Sgt Shepherd
Ordered on the app as the posted hours are 0500-1400, yet at 0545 there is no one in the store. Even if there was someone at work the phone number is disconnected. The quality of this place has declined steadily over the last few years, and I think it may time to contact AAFES about this particular contract.
… moreSnarky Steve
This review encompasses my three visits over the past two weeks. I have been coming here for several years, but stopped six months ago due to inconsistencies. When I do order, I always order and pay via the app with pickup inside before I either leave my house off post or from my work place on post. My expectation is if I place my order after the morning rush during a NON-BUSY time 5 minutes before I leave my location that my order will be ready when I get there 15 minutes later. This has not happened at my last three visits and the order has been incorrect all three times. The workers were nice and apologetic, but what is going on here? The products offered are good, but consistent service and attention to detail could be greatly improved for those who walk in to pick up their placed in advance orders.
… moreVonny Baby
First time trying Dunkin and I actually loved my experience. At first, when I bit into the donut I was disappointed because there was no cream but half way through there was enough cream which made the donut perfect. I only wish they add more cream so it balances out. Went great with my iced coffee sugar cookie cream. And the price is very reasonable. For a small and donut I only paid less than $6 which made me question starbucks.
… moreLynn Mattingly
0700 on October 26 I went to use the men’s restroom. A sign outside indicated they cleaned / sanitized it every hour. Inside it was pretty bad. There was a service card inside the restroom that showed the last time someone confessed to cleaning it was July 15, which roughs out to 2,472 hours ago. I was reluctant to view into the kitchen / food prep area & subsequently did not order food. An employee came out front, I told her & she said ‘huh’, or words to that effect. Maybe the women’s restroom is better.
… moreYohana Orton
This is my first thing coming to this Dunkin Donuts and the service, food, atmosphere. Everything was amazing. Dominic did a fantastic job. He was very kind. He was friendly. He and his employee were very kind to me. I appreciate it service like this. So welcoming.
… moreKevin Royce
Jonathan is the best employee Ive come across. Was extremely nice, greeted me with a big smile, professional, I was short money on my order and he covered the difference. (I watched him swipe his debit card). Employees like this should be valued and taken care of. Thanks Jonathan!
… moreJennifer
I visited this Dunkin a few times while in Sierra Vista. Johnny was an absolute pleasure. He was so kind and genuinely a happy person. Made me feel very comfortable.
… moreJosie Grounds
Such a nice cashier. I thought they didn’t have my favorite donut, but he had one in back and made sure I got it. And had a smile the entire time. Made my birthday brighter.
… moreDennis Roper
Horrible quality and horrible service. This review is an average of 4 visits. Each time an extended wait of over 10 minutes to receive my order. Order has been wrong 50% of the time, and 75% of the time the coffee has tasted burnt from the day before. Highly recommend going elsewhere for sake of time and quality of product. Cheaper and better service at non-chain Coffee shops within Sierra Vista.
… moreKirsten
Johnathan makes my Sunday Dunkin run exceptional. He’s always so kind and professional.
… more