Dunkin’

  3.5 – 79 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Takeout ✔️ Delivery Dunkin' 03824

Hours

Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM
Friday5 AM–8 PM
Saturday5 AM–8 PM
Sunday5 AM–8 PM
Monday5 AM–8 PM

Address and Contact Information

Address: 2 Dover Rd, Durham, NH 03824

Phone: (603) 868-5627

Website:

dunkindonuts.com

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Reviews

Amarnauth Sukhu
Called to place and order over the phone for pickup next day. The order was placed and confirmed with my name. Got there to pick it up and manager says they don’t take over phone order. Geez so someone did not share that info. Nor did they apologize. So beware of you need to order a large order prepare to wait for a while while they prepare it on the spot. Real smart management.
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jason lane
Highly incompetent manager. Let’s make a 5 person deep line wait 15 minutes in the morning while you only fill online orders. This store has tons of staff why are there only 2 people working on a busy morning? What kind of manager does not know how to schedule for busy peaks. My day is now ruined that I could not get my dunks coffee this morning. Please hire a manager who knows how to run a restaurant and one who actually cares.
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Frank Abramo
Just moved to the area and have gone into this Dunkin’ donuts several times at different times during the day. The service is absolutely horrible. You walk up to the counter to order and people just look at you and make you feel like they are doing you a favor by waiting on you. Aside from that the countertops and tables are always filthy and the barrels are always overflowing with trash. Not a good look.
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John Wormhood
I’d go less stars if i could considering you remove the doughnuts off the doordash menu, and you’re a dunkin’s. I couldn’t even imagine running a business like this lol.
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Zachary Kahn
I waited in line for 45 min for a PLAIN TOASTED BAGEL WITH BUTTER… ik odd order but what in gods name in this. I’m hungover to begin w and I have to deal w this? On top of that when they finally decided to work and give me my bagel it was WRONG….. how? Like actually how can u mess that up? By far I’ve never been more upset in my life. Could’ve got reservations at Dorsias faster then this. Ridiculous. Not even mad.. just disappointed
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Nick
I waited in line for about 5-10 minutes. There were two people in front of me and four people behind me by the time I left. The employees didn’t speak any single word to any of the customers waiting, including the person at the register. I left and went next door to buy something at the gas station. When I got back in my car to leave, the first customer was still waiting at the register. The employees were completely ignoring the customers.
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vSide Music
No one there when I made order and they still got it wrong, seeing all the reviews it’s not the employees fault but the management who fails to train them
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P Ferwerda
Quick competent service. Limit of 4 in the store and the interior entrance is blocked off from the convenience store side of the building. Social distancing marks on the floor. Bought one of the refreshers and found it refreshing.
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Caitlin Exton
I frequent this location, as it’s on my commute both to school and work. It’s a hit or miss experience, either the staff is friendly and efficient or grumpy and rude. There is never an in between. I see the same people working almost every week morning and there are a few who are just so unpleasant, I wonder why I continue to stop there. They shout across the restaurant at each other, sometimes about things that should either be discussed quietly or in a more private area. Multiple times I’ve been ignore standing at the counter so they could continue a personal conversation. It amazes me that some of the people who still work there do. Typically it’s the younger, high school/college aged students who are the friendliest and most efficient.
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Lucy Martin
This place is the worst, I’ve never written a review but something needs to be done about the employees at this Dunkin’. They are incredibly inefficient and rude. The worst part is they ALWAYS get your order wrong. I got A donut a sandwich and a green tea lemonade today for an example, they only gave me a green tea no lemonade, i asked for them to remake it as the employees rolled their eyes at me. I then asked where my donut and sandwich was which they argued i didn’t order, even after showing them i paid $12. Eventually they gave in and after 30mins i left with what i ordered. This happens every time I go, get new employees Dunkin’ god damn.
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