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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 321 W Jericho Turnpike, Huntington, NY 11743
Phone: (631) 824-6972
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Dairy Queen, 321 W Jericho Tpke, Huntington, NY 11743, US
Get more information for Dairy Queen in Huntington, NY. See reviews, map, get the address, and find directions.
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Reviews
shantb
This particular location has gone downhill very quickly I am sorry to say. My wife and I, and sometime my niece will come here to get an ice cream treat, or a light lunch. Unfortunately the last 5 consecutive times it’s been terrible service, and the dining area is very much neglected. More training is also needed for the staff as this past 5 times we have waited over 10 to 15 minutes for simple ice cream orders. It was never like that before, but there seems to be a lack of concern for customer service and facility maintenance. Dining room is always a mess, and fixtures are dirty, burnt out bulbs, and the main tv has been broken for a very long time.
Again, a shame since this is still a relatively new facility, and yet it feels as though it is very neglected as of late.
I hope they get it back up to speed again…needless to say I won’t be visiting anytime soon.
… moreAgain, a shame since this is still a relatively new facility, and yet it feels as though it is very neglected as of late.
I hope they get it back up to speed again…needless to say I won’t be visiting anytime soon.
Brian Gd
It was better than I expected soggy chilly cheese dog, the cheesecake shake was excellent, the drive thru person was very polite and helped me with directions
… moreGreg Oreiro
Like the food, hence the 2 stars, but the service has been horrible. The previous low reviews are all no exaggeration for the last year and a half. I do keep going in hopes it gets better, but it has not. Our last visit a week ago ended with us walking out for the first time ever since after almost 10 minutes, ourselves and the only other person on line weren’t even acknowledged by staff. The other person on line was even calling to the staff to come over, or at least notice us. He was met by smirks and sneers from staff.
Judging by many of the same complaints for the last 2 years, I’d imagine this location will not last much longer- I have never once seen it busy either.
… moreJudging by many of the same complaints for the last 2 years, I’d imagine this location will not last much longer- I have never once seen it busy either.
Jesse Michaelson
I would truly love to give this a 2 star review, but I simply can’t because of the terrible lunchtime staff. I went here with 5 other guests. I have no clue how this cashier has job, she has absolutely no “people” skills. Her name is Letty. She had us waiting on line just blank staring us down with a terrible facial expression as if we were stupid. She did NOT ask us what we wanted to order. So I just walked up and started naming food items. She had 0 manors. When someone says thank you, typically someone says “your welcome” or “no problem!” Letty just stared at us till we moved on. Typically for dine in they will give you table tents and she did not. As orders from multiple customers were completed, she would put the food in the side counter and not tell the customers which order was which, it was like a Free-for-all! Letty has no vocational skills, is one of the absolute worst employees I have ever came in contact with, and I highly recommend NOT going to this Dairy Queen location, at least for lunch time.
… moreKt Obrien
Usually the food is pretty good and there’s no issues. However, when we went here last night, I felt extremely disrespected by the staff. I get it’s late, but there’s no reason not to do your job correctly or be rude just because it’s late at night. First of all, they didn’t listen when we ordered a coke with our order so we never got it. And we couldn’t even ask for it because the boy at the drive through window screamed “BYEE” and slammed the window shut the second after we got our food. Definitely not a way to treat a customer regardless of the time.
… moreShivram
Bad, seems like the staff doesn’t want my money…everytime. I continued to go back because i like DQ food. But, every single time, the staff rushes the drive through ordering process, fries are cold, last 2 times a primary product on the menu was apparently not available (chin’ strips basket)? Feels like management is poor/careless.
… moreGary Mr. A to Z
I do like the selection and the quality of DQ items. My only complaint is that for some of the items, particularly anything with soft ice cream, the portions seem small for the price.
The staff is usually very attentive and helpful, and they do have a discount for seniors, but you have to ask for it, as you do in most places that offer the discount.
… moreThe staff is usually very attentive and helpful, and they do have a discount for seniors, but you have to ask for it, as you do in most places that offer the discount.
Juan Lima
Friendly and great customer service. Four dollar value meal with a blizzard reese’s ice cream is a hard price to beat. Great tasting burger and long french fries come with it. What better way than to save money on a budget?
… moreDipen Patel
Horrible experience. We pulled up to the drive thru with several cars already in front of me. I figured it was just a nighttime rush but I was wrong… We waited in line for 30 solid minutes before we even got to the window to pay for our food. One driver got out of his car and went up to the pick up window trying to get the attention of the person at the window because they weren’t getting any response at the order screen. They ended up leaving. When we finally got to the window to pay and get our food, the people inside completely ignored us, even though they made awkward eye contact several times. When we honked, about 10 minutes of waiting at the window, they finally opened the window only to give us half the order. When we got the other half it was missing it’s toppings and we got them served soaking wet in a small sides cup after.
… moreRey Carrie Ann
My favorite thing to order is the Ultimate Choco Brownie Blizzard, but i have gone through the drive through several times leaving without the hot fudge that is supposed to be in the Blizzard. I hate to give workers a hard time because God knows you can’t afford rent on even a managers’ salary there, but it’s happened so much now, hoping this will make it more consistent.
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