Rob Pfeiffer
One is the busiest Dunkin stores I’ve seen during the late morning. The donuts and coffee were as delightful as always. We love Dunkin coffee so much that we buy it at the grocery store.
… morePhuong Tran
I had a fantastic experience at Dunkin’ at Bluffington! The staff was very friendly and quick, making my visit smooth and enjoyable. My coffee was delicious and fresh, and they got my order right every time. The atmosphere was welcoming, and I left with a smile. Highly recommend this location for a great start to your day!
… moreJessica Zerkel
Terrible service. Only person with an order……Waited 20min for 2 drinks, to have them not even make drinks correctly. I even tried letting them know the screen wasn’t the correct drink B4 pulling up to window to pay….. Worker said sorry new system it’s the correct drink just doesn’t say it out there….. Staff may need more training!
… moreLori Daley
Order not correct at all!! Staff needs better training. Stinks to pay 13 bucks and get half filled cups with obvious wrong ingredients…such as hold the whipped topping and it has it….and asked for almond milk and got whole.
… moreMichael Rye
Drinks were very pleasing. Store was clean and well stocked. Associate’s very nice and pleasant to deal with. Iced coffee was very flavored and delicious.
… moreBrinley Opperman
Went there with my mom this morning, needless to say we’re never going there again. We waited in line for over 20+ minutes, hash browns tasted like straight grease and croissant stuffers were practically frozen in the middle. In a drive-through line, we shouldn’t have sat there for 20 minutes when only one person was in front of us.
… moreMark Burkholder
I have not been to the Bluffton Dunkin in awhile and after I visited I realized why. There was three people working and the focus was on drive thru and mobile orders. I waited at least 15 minutes before one of the workers recommended that I use the kiosk and I wanted to talk to a human being. Finally when someone finally comes over they was going to wait on someone who had come in after me. I made sure that I was taken care of first. I won’t be back. That was the worst service ever. The time was 7:45am
… moreSusan Wilson
Just left this store while traveling. (About 1:45 Thursday (9/4). Used restroom and waited at counter to get some donuts and drink and to tell them something. No one in store but a couple cars in drive thru. Two employees. One of them was making a drink for drive thru I assume. Not sure what the other one was doing. Stood there for 5 minutes or so. Neither one acknowledged me in any way. I would have waited if one of them had said I’ll be with you in a minute but that didn’t happen. Plus they both had big frowns on their faces like they didn’t really like being in the customer service industry. Anyhow, my husband and I decided to just leave. Oh yeah, what I wanted to tell them was that the toilet in the ladies room was overflowing!
Susan Wilson
… moreAmy
It was ok I guess. But donuts were surprisingly dry. My iced coffee was actually about 3 drinks. It was all ice.
… moreCaitlin Besse
I do work for Dunkins all over the country. Stopped off the hwy just to grab a croissant stuffer. Never in my 6 yrs doing work at different Dunkins have I had to wait 22 mins from walking in to leaving for 1 stuffer that only requires warming up! I do not leave bad reviews hardly ever… but this was the worst service I have ever received. Took 7 to 10 mins just to take the order then another 10 to 15 mins for the stuffer. Worst part is the manager tried to make it sound like they’re super busy and only having 1 station and 1 worker means they’re slow. I’ve seen Boston Dunkins with 1 cook and 1 station make 2 to 4 sandwiches in a minute! Then the 1 cook was so busy making sandwiches for their friends who ordered after us… would never recommend this store unless you’re friends with the staff, which they need more of btw…
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