Theresa Turner
I did a drive thru order so I couldn’t taste the atmosphere.
Hadn’t had a sub in awhile so I stopped to grabbed a few for dinner. Service was great. Stay was friendly. Food was excellent.
… moreLesha B
*Drive Thru* *FYI: *Cousins Subs is Hiring ** I Ordered a “WHOLE” Chesesteak Sub (Regular Sub, cut in Two Pieces), with Sour Cream & Onion Chips. Forgot to asked for my onions to be grilled with the meat!
It’s been a Long Time since I have ordered from Cousins Subs. They have made some Post Pandemic changes, but overall I had a great experience: Food, Service, and ALL. Friendly Staff.
… moreMichael Williams
I’m not going to talk down about cousins but I ordered two subs and the person whoever made my sub that day did not make it right they forgot items I ask for an don’t prepare it right so I did not eat it and my wife went and ate hers which was prepared right but come find out in the morning she told me she got sick from the sub real bad. So I called up there this and talked to the manager Matt and he did refund me the whole total of my order. The picture at the bottom is my sub the how made it terrible
… moreRaelyn Phoenix (SilentWolf813)
5 stars goes all to the lady who helped me cover my meatball sub in the drive thru after learning cousin’s doesn’t do tap pay in driver thru. >.< How does cousin's not do tap pay??
Anyways, thank you for helping me satisfy my impulsive comfort food craving <3
… moreDanielle Combs
The attitude of these workers when you ask for extra things. My sandwich was dry and steak over cook!
… moreFlex Transportation Services LLC Waukesha, WI
I happened to have pulled up when the store was about to close. I am disabled, can barely walk and the 2 people that were working on 12/02/2024, were so helpful, did deeply care, respectful and some of THEE NICEST people I have met working for Cousins. I believe Kevin was his name and the females name, I didn’t happen to get. Both of them get a 5 Star rating, as well as the store for cleanliness, and the Cheese Steak was so good.. Thank you for the blessing Kevin and female co-worker. Thank you for not turning me away. May God Give the both of you many blessings. Thank you again
… moreKristen Heffern
Ariel and Deliesha were so helpful and sweet! Great customer service! Trina made an excellent sub in a bowl! Definitely recommend!
… moreAlyshia Kroll
So I understand that you guys are short staffed but my receipt was correct the food not so much. My hot ham and cheese had no bacon. The chicken Philly wasn’t on parm and had no tomatoes or cheddar cheese. The cheese steak was fine, the Philly cheese steak didn’t have provolone as it was supposed to. The staff was very nice and my order was correct on paper, it just wasn’t made correctly which was extremely disappointing especially when some of that stuff is an extra charge. So I paid for stuff I didn’t get. Very nice and polite staff, but make sure staff is looking at tickets and making food correctly. I already waited a little bit for the food, which again no biggie I get you guys are short staffed, I wouldn’t have minded waiting longer considering I spent almost $60 and only one sandwich was right.
Came back to edit my review. I had my order remade on the store, the managers were all very nice and accommodating and the food was perfect this time. I really appreciate the accountability and the effort to make things right, that’s really rare nowadays. So we will definitely continue to come here for our monthly sub cravings! Thanks again guys!
… moreCarl House
I ask for my sandwich to be on garlic bread and they did not listen. Plus I’m missing my regular large fries terrible service.
… moreMrs. K
Very pleasant experience. I made an online purchase, picked my order up through the drive through window and the cashier was such a pleasant person. It’s not often that you get great customer service at fast food restaurants but this young lady proved that it still exist. Sorry I didn’t get her name, but it was 2/24 around 5p.m.
Also, my subs were delicious, the bread was soft and fresh just the way I like it.
… more