Dairy Queen

  3.4 – 475 reviews  $ • Fast food restaurant

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️ Dine-in ✔️ Drive-through ✔️ No delivery Dairy Queen 53014

Hours

Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM

Address and Contact Information

Address: 621 N Madison St, Chilton, WI 53014

Phone: (920) 849-9379

Website: http://www.fourteenfoods.com/?y_source=1_ODk5NTEyMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Reviews

M. St. Germaine
Took forever getting my order in. It took forever to receive my order. Once I got my order the portions were a bit off. The fries weren’t an actual portion and the chicken was dry as heck.
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Lera Hephner
I sat in line for 5 minutes to order with 1 car ahead of me. Took 5 different tries to get the correct order in, prolonging the ordering time. We waited at the window for 5 minutes before someone even greeted us or told us the total. The employees looked disheveled and were not communicating well. They had said they were training someone in, but it just looked like 2 employees were standing off to the side talking to people inside visiting while a teenage worker was also standing around not receiving guidance. She came out with the food before money was even taken and she asked if we were a certain order number. No numbers were given out during our ordering process. She never said what food it was, and after 3 minutes of running around it was ours. But only after she asked what our order was. The order was completely wrong and things were missing. None of our ice cream items were made either. We sat a total of 20 minutes before all of our items were completely made and made correctly. I understand being short staffed, and I’ve worked fast food before. It should not have taken 20 minutes for all of our food with at least 4 workers on staff.
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Eric E
Blizzards were good but seemed short on filling. Restaurant was disgustingly dirty, floors not swept in days likely not mopped in over a week. Bathrooms out of toilet paper and need lots of attention. Would not stop at this location again!
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Phily
Terrible experience. Spent an hour inside total and never got food. Staff was understaffed and you can tell are underpaid. Others wait time was just as bad. I never got my food. They claimed it got mixed up with someone else’s. I took my refund and left. Wasn’t going to wait another 30 mins for food. Sounds like a consistent problem at this establishment.
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April James
20 minutes for any dessert, 30+ minutes for any food. Came here today to order a simply cone only to be at the speaker for 20 minutes and didnt get to order, kept being told one minute please. I understand short staffing is an issue most places as I’ve worked in fast food but if this is the case it still should not be taking this long. If you don’t have enough staff to adequately run the establishment maybe its time to look in to closing it.
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MooMoo
This DQ is very dirty. We ordered two blizzards and both of them were made wrong. Made the mistake of going back again. My husband ordered a chocolate crunch blizzard with extra crunch. There was very little crunch in his blizzard yet I paid extra for extra crunch. My Mint Oreo blizzard had no mint. Will not be going back there.
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Jennifer Bonlander
Where is the owner of this store? If you truly cared about your restaurant you would be here trying to fix this place. Sitting home and collecting a check will come to end at some point bc this place has been a disaster for at least a year.
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SANDRA ZITZELSBERGER
We were there at 11am eating lunch. Floors were filthy in eating area and bathrooms. I didn’t understand why they weren’t clean. Our steak sandwiches were overcooked and hard on the edges.
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Tonia Miske
Service was very slow. I sat for 10 minutes in the drive-thru with only one car ahead of me. There were 2 cars in the parking lot. I saw for sure 2 staff. Not sure why it took so long. Blizzard was good. Chicken bites were okay.
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Nktitan
Slowest service I’ve ever had. Food is lacking quality. Takes longer to get a dessert here than anywhere else
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