Dairy Queen Grill & Chill

  3.0 – 315 reviews  $ • Fast food restaurant

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️ Dine-in ✔️ Drive-through ✔️ No delivery Dairy Queen Grill & Chill 50548

Hours

Sunday10:30 AM–10:30 PM
Monday
(Labor Day)
10:30 AM–10:30 PM
Hours might differ
Tuesday10:30 AM–10:30 PM
Wednesday10:30 AM–10:30 PM
Thursday10:30 AM–10:30 PM
Friday10:30 AM–10:30 PM
Saturday10:30 AM–10:30 PM

Address and Contact Information

Address: 1007 13th St N, Humboldt, IA 50548

Phone: (515) 332-4544

Website: http://www.fourteenfoods.com/?y_source=1_ODk5NTE3Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

dairyqueen.com

Photo Gallery

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Reviews

George Logue
Worst dairy queen we have ever been to. Person taking our order through the drive thru was rude and kept cutting me off by saying “is that it” and did not even ask us if we wanted drinks. My pregnant wife went in to use the bathroom and it smelled awful. Completely disgusting. There was pee on the seat, toilet paper on the ground, and smelled so strongly of urine my wife said it burned her eyes and lungs like an old litter box. While waiting in line we watched 2 workers leaning on the counter talking and the female was drinking a soda, and wiped her mouth with her hand then grabbed our food. After receiving our food we got a 5 piece chicken strip basket instead of 6, a dr pepper that was watery and weirdly cherry tasting, cold old gravy, and impressively my fries were a mixture of stale, soggy, and under cooked. Completely disgusting. Will never be returning again.
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Lauren Rawdon
We went through the drive-thru tonight, and there was what appeared to be only one lady working. She got our order to us quickly, and everything was super fresh, delicious, and accurate. I’m impressed with the service especially being short staffed. Thank you so much!!
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Andrea Scott
If there was an option to do negative stars this would be it!!! We walked in around 8 pm and the lady making ice cream didn’t even acknowledge my family and I walking in. She was busy making ice cream and huffing under her breath, so we waited a few 10 minutes then I asked her if they were still open and she rudely said, “NO, that’s why the mop bucket was in the door way! I just have been to busy to put the dining room closed sign up!” I just replied ok we will go to the drive thru and order. As we were walking out she rudely said “or don’t I don’t care!” So we went to the drive thru and we waited to order as it was our turn I simply asked if I have coupons can we use more than one? She again rudely replied shouting thru the speaker, “NO!” So we left! DQ lost the money of my family of 4, and will not be returning!
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Alexceal Moore
It was really lousy servous, we told her what we wanted and didn’t even get half of it, she didn’t even put most of it down and we told her we didn’t get it and she charged us more. So she didn’t hear our order. And then she argued with us. Poor customer survous.
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Wynette Guider
My experience at Dairy Queen was exceptional! I had a dental appointment in Eagle Grove and decided to stop at the neighboring Dairy Queen for a dinner for myself and my ride a long. The staff was great and the food was delicious!! The cashier bless me with a chocolate covered ice – cream cone ?
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Cindy R
Staff were all friendly , burger was good, however the chicken rotisserie bites were rubbery and bland. Fries were underdone. Salad greens were fresh and crisp. The crispy chicken strips are the best!
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Allie Bast
We ordered a drive through n they got the order wrong. Part of the order was missing n the burger was incorrect. We returned. There was no apology. They still didn’t get it all correct, but we didn’t want to return again.
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Nate Samp
Showed up before closing and waited in drive thru line until the the car in front of us gave up, apparently had been sitting there for how long waiting for someone to acknowledge they were there. We walked up to the window and asked what’s going on and they just told us they were closed. Apparently didn’t want to work because they already started cleaning up. If the constant terrible reviews of this DQ don’t say something about how it’s ran, I don’t know what else will. Put in new management and hire people who operate the business as the brand you wish to have.
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Purely Potential
Food is inconsistent. I’ve heard the ice cream machines barely get cleaned and the internals are disgusting. They use outdated buns on the burgers which can be easily noticed considering they fall apart and taste stale. I never go here anymore unless I want an ice cream cake.
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heather watts
The food is great but somethings got to be done with stirring the blizzards. Half the blizzard is vanilla. If wanted vanilla I’d save money and go to hyvee. I Have to say extra just to make sure bottom half is all vanilla but then paying 8.00 for dang blizzard. If dont change im going to hyvee from now on. Would be eay cheaper and not mostly vanilla ice cream.
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