Dunkin’

  3.8 – 496 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 61820

Hours

Sunday5 AM–9 PM
Monday
(Labor Day)
5 AM–9 PM
Hours might differ
Tuesday5 AM–9 PM
Wednesday5 AM–9 PM
Thursday5 AM–9 PM
Friday5 AM–9 PM
Saturday5 AM–9 PM

Address and Contact Information

Address: 515 S Neil St, Champaign, IL 61820

Phone: (217) 359-7005

Website:

dunkindonuts.com

Photo Gallery

Related Web Results

Dunkin’ locations in Champaign

Champaign, IL · 1302 N. Prospect Ave. Open NowCloses at 7:00 PM. 1302 N. Prospect Ave. Champaign, IL 61820 · 2006 W Springfield Ave. Open NowCloses at 7:00 PM.

Dunkin’ at 2006 W Springfield Ave in Champaign

With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Champaign, IL for all …

Dunkin’ – Home | Facebook

America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…. 515 S. Neil St, Champaign, IL 61820.

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Reviews

Noelle Ha
AVOID this DD!! I paid almost 7 dollars for a “large” matcha latte with almond milk. I removed the enormous amount of ice they filled the cup with and this is what’s left… will never return.
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X7 X7
Will not be coming here again,favorite ice cream in the world ,I’ve been eating sonce I was like 6 years old. First time I have had pralines and it look discolored and disgusting! Waste of my money and that is NOT how that should look nor be. I think they made it themselves and labled it as such.
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Judy Reed Brazzell
The little clerk that waited on me was very helpful with going through the app on my phone for my discount and my point
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Treace O
Customer service in the drive through was awful! The employee didn’t get the order correct and when addressed the employee made no efforts to help correct it. Terrible customer service.
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Destinee Love2012
Beyond surprised by the customer service I received today. I have gone to this Dunkin pretty much everyday for 6 months. Today was a very busy day there and if you have ever been to this location when they are busy, there is nowhere to park. So I got into the drive thru line and made a Mobile order, 30 minutes later when I finally get to the window, my drink is beyond melted so I asked them to remake it and the employee at the window told me that I shouldn’t have ordered it and took so long to come and get it. I LITERALLY ORDERED IT IN THE DRIVE THRU?? So I tell her that I don’t want a melted drink and asked her if she could please remake it and she grabs the drink from me and throws more whip cream on top and hands me back the same melted drink. When I tell her that I know exactly what she just did and that I just want a fresh drink, she tells me to come inside and speak to the manager and slams the window in my face. I can not believe that I received this treatment from an employee that I have been extremely nice to every day that I come through the drive through. I’ve even tipped her multiple times. Completely unnecessary and unacceptable! Nobody has answered the phone when I called I will not be returning here ever again.
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Jeremiah H
Service is ok, the cappuccino blasts are my favorite thing to get, the turtle is not on the menu though which is disappointing
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lori heffner
I used to be a fan of Dunkin, but things have changed in my opinion. Coffee is NOT the best, and the food is NOT at all. Simple items like frosted donuts have really gone down in quality, and if you order a drink that is made with certain toppings, you shouldn’t be shorted those without being told “we are out of…”They are just as pricey as other coffee/pastries joints but it just is not worth it! If they tried a little harder it may make a difference, but I don’t plan on returning anytime soon. You should get decent donuts and coffee, at a place that thrives on these items.
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Shannon French
The person you had at the speaker spoke WAY to fast with her broken English and I couldn’t understand her; she ended up getting frustrated having to repeat herself and by me having to repeat myself because she couldn’t understand what extra extra means
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Solah
I have always loved Dunkin’ and have been ordering the same coffee for the past 6 years of my life. Having worked in this industry, I am no stranger to order mix-ups and distraught customers, and I understand how stressful it can be. I am not someone who leaves bad reviews, especially for a place that has saved me during midterm/final season, when I am thirsty, and I just generally love them. However, the treatment that I experienced yesterday (at this specific location) was appalling. I had ordered coffee like I usually do (ice coffee with cream/sugar/caramel swirl) I had been reading the different menu options and happened to see the word “vanilla”. I am sure we have all had that scenario where we accidentally say the word that we read, even if that is not the word that we meant to say. Well, I had accidentally said “Vanilla” to which I immediately followed-up with “No no, my bad, caramel swirl” NOW, I understand that maybe the employee did not hear me, which is 1000000% okay, I have made that mistake before. However, the belittlement and ridicule this employee demonstrated towards me was very cruel and rude. They went as far as to lecture at me saying, “You said no such thing, don’t lie to me. I know what I heard and you said vanilla. You never said caramel.” When I tried to explain myself and say, “No, I actually did correct myself, I did say vanilla but immediately after said no, I meant caramel” They just shook their head at me and essentially called me a liar. I then watched this employee take back my coffee like they intended to fix my order for me, but instead what I saw was the employee dumping some of the coffee out of the cup, and giving it back to me. So, not only was my order wrong, they also reduced the amount of coffee that I paid for. I praised this location for having the most consistent coffee, out of all the Dunkin’s I have been to in the Champaign area, but unfortunately will not be returning.
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James Vhey
Been here twice, both times it was the worst Duncin ive ever had, staff is a mess, today they gave me half of a small chai latte. This picture was before taking a sip.
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