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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery
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Enduring counter-serve serving classic baked goods for breakfast & dessert, plus sandwiches & soups.
Hours
| Sunday | 7 AM–3 PM |
| Monday | 6 AM–6 PM |
| Tuesday | 6 AM–6 PM |
| Wednesday | 6 AM–6 PM |
| Thursday | 6 AM–6 PM |
| Friday | 6 AM–6 PM |
| Saturday | 6 AM–5 PM |
Address and Contact Information
Address: 1136 New Britain Ave, West Hartford, CT 06110
Phone: (860) 233-2029
Website: https://elmwoodpastry.com/?utm_source=google
Menu Photos
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Reviews
Alicia Stanley
Review for Elmwood Pastry Shop
I visited Elmwood Pastry Shop today and picked up a variety of items — pastries, donuts, cookies, croissants, and cannolis. Unfortunately, everything I tried had an old, stale taste to it. None of the items were very fresh or flavorful, which was disappointing considering how nice the selection looked. I really wanted to enjoy this bakery, but the quality just wasn’t there during my visit.
… moreI visited Elmwood Pastry Shop today and picked up a variety of items — pastries, donuts, cookies, croissants, and cannolis. Unfortunately, everything I tried had an old, stale taste to it. None of the items were very fresh or flavorful, which was disappointing considering how nice the selection looked. I really wanted to enjoy this bakery, but the quality just wasn’t there during my visit.
DJ Ford
Elmwood Pastry Shop is a true neighborhood gem. From the moment you walk in, you’re greeted with the smell of freshly baked everything, cookies, and pastries that immediately make you feel at home. Their selection is impressive everything from classic pastries to seasonal specialties that keep you coming back to see what’s new! A must visit if you are in the area!
… moreIralis Diaz
Elmwood Pastry Shop truly stands out as a community gem, as demonstrated by their generous support of our parish youth’s vocational pilgrimage fundraising efforts.
The owner graciously welcomed our group, contributing a gift card for our pasta dinner raffle and permitting us to display our promotional poster in the shop.
This level of community involvement and hospitality speaks volumes about the business’s dedication to supporting local initiatives.
The staff further enhances the experience with their sweet and helpful demeanor, making every visit pleasant and inviting.
Beyond their exceptional service, Elmwood Pastry Shop delights patrons with an impressive array of decadent sweets, offering a multitude of flavors and varieties, all crafted on-site.
This commitment to quality and community makes Elmwood Pastry Shop a beloved local establishment worthy of high praise.
Thank you for your hospitality and donation
Iralis ❤️
… moreThe owner graciously welcomed our group, contributing a gift card for our pasta dinner raffle and permitting us to display our promotional poster in the shop.
This level of community involvement and hospitality speaks volumes about the business’s dedication to supporting local initiatives.
The staff further enhances the experience with their sweet and helpful demeanor, making every visit pleasant and inviting.
Beyond their exceptional service, Elmwood Pastry Shop delights patrons with an impressive array of decadent sweets, offering a multitude of flavors and varieties, all crafted on-site.
This commitment to quality and community makes Elmwood Pastry Shop a beloved local establishment worthy of high praise.
Thank you for your hospitality and donation
Iralis ❤️
ryan anderson
I stopped by because I had a work meeting in the area. I decided to grab a dozen donuts for the meeting!! They were a hit…. everyone loved them! If you’re in the area and looking for a delicious donut, i recommend stopping here!! They also have many different pastries other than donuts!!
… moreAimee Wood
I’d like to preface this review with the fact that I tried calling and submitting a message via your website, but your staff hung up on me and your message system on your website doesn’t work.
Hello,
I’m writing to share a very disappointing experience I had with a recent custom cake order and to give you an opportunity to address it directly.
I placed a custom cake order on 12/26 for pickup at 9:00 a.m. on Monday, 12/29. On Sunday morning, I received a phone call informing me that the cake would instead need to be picked up a day early, between 1:00–3:00 p.m. While this was inconvenient, I did my best to accommodate the change.
I sent my husband and daughter to the bakery at 1:30 p.m., only for them to be told that the cake had already been given to someone else. They were required to wait until this stranger returned with the cake before they could leave with the order I had paid for.
I called the bakery shortly afterward to express my concern and to give you the opportunity to apologize or offer some form of resolution. Unfortunately, I was placed on hold and then disconnected. When I attempted to call back, my call went directly to voicemail.
For a small custom cake costing over $50, I expected a much higher level of care and customer service. Mistakes can happen, but how they are handled matters just as much. I was hoping for a professional response and resolution, but instead felt dismissed.
I am reaching out one final time in hopes that you will address this situation appropriately. I would appreciate hearing back from you.
… moreHello,
I’m writing to share a very disappointing experience I had with a recent custom cake order and to give you an opportunity to address it directly.
I placed a custom cake order on 12/26 for pickup at 9:00 a.m. on Monday, 12/29. On Sunday morning, I received a phone call informing me that the cake would instead need to be picked up a day early, between 1:00–3:00 p.m. While this was inconvenient, I did my best to accommodate the change.
I sent my husband and daughter to the bakery at 1:30 p.m., only for them to be told that the cake had already been given to someone else. They were required to wait until this stranger returned with the cake before they could leave with the order I had paid for.
I called the bakery shortly afterward to express my concern and to give you the opportunity to apologize or offer some form of resolution. Unfortunately, I was placed on hold and then disconnected. When I attempted to call back, my call went directly to voicemail.
For a small custom cake costing over $50, I expected a much higher level of care and customer service. Mistakes can happen, but how they are handled matters just as much. I was hoping for a professional response and resolution, but instead felt dismissed.
I am reaching out one final time in hopes that you will address this situation appropriately. I would appreciate hearing back from you.
Anna Wood
When you pay for an expensive custom cake, you expect a certain level of customer service. That was not given at Elmwood Bakery. Not only did they call the day before it was supposed to be picked up saying they couldn’t honor the pickup date, but after rushing to get it they discovered they accidentally gave it to someone else. Awful customer service, no apology at all. Just a big smile on their faces as they informed us my sister’s birthday cake had been given to someone else. As a former food service manager, I was APPALLED at the customer service offered by this place. Truly awful, I would not trust them with any custom orders.
… moreAlison
For the third time in a row you failed to give me what I ordered. First it was a $15 egg salad sandwich that you neglected to give me and yet despite the number of times I have made a complaint about that and the fact that you also neglected to give me any of my onions that day but yet decided to give me a half dozen donuts that I didn’t order I was never compensated ever.
This time you almost got it right… Except you’re really didn’t. I was charged for an eclair that I did not receive which is better than a $15 sandwich that I did not receive I suppose.
Let’s just say, since this bakery has changed hands it’s absolutely crap and you do nothing to make up for your mistakes ever no matter how many times I have reported them to you.
… moreThis time you almost got it right… Except you’re really didn’t. I was charged for an eclair that I did not receive which is better than a $15 sandwich that I did not receive I suppose.
Let’s just say, since this bakery has changed hands it’s absolutely crap and you do nothing to make up for your mistakes ever no matter how many times I have reported them to you.
Natalie Sasha
Truly disappointed. I placed this order in advance. Showed up time given still waited for order to be prepared. Wasnt an order placed so it can be ready for pickup? I noticed the special order I had placed was not what were given. Too late to complain. No time for mistakes. Donuts were not fresh and stuck to inside of box. Again not the assortment I requested. I even called 3xs to confirm my order. Rushed off phone due to lines just to end with 100$ worth of donuts I didn’t order.
… moreWilliam deGroff
This place is a landmark of the Elmwood section of West Hartford. It has been there for longer than my 68 years. The pastry chef beautifully designs their cakes and pastries. These are to die for actually. Great coffee and conversations happening here over their good coffee. You should stop by and taste
… moreTracey Weiss
Elmwood Pastry is a gem. We are so lucky to have this classic bakery in West Hartford. Sometimes I just want a classic cake with buttercream frosting. I know I can get one there!
… more