Steve Powell
Fast Service.
Friendly associate. Amazingly efficient at processing so many in store customers. The black coffee is piping hot and right with DD standards. The Wake Up Wrap with bacon was good but it would be better if I could’ve double the egg and bacon. The place is very clean and there is ample parking. There is a light on the side street to get back onto route 5 south.
… moreSteven J
This location is well staffed and very quick. My coffee was made perfectly and I was in and out in no time. Good location.
… moreKylar Maldonado
I ordered ahead for the first time.I normally don’t go to Dunkin much, but I had a gift card. I was heading to work, and ordered ahead so I can swing by and pick up my order. Upon arrival, no one said anything, and I noticed nothing was on the Mobile Orders rack. So I sat in front of it and waited. 10 min go by, nothing came up yet and a customer who just walked in got his order. So I asked “hi, I have a mobile pick up.” , 3 girls just looked at me from the window area. After repeating it two more times, a lady who was busy caring things, kindly helped. My order was sitting on the counter behind the rack, not on it. Running late for work and Getting in the car, I realized they put chocolate or chocolate caramel cold foam instead of regular sweet cold foam. I do not like chocolate at all. So now my drink is wasted as it’s also been sitting for so long on the counter BEHIND the rack, the cold foam is mixed in. I’m not happy. This is my first time visiting this a drinking especially since moving to east Windsor. EDIT: I submit a survey in the car at work, informing them of this mistake. I get into my office , open my sandwich, there’s no cheese on my BURNT bacon egg and cheese sandwich.
… moremary jo pojawis
Went in there music blasting. Greeted by someone in dreadlocks who got my order all wrong! Wanted a double espresso with Splenda and a large latte with an extra shot of espresso. I got a large latte with 4 Splenda and an extra shot of espresso. Guess he could not here my order over the loud music! Never will I step foot in that place. Worst DD ever been to. Waste of money!
… moreJenny Naz
Went there today (drive threw) ask for a grilled cheese sandwich ended up with wrong order and super cold and the staff was just standing there joking around about who had what and who’s order was whos. Not going there anymore
… moreMichael Cruz
Young lady at the window very rude and rudely drops my change and i ask to speak to the manager she said no manager at the this time and she cuss at me and closed the window. The young man the night before was very polite and courteous.
… moreChang
Let me start off by saying that the staff that works at this location they’re pretty ok My concern is this. You have people that smokes by the door there is cigarettes butts everywhere. You walk up to the door. It smells like cigarettes inside smell like cigarettes at the entrance, secondhand smoke is the worst and you go to location to buy something to eat or have a coffee you can’t even sit outside because everywhere in that area smells like cigarettes who wants to deal with that your cigarettes butts all over the parking lot just horrible
Horrible location I don’t feel like they understand on top of that. How can anyone enjoy the environment when it’s nasty
… moreDevanshi Italiya
Stopped by the road while on a flying visit to East Windsor, My recent visit to Dunkin’ Donuts left much to be desired. Although I was excited to try their Everything Bagel Bites, Signature Churro Iced Coffee, and Blue Raspberry Coolata, the overall experience fell short of expectations.
While the food and drinks were satisfactory, the lack of friendliness and attentiveness from the staff was disappointing. There was a noticeable absence of smiles and genuine interaction, making the atmosphere feel rushed and unwelcoming. It’s disheartening when the service doesn’t match the quality of the products being offered.
… moreJames dr. Heo ms. Stephanie Rhoads mr. Kody (James ms. Stephanie)
This location USED to be the best one in the area ( there are 5 locations in a 5mi radius here in E.Windsor. 4 have the same owners). It’s the only 24hr one nearby which is about the only good thing. The Drive Thru situation is a joke It’s a guarantee that you will wait forever and the layout makes it impossible to leave the line if they’re taking forever to take your order, which is most of the time There has not been a consistent crew for many years. I’d almost bet on not seeing the same face twice in the same week, during the morning hours. What staff they do have, are generally rude. Today the girl at drive thru didn’t know how to properly apply a discount from the app. Her solution was to tell someone there was a problem, and proceeded to walk away. On more than one occasion I have literally been asked “Do you want your change?”. Seriously? I guess I come from a different era a customer service and would never ask a customer that. If they want to give you the change that’s fine but you don’t ask if they want it. Very unprofessional. I don’t think I’ll be going back considering Cumberland Farms is right next door , with better, consistent coffee for a third of the price. Get some decent management and get your store in order
… moreFuzzy Friends Rescue Volunteer
Jesus Christ. Please fix this. Usually great coffee & service. Guy at the window is super nice. I’d give 5 stars but I want the company to read this. For crying out loud, please train your employees. The poor guy at the window – it isn’t his fault. The people making the food/coffees, they get my order wrong and they used espresso (I’m guessing) instead of actual coffee and I nearly had a heart attack from caffeine overdose. From drinking what I was served. I had to go immediately home and take medicine to slow my heart rate. This is dangerous and makes a $2 cup of coffee latte become a high medical bill if you’re not careful.
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