Jocelyn Wilson
It’s been a long time since I’ve gone inside to sit and eat or order to-go. Decided to pick up a late (12 pm ish) breakfast of a pancake combo for my husband and I. While I waited for my order I needed to use the restroom, but it was dirty. I couldn’t use the regular stall because of the nasty toilet, so I used the accessible stall with a changing table, which was the cleaner option. The one bright spot of my visit was breakfast. Very disappointed by the lack of cleanliness at this
… moreRobert D
My wife and I took our grandson here. When walking in I noticed a banner outside saying kids eat free from 4pm-10pm. When we got the bill we were charged $6.99 for the kids meal. We asked both the server and manager about it. They told us the offer expired 4 days ago at the end of the year. They said they were sorry. I told them that it was their fault and if they were sorry they would take the charge off of tab. They refused. I was very polite and told the manager that we would never be back and I would post a bad review. All this over a $6.99 charge. We didn’t even know about this offer when we went there so it would not have even been as issue if the sign wasn’t up.
… moreRARC
We were a party of 12….with only one waitress available. It took 2 hours for all of our meals to be cooked and served. My husband kindly suggested the server not allow the food to just sit there on the counter. Some pancakes and toast were cold and stiff. We drank anywhere from 3-5 cups of coffee just waiting. Manager came out and wowed us with a 10% discount on only 4 items for the wait time. They continued making orders to-go as well. This place is understaffed and it would be professional to warn patrons of the wait time to actually get your food.
No serrano peppers available.
Poblano sauce looked like cheese sauce on top.
HOW do you burn macncheese???
… moreLisa Wainwright
We had a short hour to eat and the staff was so accommodating and even though it was busy they took our orders so fast and our food was out and delicious in record time! Thank you all so much. When we left they wished us luck at our next game. They went above and beyond. I believe our waiters name was Tyler K and he was awesome! 10/10
… moreMark W.
This is not one of the better iHops IMO…but we are definitely beginning to see a positive impact being made by the new general manager. Got to give him props. We are hopeful this can become a premier IHOP in the future. Things we noticed that were better was the facility was much cleaner and looked like some renovations had taken place. The service was a bit faster and food was still good…but not great. Didn’t like when I asked for strawberry syrup, only to be brought a strawberry topping, then charged like $2 for it. Too much nitpick pricing. Whether it be sour cream, salsa, or whatever…just build it into your cost. Speaking of cost, the prices are at least 30% higher, if not more, from just a few years ago. To be fair…they are pretty much at all restaurants these days. So, yes, still a work in progress…but definitely getting better and going the right direction.
… moreHoneyB22
1/2, 6:37pm, I was beyond tired after working 2 shifts and just wanted to go home and crash out; so, I stopped by IHOP to grab something quick for my family (3 meals). Big mistake. While the restaurant wasn’t very busy, I could see that the few servers on duty were overwhelmed & slow. It took 10 minutes before I could even place my to-go order and another 14-15 minutes to be told my order was ready. I grabbed my bags and left. I get home, let my family know food’s in the kitchen and head to the shower. Imagine my disbelief when I open the remaining bag and find someone else’s omelette meal and a pair of overcooked pancakes. I called and spoke with two (2) very friendly and apologetic managers (BF/BM) who immediately offered to remake and/or refund my meal stating they were shortstaffed and hated I’d had a bad experience. I made arrangements to follow up the next day and let them know I’d bring in the meal I’d gotten. I was told not to bother with that and thanked for being so polite.
… moremileyvi herrera
Good food but is lacking waiters that offers good service. Long wait for the food to come out.
… moreAda Thomas
Ordered the Jalapeño burger and it was horrible. Lettuce was soggy and limp and I had a hard time trying to figure out the bacon. At first I thought it was cheese melted together and burnt and then realized it was bacon stuck together like it had been sitting there all day. I’ve had this burger before at another location and it was great. I wanted it again , but was very disappointed. Also I had onion rings and they were so greasy as if had been dipped in cold oil and left there for awhile. Maybe a bad day for the cook cause they were very busy; but no excuse on not preparing the food correctly.
… moredemon boxer reyes
Very bad service. One waitress not wanting to do her job is the only one on duty.
COOKED
… morePenny Fuller
I must say I haven’t been in an IHOP establishment in several years. After an appt, we decided to try some breakfast food. It was close to noon, so we stopped in.
I was a little disappointed in the food.
The service was good.
I ordered the bacon, lettuce, tomato sandwich, and onion rings due to the fact I couldn’t decide on what to get. Can’t go wrong right with a BLT. Well, yes, you can. The bread was burnt, and the bacon was so rubbery. My onion rings were good.
If I had to choose a breakfast location, I must say I would have to give them another try before referring anyone.
I wasn’t completely satisfied.
Service was good..
… more