Dunkin’

  3.9 – 441 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 07663

Hours

Tuesday5 AM–10 PM
Wednesday5 AM–10 PM
Thursday5 AM–10 PM
Friday5 AM–10 PM
Saturday5 AM–10 PM
Sunday5 AM–10 PM
Monday5 AM–10 PM

Address and Contact Information

Address: 255 Pehle Ave, Saddle Brook, NJ 07663

Phone: (201) 843-5500

Website:

dunkindonuts.com

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Reviews

Damon Laylock
I want to start by saying this use to be my go to location and were very friendly with the staff over the last couple of years. However the experience I had last week needs to be mentioned. I requested a ice coffee black with no ice. I received my bill and felt it was too high and I requested a receipt. Upon reviewing I was charged for one munchkin which is .35 cents and this was done because I requested no ice in my coffee. When I parked to go inside to complain and request a refund the manager or assistant manager at the location became rude and told me would not issue me a refund and I should not expect something for free. Mind you if they would have told upfront they charge additional for no ice I would have not continued with my order. Lying and deceptive business practices as well as being out right rude. They should be ashamed.
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Jeramy Schiffino
This place is the absolute worse I go to dunkin almost everyday and everytime I go to this one they 98% of the time do a horrible job. The coffees always taste wrong, there is always missing stuff. I live like 2 blocks away but now I drive an extra mile to avoid this place and I have Givin it many tries throughout the years but seems like this is the only chain that cannot get a competent manager or employees that know how to work. Today they had me waiting for about 10 minutes at the drive through window just for hashbrowns and when they finally got it for me I asked for napkins they gave me ketchup then when I said no I need tissues or napkins they had me waiting for another 3 or 4 minutes cause they didn’t have right there so I lost my patience and just left. I am completely done with this place.
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Ashley Estevez
Literally disgusting the girl at the window had the worst attitude. She hand us our food i proceeded nicely to ask about my water bottle and she said “ you have to wait i only have to hands “ for 1 i wasn’t in a rush and 2 if she doesn’t like her job she needs to quit even the other employee mouthed to her she didn’t have to answer like that ! Disgusting never going back I’ve been a Dunkin costumer forever never had an issue!
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Michelle Sta.Maria
I usually stop for coffee before work at night between 8:30-9pm. I cannot tell you how depressing the guy sounds when he takes your order through the drive thru. He is so miserable I actually feel bad because you can tell how much he hates his job. Thats not even the problem. I swear every time I order coffee at night out of desperation to stay up at work, my coffee tastes horrendous as if they watered it down when I ask for black or when I ask for milk and basically get a cup full of iced milk. Seems the workers are too lazy to make a fresh pot since its close to closing time perhaps. I had to throw it out the last time. Do not even waste your time and money.
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Aub Driver
Speedy drive thru! Nice staff. If you’re staying in the hotel next door, skip breakfast and come here instead. We all run on Dunkin’.
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Bhargav Gunreddy
When asked about the other drink in the order .. instead of saying it’s coming .. the lady at the window replied saying I only have two hands ..
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Kathie Casmas
I think they have been getting new staff because there are some days you see 3+ people and it’s a bit slow. But still my go to spot 🙂
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Linda Dovale
Drive through lady was very rude does not know how to talk to customers just very unprofessional.. and she claimed my husband didn’t say what creamer he wanted when he 100% did tell her. And my iced coffee sucks!!!!
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George Cruz
just sat there for 30 minutes wasting my time for the second time this week, take my order then never make it.
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John Kostick
My friend drove through the driveway to the drive thru and his tire sunk in a hole that they tried to repair. Half of his tire was covered in 2 inches of tar. (See pic) He called and spoke to the manager (Akrem) and the manager said F you about your tire.
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