Eric Berard
Food is absolutely delicious here. It’s Dunkin’ quality. I will say they can get pretty busy here. However, I can also say that they’re the only Dunkin’ open at 5 am within 5 miles. Every other location advertises early open times but the staff are nowhere to be found.
… morecasey cook
I ordered 2 large coffees off of the app but they told me they were out of large cups and would be giving us mediums. They didn’t offer to add a small drink to bring the amount up to the large I paid for, and they didn’t offer to refund the amount over I paid. Not a great location
… moreTim
Lazy as all heck, every bagel with cream cheese needs to be made yourself, they refuse to put it on for you. Made another customer wait in line for 5-10min for a bottle of orange juice, she had to grab it herself. Ive worked at dunks twice when i was youger it’s not hard, they just dont care especially if you’re not a Spanish speaker.
… moreWilliam Temple
Dunkin should be ashamed of this franchise. What a dump. Trash everywhere, zombie staff. Kiosk falling apart. Should call it Junkin Donuts.
… moreKrish Sakamuri
Whenever we go in the evening time 5:30 or 6 pm they will say oven are closed no food is served only coffee.
… moreRebecca Jones
Out of croissants and most coffee syrups so only a few choices. Huge Dunkin but only a few tables
… moreLayla Brooks
This place is extremely disorganized and unbelievably dysfunctional!!! Walked in to get a large cup of hot black coffee and was told that I have to wait until all the 20 call in customers have been taken care of and this is after I have waited for 10 additional call ins to go before me. Just UNBELIEVABLE! It’s like being told, “we know you walked in to get a cup of coffee but we have 30 cars in line at our drive through and we need to take care of them first.”
Dunkin doesn’t understand common sense. Perhaps it’s not that common for them to think things through properly.
There are 3 other coffee shops right around the corner from Dunkin in Andover. I will be giving them my business moving forward.
… moreEzgi Alanlar
Manager Latifa apperantly needs training for her communication skills. I told her that there was an issue with the app. The order did not go through but it charged me the order amount. I went to the store and showed her the transaction. She just said that she cannot do anything. So the question is why you are store manager if you cannot solve an issue?
… morePea Murphy
Food was great the coffee was burnt and old. This is not the only Dunkins I’ve experienced this coffee issue in.
… moreRaphael Bulbulian
My mom asked for $6 meal deal but it was $6.84 instead, before taxes.
also my dad asked for extra cream cheese on his bagel and the employees were mocking him and laughing and they didn’t give him what he wants first and after insisting from his side and “begging” they added the cream cheese, knowing that he paid for this extra cream cheese.
the shop is so dirty and full of flies so disgusting that we will NEVER come back here again.
… more