went—and this will be our last time for sure—our food was completely inedible or altogether missing to an absurd degree. The bun for my sandwich literally smelled spoiled like urine and my spouse’s sandwich was missing key ingredients.
… moreSky
I dont understand what the big fad is with this place. They have ok food, but its so expensive. However, their desserts are amazing! And their deli is very convenient for a quick bite with pretty good food. Hands down, the best cakes around though! You’re just gonna pay for it.
… moreAlayna Miles
The staff were rude. Fries were rubbery and cold. The chicken burger tasted stale. The protein bowl had no sauce and was missing the beans. Soda was warm, flat, and tasted like they added water to it. There were items missing.
Midnight munchies ruined 🙁
… moreN Z (Scorpionfury)
Restaurant said it was open at 1:40 AM, so I made my online order and they charged my card. Showed up to the restaurant 15 minutes later to pick-up….all the lights are one, but no staff anywhere! No answer at the drive-thru, no answer when knocking on the door, no answer on the phone, no signs posted they were closed, just NOTHING. I wasnt the only one; there were two other cars waiting by the front door and another trying to pick up drive thru as well, but no workers anywhere inside. So I guess Jack In The Box is taking money for online orders but not providing service or food that was paid for when customers arrive??? What the hell, Jack?!?
… moreRobin Logan
First off I want to say that the staff were very friendly and helpful. I appreciated the customer service. This was my first experience at Jack in the Box and I was very interested. As I came in I noticed that the dining area left a lot to be desired with the level of cleanliness. Also I think an open kitchen is a bad idea for them because it also is not looking so good. We ordered from the dollar menu and maybe that was a mistake. The taco was pretty rough, but the worst was the fish sandwich. Halfway through it started tasting really bad, we couldn’t finish. The chicken nugget slider was ok but I wouldn’t order again. I was happy with the amount of fries but some of them tasted undercooked. We finished about half of the food before giving up. So unfortunately I can’t give a good review here.
… moreAndre M Neves
Very disappointed! It was our first time eating at Jack in The Box and it will be the last one.
Very expensive and doesn’t have any taste at all!
The burgers were a mess. They used the wrong burger patties, and the buns were all smashed and destroyed.
The restaurant was dirty and didn’t look like a safe place to be with your family,
… moreDeric M
Only 1 bathroom was working and it was disgusting. The dining area was still dirty from the day before with food and crumbs on the floor and tables. The wait was insanely long considering we were the only people in the morning and didnt order much. We made changes to our breakfast items at an up charge but they gave us them normal so I paid extra for nothing. I dont expect much from jack in the box but this was a new low.
… moreAlbert Munk
I work at a different building. It’s Monday Dec 1st, 8:51 am. Wasn’t busy, not a complicated order. Ordered 2 brunchies with a bacon and a sausage breakfast jack. Received 2 ham breakfast jacks, no bacon or sausage on either. 🙁
Was given food properly though, with napkins and syrup. Not exactly the customer service person’s fault, cook was rushing unnecessarily and messed it up.
… moreA M
Lately they have no Ice, then it progressed to their fountain drinks are out. I asked to replace the drink with an orange juice. They want charge a full combo PLUS additional juice cost. Pay full combo price for incomplete meal? Can’t even waive drink fee…What customer service?
… more