Firehouse Subs Kelly Plantation

  4.1 – 374 reviews  $ • Sandwich shop

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️ Dine-in ✔️ Takeout ✔️ Delivery Firehouse Subs Kelly Plantation 32541

Hours

Saturday10:30 AM–9 PM
Sunday10:30 AM–9 PM
Monday
(Labor Day)
10:30 AM–9 PM
Hours might differ
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–9 PM

Address and Contact Information

Address: 34737 Emerald Coast Pkwy Ste 5, Destin, FL 32541

Phone: (850) 424-7331

Website:

firehousesubs.com

Photo Gallery

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Reviews

Javan McCain
Awesome, no complaints!!
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Bill Moore
The food was good, but my goodness, someone needs to light a fire at this Firehouse Subs. “Slow burning” would be the best way to discribe the lack of urgency in making a sub here. I wanted to throw my gear on, jump the counter, and show them how to make a sub before the new year starts. Just saying…
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Andrew Treadway
My friends and I, hungry once again, scavenged Florida for a place to satisfy our tongues. There in the corner of our eye was Firehouse subs. We walked into the establishment and we’re greeted by 3 angels. They took our order and we’re seated on the throne of the sub. We waited patiently, hands in our laps, slightly sweating. Finally, I heard my name called. A bolt of joy ran down my spine and into my butt. There was, in its glory, the sub. I could hardly contain myself, I was nearly busting at the seams. I devoured the sandwich like there was no tomorrow. Finally filled I waited, mayo dripping down the sides of my lip. We were all very satisfied and the employees were so so kind and romantic to us. We love you Firehouse Subs. Let me come back please to enjoy this communion.
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Alfred “The Electrician” Auger
Wow what a busy location or maybe it was the time of day. I believe it was shortly after noon time when I walked into a line with a half a dozen people in front of me and almost a full restaurant. Happy to see the good places doing so well. Ordered my usual turkey sandwich combo and as usual it was delicious. Great location with all the amenities you would expect from fire house. Everyone working was very clean and professional and looked like they were working very hard to service the customers the best they can.
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Holli Daugard
This location and the fort walton location is sooooo bad! I ordered online hoping to cut my time down, but sadly nope….ordered ahead and still waited 45 minutes for a sandwich that wasn’t toasted, soggy and way to much mayonnaise, requested extra pickles and extra lettuce, but neither one was received and had to jump in line again just to get my drink cup, and found out the machine was out of most options and no ice to top it off! There was five people work and look very much like they hated every minute of thier jobs. Sorry to say but this has become the new normal, unless you eat Chick-fil-a when you go out.
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Cricket E
Walked in at 715 on a Friday night 10/02/2020 to not only be ignored by 3 employees who were not wearing a mask but also they were too consumed with laughing and talking to each other. We stood there for awhile while a girl and a boy stood behind the counter just staring at us and another boy was stocking the chips asking what time it was as if they didn’t have paying customers waiting to order. Once we ordered and paid $42 for our food, 2 large hook and ladders, a medium hook and ladder, small ham with a side of mac n cheese, which is the highest priced we have ever seen at a firehouse, we had to wait another 30 minutes to get our order when we were the ONLY ones in the establishment besides a man who walked in 10 minutes after us! The little girl was rude as can be and just stood there as the boy was I guess making our food and she kept speaking badly about my family and when I looked at her, she then acted like she was doing something. When the other customer walked in and had to go back outside to double check about his order, she rolled her eyes at him and said something to the boy beside her. We get our food and head back to our place where we are staying on vacation and our order was wrong! I asked for a hook and ladder plain and this is what I got (photos attached). I am highly allergic to tomatoes, hence why I asked for none and for the sandwich to be plain on my almost $12 sandwich that I now cannot eat and had to throw away, but I have never in my life seen a place where their employees act like this. I guess they don’t know that without returning customers, they don’t have a job nor a paycheck and the entitlement is unreal. The owners need to find qualified employees who can not only greet and be polite to paying customers but also to make sure they can correctly make a plain sandwich which isn’t hard to do. Never in my life have I seen such blatant disregard and disrespect towards customers and I hope that they aren’t allowed to continue working there while wasting people’s time and money! If the place wasn’t already closed at 8pm then I would have went back and gotten a refund but since I can’t, I can assure you that I will be contacting corporate since this is apparently an ongoing issue by the other reviews I have read and it seems as though the people who are responding to them aren’t correcting the problems and instead just telling people what they want to hear. Trust me when I say avoid this place and save yourself the headache.
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Jolynn Moss
Meatball sub delicious! I should’ve gotten the larg and shoulduld’ve gotten the Pepperoni Pizza Meatball on Garlic Toast ! Next time!!
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Christina Shaw
Don’t be in a hurry. Painfully slow. Un-attentivness of the staff, they are in no rush. This place needs a thorough cleaning. Walls, drink station, tables, everything.
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Patti Davidson
My husband ordered a NY Steamer, and I ordered a cheesesteak. Worst we have ever had at a Firehouse Sub. So soggy. Way to much mayo. Horrible, could not even eat it. Waste of $29.19
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jennifer robertson
I have been in this restaurant for about 20 mins. I still have not received my 3 sandwich order. There are 5 other couples that have come in behind me, they have also not received their orders. The guys working here are painfully slow and inconsiderate and ignore the customers. I won’t be back.
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