Dairy Queen Grill & Chill

  3.9 – 885 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 40741

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Reviews

Adam
I see a lot of negative reviews, but that wasn’t my experience tonight. The service was fast and friendly, and the ice cream was delicious.
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Nicole P
Service was slow, and the blizzards were not as cold as they should have been. One our of our three were able to be tipped over. Handed cups with ice cream dripping on the sides. Clean place.
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Jason Emerson
Ordered a large ice cream cone the cone was large they got that right but the ice cream was about a inch off the top of the cone so I ordered a large oreo blizzard and it was about a 8nch and a half from the top. So this one took all of my money but gave half of the ice cream wonder how they would have felt for the other way around. And there was a application filled out on the counter and I could easily see a person’s personal information. A bad person could have taken a picture without them knowing and stole it.
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Lisa Bourque
This London KY location has been on the decline since the pandemic started but yesterday was the last time they’ll get my money. The chicken was tiny, a strange color and look at that tomato. I wish I had of taken pics of the filthy dining room. Gravy spilled all over a booth seat with the cup still on it as countless staff passed by it. Every single table needed cleaned and nobody did such during our visit. The fries were tiny bits and pieces. We waited 6 minutes for anyone to take our order at the counter while one of the cooks talked to us to keep us occupied. There were plenty if staff on deck and the dining room wasn’t busy. I wish this were my only bad experience here but it’s been a couple of years worth. You guys are going to make someone ill if your kitchen is half as bad as the rest of the place. It used to be so nice and the food was great. I’ve heard the same complaints from many people. I hope the right people see this and get this establishment under control. ***EDIT**** This location has improved so much in the last couple of years!
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Dustin Watkins
The best place to get a blizzard and the food is always fresh it is wheelchair accessible as well. There are times just like any other fast food that it is backed up but the food is always right and fresh that can be a hard thing to find during rush hour like lunch hour. They are open till 10 most nights and I think the lobby is open for now. Also they have a little area out side that you may sit and eat. I don’t know if they do online orders or not. I was I could be more help but I bet they a fair queen app . This being said if u want some fresh food and amazing ice cream then wait in line it will be worth it and they are faster than most fast food places when backed up. Be safe
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Kerrigan Fox
Everyone there is very rude hateful slams The window when you go through a drive-thru nobody smiles most of the time the food is leaking all into the bag if you get breakfast. Would not recommend!
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Dennis Potter
Food was good service was terrible. They ignored me wouldn’t give me ranch and they’re a bunch of jerks.
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brittany belt
Never will I doordash pickup order again they gave attitude at the drive thru window and when I went in they gave me attitude and show them my order gave me even more attitude then when I was leaving someone hit their hands making it sound like they were going to hit me well Never again doing doordash pickup from this location
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B Harrison
Today I purchased the hot fudge sundae and it didn’t disappoint. Staff are courteous and no lines.
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Michael Woods
Milkshakes are blended. There is a procedure to produce a high quality blended drink every time. But not in London. And the person working the window smelled bad enough to overpower the smell of the food. Pathetic.
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