Friendly’s

  4.0 – 1,234 reviews   • American restaurant

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Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy burgers, sandwiches, melts, and a variety of breakfast options. The menu also features handcrafted sundaes, rich milkshakes, and classic ice cream flavors that have delighted generations. Whether stopping in for a meal or a sweet treat, Friendly’s provides a nostalgic dining experience perfect for families, friends, and ice cream lovers of all ages.

Informal chain serving signature ice cream treats alongside American classics like burgers & melts.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Friendly's 12095

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Related Web Results

Ice Cream and Restaurant in Johnstown, 12095 – Friendly’s Locations

Stop into your local Friendly’s location in Johnstown, NY ice cream, entrees, burgers and salads.

Menu | Breakfast, Dinner, Ice Cream & More – Friendly’s

Explore Friendly’s breakfast, lunch and dinner menu. Choose from ice cream, burgers, sandwiches, appetizers and more at Friendly’s today!

Friendly’s | Johnstown NY – Facebook

Friendly’s serves classic diner fare and ice cream treats in a fun, family-friendly atmosphere. Family Style Restaurant.

Reviews

Kari Johnson
Not only is this place aesthetically a trash heap, but the servers are inept and rude about it. Basically anything that they could do wrong or poorly, they did. I didn’t have high hopes based on other reviews, but wow the bar of my expectations was on the floor and they couldn’t get over it (it wasn’t my choice to go there, I was part of a group).

They blamed their inability to get my order right or fix it on them being “only 17 and 18 years old” and “they just had an $8000 night.” (Ok cool story bro, but the entire time we were there, the place was basically deserted except for our party and the employees. Also, if you’re aware you’re too immature to properly perform your job duties, perhaps you should find a different job. Your immaturity is not my problem). She then aggressively told me to “calm down” when I never even left my seat or raised my voice. I did eventually feel that I needed to drop the niceties because they were just standing there arguing with me, so I handed them my plate and told them maybe they should have just made it right the first time and to please take my burger back. I was so taken aback by their excuses, argumentativeness, and *their* irritation *at me* for wanting my food both warm and the way I ordered it (the *audacity* of me, I know) that I just wanted to leave. By this time, it had already been at least an hour and a half since I had ordered and I was hungry, thirsty, and tired. Just take the stupid burger off my bill, take the attitude elsewhere, and learn how to do your job – I was astounded at how they outdid themselves with inattention and poor service at every turn. The little things kept adding up until I just wanted the miserable experience to be over:

They brought out my burger with no cheese, so I requested some, but they hadn’t finished bringing out the others’ food yet. However, after it was all served, no one ever returned. After about 20-30 minutes, my partner had to go to the counter. They then brought me cold cheese for my now cold burger. When I asked if they could please melt the cheese on my burger, they absolutely blasted it in the microwave which made the burger rubbery and cooked the lettuce and pickles into a soggy mess and my partner had to go find someone AGAIN. After I refused to allow them to blame me for their mistake, they offered to remake it, but I honestly just really wanted to leave because the service was abysmal and the wait was so long the first time. That’s when they began arguing with me.

In addition, during the entire eternity that we waited for our food in a nearly empty restaurant, they never ONCE came out or offered to refill our water, and THEN we still had to ask – twice – before our water got refilled! They also never brought silverware/napkins until after the food was already out, and they just dumped piles of napkins and bare silverware on the table. They, again, never came back to check on anyone. We were there FOR 3 HOURS, the majority of it spent waiting for our food.

The glasses are cracked, tables are out of order and taped off, the floor is covered in food and/or stains, paint is chipping off the wall, the finish on the wainscotting has worn down to the bare wood in places and it’s separating from the wall in places, and the entire place looks like it hasn’t been updated or maintained since 1985. The bathrooms are disgusting. Honestly one of the worst experiences at a restaurant I’ve ever had. I am assuming the servers only work at this dump because they’ve struggled to maintain employment elsewhere.

I was a server for years and I’m very understanding of being busy and making mistakes and have never, ever not left a tip in all my years because I understand how tough food service can be, but for the first time I decided to match their “Go girl, give us nothing” energy and gave them the $0 tip they worked so hard to earn.

On top of everything else that went wrong, they put the wrong food on our check so that had to be fixed too. The combination of incompetence and arrogance would be funny if it wasn’t so frustrating.
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Bernadette Meddaugh
We went for Ice cream and it was great. The ice cream was as expected and was served promptly. Our server was good, however did not check on us after we got our ice cream to see if we needed anything else or had an issue with it. We did not see her again until it was time to bring us the check, but I do realize it was only ice cream.
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Annie
Kayla took good care of us, she seemed to still be getting the hang of everything but was very nice and got us everything we needed. All the food came out very hot and fresh which was nice. The sundae someone in our party ordered came out exactly as requested which isn’t always the case so we were grateful.
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iMacOfDeath
Mostly unchanged since my time here as a child in the 90’s.

I’ve always like Friendly’s as a kid, always ordering the Grilled Cheese and then the Reese’s Pieces Sunday, but it’s 2023 now and I pay more than my fair share in taxes and bills so things have changed for me. Friendly’s however seemingly stayed the same, and I like that.

Ordered online for pickup, putting in for the Fish and Chips, Onion Rings, and a half and half Soup and Salad. The total only came to a little over $30 which is totally acceptable, especially given everything I got was delicious.

The fried cod was perfectly flakey inside and crispy outside, the accompanying waffle fries had some great volume and were very thick. Made for perfect dipping chips. The onion rings were crunchy, lots of flavor, and the right amount of onion inside. The salad was a little on the small side when it came to the greens, as the thousand island I ran with was far too much for the small bowl. The cheddar broccoli soup however was fantastic, delicious, and amusingly in a coffee cup which made for a unique way of drinking my soup. Overall I am very satisfied with my picks and how most turned out.

Thumbs up.
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Matt Pitkin
If i could give the food a zero i would. Everything was under cooked. We ordered 2 chicken sandwiches and couldn’t even eat a bite of them. The one was still pink and the other had some disgusting looking growth in it. My coffee came ice cold. My girlfriend wanted fries, they gave her onion rings, then they proceeded to bill us for the unwanted onion rings. The munchi mania appetizer was pretty bad, the “loaded” waffle fries had a scoop of cheese and a scoop of sour cream on them, the chicken quesadillas were under cooked. They ended up taking off the sandwiches but still ended up charging us for the coffee and ended up being $23 for a soda, a cold coffee, and half of an eaten appetizer. I saw multiple other people there have their orders messed up also.
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Lissi Rose
There were like 4 other people eating at the time we went, it was pretty dead, and we waited longer than we should’ve to place our drink order. The floor was dirty with fries at the booth we sat. No paper towels in the men’s bathroom, absolutely no toilet paper in the women’s bathroom and they were both pretty nasty. Forks came out dirty. Overpriced and not the best.waiter was friendly that’s really my only good thing about my trip
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nicholas yannaco
Back again. 6/24/25. Another great din!

Went today and had great service! Katelyn was our waitress and she was obviously really good at her job. Just felt compelled to write a review because nowadays good service is tough to find. Thank you!
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Corena Rising
Where can you go to Friendly’s anymore? This run down spot will still deliver ice cream until ten pm! The order is usually wrong but good enough. We went for lunch today. Party of 6. Aged 6,7,8,17,38,older. The waitress was very sweet and probably working alone. She did pretty well! i wish this place could find a way to bring people in! So they could afford more staff…. And to turn the lights on in the back room.
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Jeremiah Sira
Horrendous service, went at 7 PM on a Sat with girlfriend and five kids there was only three other tables seated. Our drinks came with no ice, our server never came back after taking the order. It took 10 mins to get my ice tea refilled, after i got up to ask for it. The appetizer took over 20 mins, and the meals were close to 50 mins. Total time there was 2 hrs 10 mins Meanwhile I watched another table come after and leave before us. This is not the family friendly, quality service restaurant it was. The staff was in the back joking around hanging out rather than working and providing a standard of service. Not to mention how beat up and dirty it appears to be.
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Mona Schultz
It’s Friendly’s. Food is very predictable, not outstanding. However, avoid the omelettes. Clearly the cook doesn’t know how to do it. The plate was cold, the cheese was dry, hard and cold with the Omelette pre-cooked and I guess then all the mushrooms onions and chopped tomatoes just put in cold, veggies not spread out with mushrooms at one end onions at the other end, chopped tomatoes and a few green peppers put right in the middle. The tomatoes were ice cold like they came out of a salad bar.. The cheese was dry, very nasty. Toast was cold, the butter wasn’t even melted etc. But they have some of the nicest servers I’ve ever had wait on me. Just lovely. One last thing, they desperately need to redo the interior if they’re going to keep this place open. It just doesn’t smell great when you walk in and you can see how old it is.
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