TJ
They are so rude at this location. I ordered a matcha that was only milk. After asking it be remade I got the dirtiest look and then this worker proceeded to aggressively throw the drink away and mumble under her breath about me calling me names. I walked out and got nothing. I paid for matcha and got insults instead. Will not be back.
… morejp kass
I always stop at this location when I’m in town. Fresh donuts and delicious coffee every time. Great atmosphere along with friendly employees makes our vist pleasant every time. A+
… moreJoshua Taylor
It’s dunks no better or worse. Average food for a donut shop. Service was great they are able to take orders and keep the line moving. The onky problem i have is they took out the restrooms so customers woukd stop asking to use it, very tacky and unprofessional.
… moreCharlotte Taylor
I’ve been in here a few time recently with an energetic toddler and they were extremely kind and tolerant of his running around while we were the only people inside. The customer service is reliably very good in my experience and my order correct. I’m sad they chose to remove the seating though.
… moreBritany Woods
the food and coffee are good and as expected. the service did take quite a while, but they were really busy today. there wasn’t to much space for a big crowd so it was also pretty stuffy in there but that’s all stuff that’s out of there control. I only had one issue with one of the staff I asked of when she could if I could get and uber bag and cup holder and she gave me attitude and said she has a lot of cups to do and walked away about 5 minutes later I asked another person and they got it immediately while still working and being busy
… moreSeedVine Tech
Distracted kids working here. Clinging to cell phones without paying attention to customers…
… moresophia gomes
I was in the area for work and went on a coffee run around 9:40 am. Donuts were old and stale. They will not sell you a cup of water, they will sell you a cup of ice, this has never been a problem at any other Dunkin I’ve visited and I travel all over Mass. The service was decent which is why I gave two stars instead of one but I won’t be returning to this location because their policies are chintzy.
… moredyanne Pitard
We go to this particular Dunks every time we are up at the beach or just putting around the Beautiful city of Gloucester…. the staff are just a REALLY nice bunch of people & there’s always this little group of guys sitting in their regular spot having their daily give & take…. plus they don’t get that twisted face if you just need to their restroom…. sounds weird, but some of you will know what I mean….
… moreMichael Morales
Great dunkin donuts. I stopped in on the way to take my children deep sea fishing, and even the morning crown they were quick and very nice to my children, even going the extra by blocking off the bathroom for my hysterical kids who had to use the bathroom. Donuts were fresh too but also was at 6am
… moreRobert McGlinchey
The bagels were plentiful at 4PM, the store was exceptionally clean and the iced coffee was excellent. Very efficient for a staff of two. Solid five stars!
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