Paul Merritt
Been here dozens of times. Usually for breakfast before/after Saturday morning sports. Same vibe as the DDs in New England when I grew up. I enjoy coming here for a small celebration that work is over on Fridays. Currently on a date with my bride because this is one of the few places to sit and hang out in Cloverly. If my order is (rarely) messed up, they fix it, and then let me be an introvert in peace.
… moreEimy Bonilla
Food does take extremely long but thankfully it’s right.
Employees are all around the same age, they like to make funny voices when you place an order in the drive-thru. If you go in the store, they are joking, playing around, having side conversations. Very unprofessional. The manager doesn’t seem to have the experience and can be extremely rude when interacting with customers.
I think it would be great if corporate brought someone in to mentor the young adults working at this location.
Happy that there’s a closer Dunkin in the area.
… moreNick Bailey
This place is hit or miss. It really depends on who is working it seems. I’ve gone there in the past and got my mobile order immediately and other times I’ve had to wait 20+ minutes.
Do not expect to get limited time offerings/specialty donuts from this location. I went 6 separate times to try and get a brownie batter donut when they were offering them and every time they did not have it. Disappointing.
Recently I got a churro iced latte with “less ice” and it was nearly all ice. We are already over paying, just get the order right.
… moreMonserrat Sanchez
Very bad service lately,,, i just to love this Dunkin, last time my coffee was so bad.. I just put it in the trash…. Costumer service page not working… managed not there…..
… moreJennifer Dogbey
Terrible service. When in today for donuts and no one even talked to me to ask what i needed. I went ahead and started ordering via the screens. A group of ladies came in and they were immediately greeted and orders taken. They all got their orders filled immediately. Meanwhile i was waiting patiently for mine that was made before them. They even got additional orders and left, while i was patiently waiting. The dunkin employees went about their business like there was no customer waiting. They continued taking drive through orders and completely ignoring me. I finally asked about my order and only then did someone come out to give my two donuts -already made. Very disappointed. I guess i was the same color as the people that they wanted to give immediate service to. I could have just gone down to safeway or even 7-11 to get my donuts. Never again with Dunkin!
… moreAbdulai Bah (ibenzawla)
I actually never knew there is a Dunkin here. First time stopping by and the staff was helpful. I’m not used to ordering donuts albut staff agreed to help. Can be busy in the morning. Food is great but four stars because of too much sugar. Be very careful with that.
… moreChaudhry Choudhry
super hit or miss, but solid for convenience. I was really disappointed today when I stopped by this Dunkin’ and was charged $1.05 just for a cup of tap water. I’ve always appreciated Dunkin’ for being affordable and convenient, but charging over a dollar for water feels unreasonable, especially when I was already making a purchase. I hope management reconsiders this policy, as it comes off as nickel-and-diming loyal customers over something so basic.
… moreLinda
It’s hit and miss. I always order the same thing. This morning was a miss. So much surgery in my coffee. I just threw it away. I even asked why is it on my receipt. Was lied to. So. I like the coffee. But only rarely can I get it without a lot of sugar. So back to 7-Eleven it is.
… moreMatthew Borkoski
Ordered munchkins variety and it was almost all christmas ones that w we re so hard almost not eatable
… morekianna Djieya
I placed an online order today and added a valentine day donut on there but at the pick up window the girl told me they ran out and i would be able to get 2 free regular donuts. She never put them in the bag or gave them to me
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