Dairy Queen Grill & Chill

  4.1 – 1,092 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 98501

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Reviews

Sheena Whitehouse
Shan that was working the front counter went above and beyond. He was so friendly and helpful. I had a large group of kids and he was so patient with us. Had better service here tonight than most sit down restaurants. I’m in the service industry and have to say your staff is doing a great job! Keep up the good work!
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J D
i drop by this places drive thru like, several times a week. each time i’ve been there, regardless if it’s slammed or chill, everyone is just as nice as can be, never had any problems with my orders either. i haven’t gotten a bad vibe here, not even once
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Damian Buchanan
Must be a cheese cake shortage… Ordered 3 royal cheesecakes and got charged for extra cheesecake, but they didn’t add any cheesecake….. Cheesecake
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douglis worthington
I understand work ethic better than some people maybe a lot of people but for a business that has to deal with customer service maybe you do not send someone out with food that has recently been crying bad look even if it’s just fast food
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Denise Jackson
This is the second time in a couple of weeks that the Blizzard I ordered was very melted. When I took the lid off it spilled all over me and the floor. I really try not to complain but I had to drink it instead of eating it. I’m not sure what us going on there but I hope you get it fixed soon.
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Sophia Salcedo
I stopped by last week while visiting family in Lacey, and the customer service truly stood out. Edgar, the young man at the front, was incredibly patient with my daughter and even offered helpful suggestions on which Blizzard she might like best. We were a large group, but never felt rushed—Edgar took the time to make sure our entire order was accurate. Everything was fresh, and the desserts were absolutely delicious. A great experience all around! Thank you Edgar for being so kind and making my first ever Dairy Queen visit so memorable.
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M.F. Rancour
Took my MIL to get a milkshake after her surgery and was shocked at the price of a small milkshake and a small diet coke. It was over $9 for both which I think was RIDICULOUS!! I will not be going back!!!
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Michael Petra
Yum – good ice cream cones. Good prompt friendly service. I like McDonald’s and Burger King also, but going inside for service is not a good experience. They are so busy taking care of the drive-through that the in-store service is very lacking at both of those locations. Whereas it is still good at this Dairy Queen.
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Johanna Brown
Last night I had a poor experience, not even a real experience if I must say. As I was walking to the door last night to enter the building I saw these Two huge RATS run across by the front doors. A worker as well noticed this, I did not give them a chance to say anything as I said “you have rats?” My husband and I turned around and left to go eat somewhere else as that completely destroyed my appetite and perspective on this DQ. Very unfortunate but until that rat issue is addressed. I will not be returning as a customer. And as a customer I feel like I should let others know. It’s completely unsafe and unsanitary. I do apologize to the worker as I came across brash. It’s not her fault.
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Scottishlion_1
Got the new crispy onion burgers but they didn’t really have much onion on them. Crispy or otherwise was kind of a joke. More of a pickles than anything else!!!
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