Dunkin’

  2.9 – 168 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 01075

Hours

Monday
(Labor Day)
5 AM–8 PM
Hours might differ
Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM
Friday5 AM–8 PM
Saturday5 AM–8 PM
Sunday5 AM–8 PM

Address and Contact Information

Address: Shopping Center, 491 Newton St, South Hadley, MA 01075

Phone: (413) 533-7988

Website:

dunkindonuts.com

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Dunkin’ at 491 Newton St in South Hadley

With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Hadley, MA for …

Dunkin’ locations in South Hadley

… /Massachusetts; /South Hadley. South Hadley, MA. 491 Newton St. Open NowCloses at 8:00 PM. 491 Newton St. South Hadley, MA 01075. Quick Links.

Dunkin’ menu – South Hadley MA 01075 – (413) 533-7988

Restaurant menu, map for Dunkin’ located in 01075, South Hadley MA, 491 Newton St.

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Reviews

Paul Kandel
Unfortunately, this location is reliably the worst service across all DDs I’ve visited. They are always unfriendly, unwelcoming, have a poor attitude, and rarely get the most simple orders correct. Clearly, poor management and zero customer service training. It’s fast food, and expectations aren’t high, but this place is just a considerably lower level than the rest.
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Kathy Lamothe
They are really bad. A lot of workers at one time but no one seems to like to work. There was 1 person who had just ordered before me. I was stupid and waited for at least 5 minutes for my order to be taken, then another 5 minutes for my small ice coffee which was not made the way I asked for it. I should have made them remake it but I didn’t want to have to wait another 5 minutes. They were NOT busy at all. I counted 6 workers that I could see.
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MC B.
Very rude and racist staffs. They make fun of the customers and their orders/options. Avoid this branch at all cost. They couldn’t get any of our orders right. This Dunkin in South Hadley branch’s staffs dont deserve to work anywhere.
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Erica Watters
No matter how empty it is, you will have to wait a few minutes before anyone bothers to take your order. They mumble into the microphone, always leaving me confused and uncomfortable. I’ve waited up to 15 minutes for the wrong orders because everyone is distracted on their phone. I don’t know why I bother going here anymore.
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Sean LaFlamme
Every time I go here it’s the same – every staff member acts like they’re extremely angry that they have to take my order. Everyone is short, rude, and unpleasant. Go to Granby and never have this experience. Customer service seems like something they’ve never heard of. Not to mention the food and the coffee here is always sub-par and incorrect.
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daddy creamy
when i ordered my refresher it was watered down but when i ask for less ice it’s warm. service is bad they are all rude
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Quentin Amrani
Worst Dunkin ever. It is the only one in South Hadley, but I will often go out of my way to avoid it. The service is awful, they are always out of at least one of the items I order and the coffee is cold and stale.
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Amanda McIntosh
Every time I go here I am taking a chance. A chance that they MIGHT get my order right. The workers seem miserable. Today I ordered a bagel toasted with extra cream cheese. The bagel was not toasted and had a laughable amount of cream cheese. Not nearly enough for even a regular order, more than half of it was untouched & had no cream cheese. The owner is stealing our money when we pay for certain things that we don’t get. I don’t have time to go back and wait for them to fix their mistake. I am almost starting to think they laugh at us customers behind our backs…STEER CLEAR
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MKC
Although I was the only one at the order counter, I had to wait until someone was “ready” to wait on me.
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Liam Bertrand
It feels like everyone who works there decides to mumble and speak very quietly to the point that I’m not able to understand or hear them while ordering. Also, I’m not dumb enough to be told that you can’t put one type of meat onto another sandwich and believe that. the incompetency is crazy.
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