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Your nearby Five Guys at 927 Holt Rd. in Webster is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 927 Holt Rd Suite 200, Webster, NY 14580
Phone: (585) 872-1746
Order and Reservations
Order: Order online
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Cheeseburger, hot dog, fries, and milkshakes in Webster – Five Guys
A burger, fries and shake from your local Five Guys at 927 Holt Rd. in Webster sounds pretty good, doesn’t it? Visit us or order online now!
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Five Guys – 927 Holt Rd, Ste 200, Webster, NY, 14580 – MapQuest
Get more information for Five Guys in Webster, NY. See reviews, map, get the address, and find directions.
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Reviews
Moe F
Came to grab some food because a friend was running late to a job. Needed a place to grab a quick bite and use the bathroom.
Arrived on site around 5:15pm. One of the two double doors was locked. No sign. Made me feel silly. Maybe one table taken. Was greeted politely by a young man moping the floor. Walked back to bathroom. Bathroom was clean overall. Soap dispenser is mounted at eye level. Weird. It’s a palm push dispenser, it’s meant to be at sink level. Also not mounted to the wall properly. Sink handle was visibly dirty. Paper towel dispenser did not work and was not stocked.
Ran up to the counter, still only myself and one table in the whole facility. Everyone appeared to be working diligently. Austin took my order quick and smooth. I grabbed soda from the machine, some napkins and ketchup from the counter and sat down till my food was ready. Table I picked was clean. I did notice that the music was pretty loud, almost too loud to have a genuine conversation if I were to come with someone. While waiting for my order business picked up. Around 6-7 people were also waiting for food. Staff was handling it well. Grabbed my food and sat back down. Burger was cooked perfectly, fries were good, the right amount of salt. I finished my food and left.
The only gripe I have truly about a place like this, after not eating out for maybe a year is. $24 for a burger fry’s and a drink? Then you have the audacity to have the card reader ask me to tip? Tip for what? The service I was already paying for? Maybe I’m out of touch but I can see why a lot of food establishments are dying.
… moreArrived on site around 5:15pm. One of the two double doors was locked. No sign. Made me feel silly. Maybe one table taken. Was greeted politely by a young man moping the floor. Walked back to bathroom. Bathroom was clean overall. Soap dispenser is mounted at eye level. Weird. It’s a palm push dispenser, it’s meant to be at sink level. Also not mounted to the wall properly. Sink handle was visibly dirty. Paper towel dispenser did not work and was not stocked.
Ran up to the counter, still only myself and one table in the whole facility. Everyone appeared to be working diligently. Austin took my order quick and smooth. I grabbed soda from the machine, some napkins and ketchup from the counter and sat down till my food was ready. Table I picked was clean. I did notice that the music was pretty loud, almost too loud to have a genuine conversation if I were to come with someone. While waiting for my order business picked up. Around 6-7 people were also waiting for food. Staff was handling it well. Grabbed my food and sat back down. Burger was cooked perfectly, fries were good, the right amount of salt. I finished my food and left.
The only gripe I have truly about a place like this, after not eating out for maybe a year is. $24 for a burger fry’s and a drink? Then you have the audacity to have the card reader ask me to tip? Tip for what? The service I was already paying for? Maybe I’m out of touch but I can see why a lot of food establishments are dying.
Jessica Bright
I typically really enjoy Five Guys and have been to this location before, and never had an issue. The food was fine, but the employees were clearly under the influence of Marijuana not only were they visibly high, but after a few minutes into our meal the entire dinning area began to reek of weed, and me and my husband could see them giggling and laughing about it.
Not only is it gross to be having a family dinner with the smell and atmosphere of a frat house, but deeply concerning to be eating food made by people who are under the influence.
I know marijuana is legal now, and maybe management is okay with it, but overall it just really ruined my experience.
… moreNot only is it gross to be having a family dinner with the smell and atmosphere of a frat house, but deeply concerning to be eating food made by people who are under the influence.
I know marijuana is legal now, and maybe management is okay with it, but overall it just really ruined my experience.
Jean Shigley
We love their food. It seemed to be a bit pricey since the last time we were there. Bit so is everything. It was clean and quick so great for taking my 4 yr old grandson. He was impressed with the amount of fries he got.
… moreMegg
Burger was still really pink in the middle, fries were either wayyyy to mushy or wayyy to hard. They put fries in little brown sandwich slips now instead of the nice white cups in the brown paper bag. And they also didn’t put my sauces on the side with my no bun burger… we love 5 guys but as of late its not been the same.
… moreRobert Petkovski
I’m really disappointed with the consistency of this location in Webster. Several times now, I’ve paid for a large fries but was given a small instead. I usually pick up my order and don’t check the bag until I’m home, only to find out I didn’t receive what I paid for. It’s frustrating and feels careless.
I expect accuracy, especially when it comes to something this simple. Please improve your order quality control, because this keeps happening and it’s making me rethink returning. A little attention to detail would go a long way.
… moreI expect accuracy, especially when it comes to something this simple. Please improve your order quality control, because this keeps happening and it’s making me rethink returning. A little attention to detail would go a long way.
Jeremy Bebernitz
The two guys who were working when I was there were the definition of great team work. The burgers for done just right. Best part is i got to to have the leftover fries from my meal, heat them up in an air fryer and they are just as good as when they are fresh.
… moreWilliam Moore
Amazing food!!! If your looking for a fast food vibe with the quality of a delicious restaurant, look no further!!! Price was a little more than fast food but definitely worth it!!! And the fries….OMG!!! I ordered a small fry and got half a bag full which I ABSOLUTELY LOVED!!
… moreMaliyah Johnson
I took my kids to Five Guys for the first time while we were out back-to-school shopping, and I have to say, the experience was incredible! From the moment we walked in, the energy in the place was amazing. Kim, Tab, and Jam were running the show, and they made the whole visit so much fun. They were upbeat, friendly, and even helped us pick out a peanut butter bacon shake—which turned out to be absolutely delicious!
The food was fresh, hot, and flavorful, and my kids left talking about how much they loved it. It’s not every day you find staff who make you feel so welcome while also delivering such great service. Huge shoutout to Kim, Tab, and Jam for turning our first visit into such a memorable one. We’ll definitely be back!
… moreThe food was fresh, hot, and flavorful, and my kids left talking about how much they loved it. It’s not every day you find staff who make you feel so welcome while also delivering such great service. Huge shoutout to Kim, Tab, and Jam for turning our first visit into such a memorable one. We’ll definitely be back!
Breanne Gutzmer
Honestly, I was a bit skeptical of this place because it’s a very large chain restaurant – that being said, it was a great experience. Burgers were very juicy and tasty. Toppings were fresh. Simple menu and quick service. They definitely give you way more fries than you will ever need but that’s okay – more for later! I also like that they have two Coca-Cola Freestyle machines.
… moreNathan Bantle
Five guys is always an incredible experience. Unlimited toppings (burgers or milkshakes). Free peanuts while you wait. Quick service and more fries than you could ever want or need. Love out here.
… more