Dunkin’

  3.6 – 148 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Takeout ✔️ Delivery Dunkin' 22307

Hours

Thursday6 AM–9 PM
Friday6 AM–9 PM
Saturday6 AM–9 PM
Sunday6 AM–9 PM
Monday6 AM–9 PM
Tuesday6 AM–9 PM
Wednesday6 AM–9 PM

Address and Contact Information

Address: 1500 Belle View Blvd, Alexandria, VA 22307

Phone: (703) 778-1135

Website:

dunkindonuts.com

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Reviews

Nick I
Today, 23 July 2023, at 1125 am, I ordered two signature iced coffees. Both were missing the flavor ingredients and tasted like old, unsweetened coffee with whip cream on top. The coffee that comes with toppings had none and the unenthusiastic guy moping behind the counter said, “we don’t have toppings, have a good day.” After four sips, the disappointment was over since the entire cup was filled to the rim with ice. This place needs to be flipped into something better for the entire community. The organization has failed to uphold any standards.
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Ike Obi
Got tired of my custom online order getting ignored so I complained. The manager had to teach the cook who takes orders how to read the custom orders. She couldn’t read english. A year later, i returned on a whim and once again got the wrong online order. As the son of immigrants, it pains me to write this but people have allergies and can’t eat certain foods for health purposes. It’s important to have english-literate people at least to manage orders.
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sean mathis
I stood in front of the register for 15min. Everyone looked me in my face and said nothing. I don’t know if because I am a African American male, but when I asked if one person could finally help me, she asked if I’m a delivery driver. It’s 9:41 am I’m in my work uniform. I only wanted to order a coffee and beagle sandwhich. Ended up having to walk out after still not receiving any service. Worst experience of my life. WILL NOT BE RETURNING HERE.
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Elyse Schneider
Ordered two sandwiches, was only given one. I have a food allergy, so I asked for a simple modification, which I explained three times, and they still made it wrong. Received a sandwich where they put the cheese side on the outside of the sandwich, so the majority of the cheese came off on the wrapper. Reached out and heard nothing back from the franchise owner or corporate. “America runs on Dunkin,” they claim. Yes, patrons pay an astronomical amount for subpar food that is made incorrectly and they get away with it.
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Emy Dillon
Love the entire staff at this location loyal workers for years except for the new woman who makes the sandwiches who in the last 4 visits has either forgotten my order or made the wrong sandwich or simply accused me of not paying. I asked her directly why there seems to be an issue with my order every time I come and she shrugged her shoulders. Will give them another chance otherwise she needs to change her attitude.
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Nicole M.
Walked in at 8:31pm, 2 young boys behind the counter looked miserable and so unhappy to be there. I said hello and got no response, so I said hello again and still just got stared at. They had ZERO donuts with still 30 minutes left till 9pm when they close. They had money out on the counter like they were closing the drawer already. The customer service that the younger generation gives is a serious problem. I have run a business for 10 years and we don’t close till closing time. Who ever is doing the hiring at this location really needs to upgrade their employees cause no responses and being high while counting money with an unlocked door and closing up shop early is not good for business. If this dunkin is privately owned, I’m sorry that you have employees pushing customers out the door by being zombies and I’m sure I am not the only unhappy customer when you have non responsive people running your business. I really hope you can find better help or you can have these 2 boys continue to run your store cuz I’m sure they have no future anywhere else.
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Carmilla1698
New to the area and have been looking for a Dunkin, and the first few places I tried were not so great, but then I found this place. This is by far the best Dunkin in the area. Aways clean, quick service even when they are busy. And they make the best cold brew.
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Takeo Yamashiro
The staff is a multi-faceted perfect machine of customer service and communication that makes the store experience a easy and down-to-earth locale. There is inside and outside seating and multiple restaurants are accessible the building allowing for a plethora of food choices and an area to enjoy them. I left a bit when I realized that the worker was working at two different cash registers for two different stores but all under the same customer service which I thought was a fluent and hilarious showing of skill.
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traci Bailey
Service was friendly and quick.
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Susan Buchanan
Well , when we went 3 weeks ago they were fully stocked , went today one entire side of ice cream was empty , the other side had 6 flavor of ice cream but were pretty scarce. I used the women’s rest room , the sewage had come up from floor drains. Raw sewage was every where. I told the manager and he never said anything , not even blocking the bathroom. Not a good ice cream experience today ,
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