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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Local chain offering Korean BBQ grilled tableside & ban-chan in a trendy, modern setting.
Hours
| Friday | 11 AM–11:30 PM |
| Saturday | 11 AM–11:30 PM |
| Sunday | 11 AM–10:30 PM |
| Monday | 11 AM–10:30 PM |
| Tuesday | 11 AM–10:30 PM |
| Wednesday | 11 AM–10:30 PM |
| Thursday | 11 AM–10:30 PM |
Address and Contact Information
Address: 2540 W El Camino Real, Mountain View, CA 94040
Phone: (650) 559-5997
Website: http://genkoreanbbq.com/
Menu Photos
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Related Web Results
Gen Korean BBQ House
Gen Korean BBQ is one of the nation’s leading Asian casual dining concepts, known for redefining the Korean barbecue experience in the United States.
Gen Korean BBQ House Mountain View – Facebook
. 94% recommend (31 Reviews) ; . Open now ; . 2540 W El Camino Real, Mountain View, CA, United States, 94040 …
GEN Korean BBQ House 2540 West El Camino Real – Order Online
GEN Korean BBQ House. 2540 W El Camino Real, Mountain View, CA 94043, USA•Change LocationOnline …
Reviews
Thomas G
Gen Korean Barbecue delivers an experience so exceptional it borders on unforgettable. From the moment you step through the doors, the atmosphere immediately sets the tone—warm, vibrant, and polished to perfection. The space strikes an ideal balance between energetic and comfortable, creating an ambiance that makes every guest feel like they’re in for something extraordinary.
The food is nothing short of remarkable. Every cut of meat arrives impeccably fresh, richly marbled, and seasoned with such precision that each bite feels like a masterclass in flavor. The side dishes are equally impressive—thoughtfully prepared, beautifully presented, and replenished with enthusiasm. Every selection from the grill is elevated, indulgent, and consistently outstanding.
Service is where Gen Korean Barbecue truly shines. The staff manages to be attentive without hovering, knowledgeable without overwhelming, and genuinely warm in a way that enhances the entire dining experience. Plates are cleared promptly, recommendations are spot-on, and every interaction feels intentional and professional.
In every category—atmosphere, cuisine, and service—Gen Korean Barbecue surpasses expectations so thoroughly that “excellent” hardly does it justice. This is a place that transforms a simple meal into a memorable event, and it is absolutely worth revisiting again and again.
… moreThe food is nothing short of remarkable. Every cut of meat arrives impeccably fresh, richly marbled, and seasoned with such precision that each bite feels like a masterclass in flavor. The side dishes are equally impressive—thoughtfully prepared, beautifully presented, and replenished with enthusiasm. Every selection from the grill is elevated, indulgent, and consistently outstanding.
Service is where Gen Korean Barbecue truly shines. The staff manages to be attentive without hovering, knowledgeable without overwhelming, and genuinely warm in a way that enhances the entire dining experience. Plates are cleared promptly, recommendations are spot-on, and every interaction feels intentional and professional.
In every category—atmosphere, cuisine, and service—Gen Korean Barbecue surpasses expectations so thoroughly that “excellent” hardly does it justice. This is a place that transforms a simple meal into a memorable event, and it is absolutely worth revisiting again and again.
K
Service was not good. As soon as we got seated, waiter spilled the banchan with barely an apology. Quickly wiped it and after we ordered, food took a bit of time to arrive. Pork belly was tough, and bulgogi was the only notable meat. The appetizers were not well prepared and the calamari was almost burnt; bulgogi fries seemed quickly prepared. When we ordered extra rice from another server, it took them nearly 10 minutes and then simply slid it onto the table with no words — extremely rude. Overall, food was alright at best, and service made the place have an uncomfortable atmosphere.
… moreSergio C Rodriguez
My fiancé and I swing by every few months. We usually only have to wait about 10 minutes to get seated, which is great. As for the food, it really just depends on the server—sometimes it zips right out, and other times it takes a little longer.
Overall, if you’re thinking of trying Korean BBQ for the first time or taking someone out for a special occasion, I think it’s a decent spot. Just don’t expect a five-star experience—it can get a little hectic, especially if they’re short-staffed. That said, they generally do their best to give you good customer service.
… moreOverall, if you’re thinking of trying Korean BBQ for the first time or taking someone out for a special occasion, I think it’s a decent spot. Just don’t expect a five-star experience—it can get a little hectic, especially if they’re short-staffed. That said, they generally do their best to give you good customer service.
Jose Campos
Staff is friendly.
But the whole restaurant is understaffed.
You can come in and see a lot of empty seat but take an hour for you to be seated. Then you get greeted by waiter and only see 2 young me waiting tables and seating people. I’ve been to many other Gen chains and they are much more attentive to you and like any great restraint they try and get you seated, your order taken as quick as possible and serve you as quick as they can. Then wait for you to ask for the bill instead of bringing it to you when they think you’re done. I was here at 5:42pm and was very disappointed
… moreBut the whole restaurant is understaffed.
You can come in and see a lot of empty seat but take an hour for you to be seated. Then you get greeted by waiter and only see 2 young me waiting tables and seating people. I’ve been to many other Gen chains and they are much more attentive to you and like any great restraint they try and get you seated, your order taken as quick as possible and serve you as quick as they can. Then wait for you to ask for the bill instead of bringing it to you when they think you’re done. I was here at 5:42pm and was very disappointed
ssy
Do not upgrade to premium, it’s really not worth it. Check my pictures to see how a”premium” beef would look like. Also, their premium beef tastes bland, just like plain meat with no aroma at all. They also often run out of certain items. Today they didn’t have beef tongue, which they should have told us before we upgraded, but they didn’t. It feels like they’re trying to scam customers, so please beware.
… moreScott Bartner
For us it started badly. Own booths and tables available and still waited for 30 plus minutes. The wait list said 715 and we did not get seated till 730. Everyone apologized but the reviews are filled with the same complaints.
Our server was nice..helpful but the service was slow. Several things we ordered didn’t even come out.
Meats and sides were also slow to come out after the initial start as well.
For the money… there are other options… with better service. It seems that the mgmt doesn’t really care as there isn’t any response to the reviews on here or Yelp. I dont think we will be back.
… moreOur server was nice..helpful but the service was slow. Several things we ordered didn’t even come out.
Meats and sides were also slow to come out after the initial start as well.
For the money… there are other options… with better service. It seems that the mgmt doesn’t really care as there isn’t any response to the reviews on here or Yelp. I dont think we will be back.
Victor Pasillas
Our experience at this establishment was great. Lily was outstanding, she got everything to us very quickly, explained the menu to us so helpfully. All while juggling many tables. We cant wait to come back again soon.
… morenn
I ate there at 8 PM tonight. There was no queue, but the service was extremely poor throughout the entire process. I was eating alone, and they brought me many duplicate and incorrect dishes. There was never a server in sight, and they didn’t even prepare any condiments or sauces. The staff chatted idly in front of me, constantly complaining about being tired. I waited twenty minutes for the bill, but they didn’t give it to me. I went to the counter to pay myself, and when they asked for my change, I waited ten minutes without anyone giving me any. The manager and a cashier were counting tons of change in the register while I stood at the door waiting for so long! This is not professional service. I am extremely disappointed and will never go there again, as this isn’t the first time this has happened. It felt like discrimination.
… moreBLANKS
Pretty good kbbq for the price. Decent cuts and good flavor. Service was okay considering they’re so understaffed! Pretty sure they only had 2 servers for the whole place when we went. It got to a point where our group started feeling bad asking for things because those poor servers could not get a break! Despite this, everything came out pretty quick. Hoping they figure out their staffing problem.
… moreCarla C
Gen Korean BBQ in Mountain View was a disappointing experience. The food was just okay, but the service was extremely off-putting. The staff made it very obvious they didn’t want to be there, and every time we asked to place an order—something that’s completely normal at a Korean BBQ—we were met with visible annoyance. No smiles, no warmth, and no effort to make the experience enjoyable. Dining out is a choice, and we spend our hard-earned money expecting at least basic hospitality. Unfortunately, this visit quickly became a regret.
… more