Ben Bietz
I really want to boast my good experiences when it comes to food. But come on Freddy’s, you can do better. I have yet to have a good experience with your stores. Order is always wrong, takes forever, and is either cold or tastes bad, or both. I just spent a half hour napping IN the drive thru waiting for a simple double burger, curds, and a soda. Once the drive through employee who was barely audible woke me up, I was handed someone else’s plain boring burgers and cold French fries. I was tired of sitting there so long and I just left. Do y’all even serve cheese curds? I have NEVER received them when I’ve ordered them. Over years of trying. This chain has a lot of potential yet continues to disappoint. Consider who you hire and how much you’re willing to pay them. That is the starting point of customer dissatisfaction. I think I have to waive the white flag at this point. I’ve given it a fair chance to impress but come on Freddy’s, do better.
… morebrian cheatham
I don’t usually post reviews about fast food and I want to make that very clear. This experience was so bad that I had no choice. We ordered 2 meals from this Freddy’s and had doordash pick it up. To start, the order didn’t provide any options for sauce including their own fry sauce, we couldn’t even special request it. The order itself, I ordered a double double, the fries were cold as ice (and I know transport doesnt help that but still…not even warm) the burger itself didn’t even have the signature crispy edges instead it was thick and honestly reminded me of a McDonald’s burger with way little ketchup (added on the extras) or mustard. I wanted Freddy’s food experience not McDonald’s. The other item order was the Spicy Chicken Sandwich meal. As before the fries were cold as ice. The sandwich had very little sauce it was tough dry and bland. I ordered cheese on it and that was never even there anyway. I am Chicken Sandwich kinda person and that entire sandwich was upsetting in every way. I love Freddy’s but that wasn’t the experience I expected. Unless they managed to get this review and remedy this someway I will not be revisiting and if you read my reviews (and I know people do) I encourage all of you all to go anywhere else it’s too pricey for the experience I got. If they respond I will follow up.
… moreDakota Flory
The girl who was working the drive thru when I came through around 9:30pm today was AMAZING. She had a great personality and Great customer service! It was really nice to see! I really appreciate it! Keep up the good work! If the receipt is correct to her then he name is Khamari!!!
… more_HeyShaeee
I just moved here from Dallas, so this was my first time trying this place. I noticed the menu had a nice variety, but I got the #2 (bacon cheeseburger) to play it safe. The food was fresh and tasty. I liked the onion rings a lot, they were delicious and cooked perfectly. I was skeptical about the fry sauces at first, good with the burger. too! 10/10 for me, the food was great! Worth every penny.
… moreJaya Williams
Ordered 2 large chili cheese fries $7 each… and this is what we got. Very disappointing
… moreNancy
Ate here New years eve. I normally don’t experience good Customer service through drive through but the lady who was working that afternoon made my experience so much better. Food was good also. Will be returning. Its nice to be treated with professionalism and kindness.
… moreGlenderl Reed (Southern Rose)
I went here to get some supper .I order a smokey bacon burger with mayo in stead of mustard and I california classic both large meals with a concrete custard for desert. While the burger was good after it was mailed correctly. I first received a burger with both mayo and mustard on it. I was a deluxe burger a little too plan for me. While nice and friendly I qould only ask that they check the orders before
… morePierre Chaney
I utilized the drive thru service. My order was prepared to perfection and with care. I did not have to wait as long as I figured I would. There was a vehicle in front of me that seemed to have an extensive order, so I suppose they were working on my order at the same time. I was quite happy.
… moreDaniel Lau
This review was originally posted on 11 March 2019. I must stress that this place is pretty clean and staff are always moving around the place sweeping the floor and wiping down table and seats. But I would not recommend sitting at the booths where there is a light hanging over the table. When I was there and was eating my food, there were a couple of fruit flies surrounding me and were close to touching me and my food on more than several occasions. I could be wrong but my guess is that they are attracted to the light or something. In terms of service, everyone in there is pretty relaxed and well mannered. I was expecting a lot out of the burger, but was sadly disappointed. It tasted pretty average to me, nothing special about it at all. This is my personal opinion, other people may like the burgers. The fries were pretty good. Never had fries that thin before, they tasted pretty good. The chocolate brownie delight sundae was by far the best of the meal. The chocolate ice cream was very chocolaty and mixed very well with the hot chocolate sauce, whipped cream and brownie at the bottom. If I were to come back, it would definitely be for the dessert more than anything.
… moreNathan Haywood
I had the prime rib burger. Probably my new favorite burger in the whole country.
Better than Culvers! Never thought I’d say those words.
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