

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Sunday | 12–9:30 PM |
| Monday | 11 AM–9:30 PM |
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: 919 Joe Frank Harris Pkwy SE, Cartersville, GA 30120
Phone: (770) 382-5806
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
DQ Food and Treat in Cartersville, GA, 919 Joe Frank Harris Pkwy SE
Dairy Queen Locations in Cartersville, Georgia | DairyQueen.com
Dairy Queen Grill & Chill – Cartersville – MapQuest
Reviews
I went here back in December with a friend that had never had DQ before. To say we were both highly disappointed would be an understatement. The service was awful and they were out of pretty much everything – even the “featured” Blizzards on the menu they said they didn’t serve. We basically ended up asking, “What DO you have?” because everything we ordered they were out of. Also, this location has no chocolate ice cream not used the Dairy Queen app. To top it off, the boys working were had an awful attitude, and I’m one to brag on southern hospitality, as I’m a Georgia native but my friend was visiting from Utah. Definitely didn’t showcase that at this location. Awful experience. Pretty sure she’s written off DQ forever.
I go back a couple months later per the request of my mother (whom I warned about my prior experience). We ordered two Blizzards and a milkshake. They fulfilled several orders after ours and after waiting a good twenty or so minutes we asked about our order. They said they have to make it still. False. Turns out they had everything sitting in the freezer for who knows how long while we just stood in the lobby area and waited. There was only one order in front of us and it took about thirty minutes just for us to get ice cream. 0 for 2 and will not return.
The initial bummer is this location does not take app orders or app rewards. This location really needs a renovation physically and technologically. I love using the app but can’t use it here. They won’t take it. And, any free items that are in the app you can’t get at this location.
The employees are a revolving door. There’s been a few good ones but seems like high schoolers lately. And not well trained. I’ve gotten 2-3 blizzards not served upside down. So, I should get 2-3 free ones, right?
I went there at 8:40pm on a Saturday and was told they were closed. Two more cars came after me and were also turned away. Does this location have shorter hours on the weekend than the weekday? I couldn’t see the door for hours but Google and Apple both show later hours (like 10pm or 11pm). There were employees in the DQ as one was turning people away and another was sitting in the dining area just hanging out.
I’m not sure if management of any kind cares. It doesn’t really seem so. The DQ is in a good spot. It’s just sad to see it be ignored by management and employees.
What are the actual store hours?
From what could be seen through the window, the interior of the establishment appeared noticeably unclean—an immediate red flag for any food service business.
For the same price, CoConuts downtown offers far better quality, a clean environment, and staff who actually respect their customers. The contrast is staggering.
This Dairy Queen should take a hard look at its operations. Either improve dramatically or close the doors. Customers deserve better.
And this store doesn’t accept the digital coupons/app deals… We were refused the ability to use FOR THE FIRST TIME EVER…
My wife just pulled her app up and DQ app sent her a message saying, “you’ve rocked up the points this year- over 11K points”
We do a lot of DQ because our kids love it.. But this Cartersville store is a DUMP and don’t participate in coupons that the app says they do- we even made sure we had the correct location chosen.
Will NOT be back and DO NOT recommend…They need to close- keep clean and re train!