jules a
Went to this place to try a new drink, iced potion macchiato. Service was AWFUL, she was so rude to us, messed up our order on purpose because she gave us a hot drink when we ordered iced and I corrected her. She gave me 2 plain black coffees as a replacement, it doesn’t even have what we ordered written on the side. 0/10 I heavily don’t recommend coming here if you want what you ordered.
… moreShaun Dickson
You will wait at least 20 minutes for any order here. And it’ll maybe be wrong too.
… moreem
some older male worker i believe name started with a R was so disrespectful when trying to order and when something was wrong he was extremely rude to fixing it and never fixed it either. for someone who is supposed to work with people he’s not the person for the job.
… moreJordyn Beaulieu
I went through the drive through on 8/22/25 a older male worker who’s name started with a R, repeatedly made me try and reach all the way through my car window and the drive through window with my sports bra on pulling further and further back making me reach. While constantly laughing and giggling. Until finally I said I wouldn’t be reaching any further after having said it at least three times and needing to yell at him, which he finally stopped. This made me really uncomfortable. Only after the fact did I realized how truly inappropriate this to do to younger women. Please think about the actions of your employees. And after being played with through the window the employee didn’t even give me a fork to eat with.
… moreAsh Ley
I have been wary of this location for a while but decided to give them another shot today and I should have just followed my original feeling. The plain photo is what I originally received and when I asked them for a little more spread and to actually put the everything bagel seasoning on, they rolled their eyes, flipped the piece of toast over instead of just putting the seasoning on it and gave this back to me. They also have no idea how to actually make espresso drinks as I ordered a macchiato and they pre mixed it for me, how nice of them. Next time I want Dunkin I’m just going to take a trip and get it on the thru way.
… moreWendy Pulsifer
So went there today 7/17/2025 and ordered my coffee. I have a preloaded Dunkin card that had over $25.00 on it. The kid told me there was nothing on it. I thought it was weird as I just put money on the card and had my receipt . I asked for my card back and he gave me a different card. I said that’s not my card and told him I want mine back now. He walked away came back a few minutes later and tossed the card at me and slammed the windows. Got home checked on my account and sure enough there is $25.00 on it. I believe he was trying to rip me off and when you try to call the place no answer. This is at the East Greenbush NY location. Columbia turnpike . I will be headed there in the am to file a complaint with the manager.
… moreHina Liaqat
This morning at 7:15am I got my kids breakfast from drive thru
The Person who took my order was very nice guy.
When I got home and my little un wrapped his bagels. It was barn up he was so happy but all the sudden he got very sad cause had to go school.
The Person should be ashamed of themselves serving food the we pay for….
… moreMatt Small
Genuinely don’t understand how I put in a online order 15 mins before and it is never ready when I arrive for walk in
… moreGiovanna Ace
Dining in here was a disappointment. First issue was upon ordering the food. We were told that “they are strict” about the Meal Deals and would not remove the bacon from the sandwhich. We still ordered serveral things. A lightly toasted bagel with Cream cheese (for a small child) was served literally black around the edges and my child did not finish it. We always order a coffee with no sugar which was given to us with 4 sugars. They were not busy, yet the tables were not clean. We wont be returning.
… moreBonnie Dayter
Donuts I got this morning were hard. Jelly, Boston Cream and glazed.
… more