Kim
I placed a mobile order through the app for a coffee and two wraps when I got to the store I also wanted hashbrowns which I ordered at the counter. However, the girl I’ve drive-through wanted to continue to give me a hard time and tell me to stop touching the orders their Mobile orders. I informed her twice that the order was mine. She told me again to stop touching the Mobile orders so I told her again it is my order I didn’t realize you needed an ID to pick up a mobile order. It was the girl with the glasses and the braids thinking she knows all that she should watch who she’s talking to. She doesn’t know who’s walking in that door or who they work for or who they know.
… moreLiam McColgan
drive thru is always packed around 8AM; morning commuters be forewarned
… morevipergts
Unreal fly’s all over the donuts could not believe that’s how the serve the food and do not install a light to eliminate the bugs all over the food.
… moreKarynna Pratt
5/29/25 crew just before 12 sucks. I genuinely get pissed to pay extra for things just for it to be waste bc they don’t mix it. Do your goddamn job. Y’all Literally are trained to MIX SO GODDAMN MIX. If I gotta mix it myself then don’t charge me for cold foam. So disappointed.
… moreya
The blond guy at the window gives good service, good coffee
… moreBrandon Foster
Gas station dunkin’ donuts, they do a nice job of separating a space for you to sit and eat and it’s clean. It said we filled up with gas and got our breakfast wrap and got back on the road to head to North Carolina. Food was fresh and tasty!
… morejames massey
Coffee is sometimes stale I still run on it
… moreleslie rivera
First time coming to this Dunkins. We ordered breakfast. The food tasted old. Like something that sits in the freezer for too long and creates frost on it. It had that nasty taste of freezer. My coffee was trash didn’t taste like my normal coffee. Food was just trash. We all had diarrhea after eating it. Still experiencing diarrhea at the moment. I give this place a one star. We have NEVER have this problem with any other Dunkins around here. Will never return to this location… very disappointing. Waste of $30 dollars down the drain.. so sad ..
… moreT L
this store is in need of staff constantly and sometimes is drive thru only. having said that, a lot of places are in this situation. the workers they do have always treat me well and the manager even knows my order without even saying anything. fast food workers have been through a lot during the pandemic and I think if people were a little more patient and understanding they would realize you are all doing your best at Dunkin. I hope things change and return to somewhat normal. I worked for Dunkin for over a decade and dealt with a lot but no way would I be able to deal with today’s rude and entitled customers. no thanks.
… moreLucella Bennett
I used to open this store. I miss all my morning regulars & am sorry the managers couldn’t handle fulfilling their job description by covering the shifts they don’t have staff for. I once thought those managers were my friends. I have come to learn they care about no one. They are nobody’s friend. Fake as they come is my experience. Shame on them, for what they did, not only to myself but others whom still work there. All I can say if you want a properly managed DD head to River St DD in Fitchburg. There you’ll find dam good managers who respect their employees & employee whom respect their managers. Yours truly. Cella
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