Jessica Rocche
I ordered food and received food with pubic hair. This is very unsanitary!!! I wouldn’t dare order again from this restaurant, especially because I have a chronic illness that anything can kill me. Who knows what else besides a pubic hair it had. I should consider suing.
… moreShaudee Baskin
I recently received several coupons in the mail from Jack in the Box and decided to use one during my visit. Upon arriving, a female employee instructed me to use the kiosk. I explained that I was paying with cash and had a coupon, which required assistance at the counter. Unfortunately, my explanation was ignored.
After finally placing and paying for my order, it took approximately 10 minutes to receive my food. When I received it, the French fries were cold and not fresh, and the burger was poorly assembled—it honestly looked as though it had been made without care.
Overall, the service and food quality were disappointing. When spending your hard-earned money, you expect at least basic customer service and fresh food. I would recommend taking your business elsewhere.
… moreJohan Chastain
All Hispanic employees but at least they spoke English, way better than McDonald’s down the road. Very friendly my order was correct.
… moreArturo M
Came to this jack last night around 2 just to be greeted horribly the big Mexican lady is super rude ! I come here all the time and every Thursday I have a problem w this lady one time she said it was closed and it was only 3 I only like coming when the little young lady is here she knows how to do good customer service I’ve talked to this young lady about the other ladys horrible attitude so I never put a complaint. but last night the bigger lady she started saying cuss words in Spanish thinking I don’t understand and I completely did understand I do speak Spanish.shes also told me because I took to long to order if I was ganna order or not or i can go somewhere else very rude lady
… moreJenifer Davila
The ladies working on Christmas were top tier all of them were on point food was hot and accurate they all moved with purpose and urgency. Most fast food places on Lancaster are disorganized and have no energy these ladies and one gentleman rocked!
… moreFred Cappalucio
It’s a jack in the box. Everything cooked in gear tastes like everything else cooked in the same grease. What do you expect from a fast food joint. I do like the burgers though.
… moreJasmine Harris
MOLDY FOOD! My fiancé brung me home two supreme croissants and both the eggs had mold. Waste of money . Will never come back! If symptoms get worse, I will be suing for food poisoning . The tea also taste old as heck
… moreRichard Ramirez
The food is horrible. My jumbo jack looked like somebody took a bite out of it. The location is also bad, but what made it worst was the “District Manager” Noe. Nickle and dime worthless corporate employee.
… moreRuth Lopez
Worst experience ever the cook got mad and was very rude because she messed up on my order. It wasn’t my fault. They told me her name is Christina. If you’re unhappy working it’s time for you to find another job.they refused to give me a receipt and told me they were out of paper…. Then I just took my fries out and what kind of serving is this?
… moreJohnathan Mentzer
Apparently at this location if you order food you got to pay for condiments. I mean if 3 ranches are killing your business then maybe get out of the food industry
… more