Cousins Subs

  3.8 – 313 reviews  $ • Sandwich shop

Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Cousins Subs 53225

Hours

Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM

Address and Contact Information

Address: 11401 W Silver Spring Dr, Milwaukee, WI 53225

Phone: (414) 466-5158

Website:

orders.cousinssubs.com

Photo Gallery

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Reviews

Alyshia Kroll
So I understand that you guys are short staffed but my receipt was correct the food not so much. My hot ham and cheese had no bacon. The chicken Philly wasn’t on parm and had no tomatoes or cheddar cheese. The cheese steak was fine, the Philly cheese steak didn’t have provolone as it was supposed to. The staff was very nice and my order was correct on paper, it just wasn’t made correctly which was extremely disappointing especially when some of that stuff is an extra charge. So I paid for stuff I didn’t get. Very nice and polite staff, but make sure staff is looking at tickets and making food correctly. I already waited a little bit for the food, which again no biggie I get you guys are short staffed, I wouldn’t have minded waiting longer considering I spent almost $60 and only one sandwich was right.
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Kerra S
Very pleasant experience. I made an online purchase, picked my order up through the drive through window and the cashier was such a pleasant person. It’s not often that you get great customer service at fast food restaurants but this young lady proved that it still exist. Sorry I didn’t get her name, but it was 2/24 around 5p.m.
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Chris Williams
Ordered a Turkey breast sub and sandwich taste like inside of a dirty fridge… I mean every bite. I couldn’t enjoy sandwich. Was a terrible experience. Hopefully they can one day soon learn how to keep where ever they store vegetables at clean.
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Stephanie
Bread is always fresh. Sandwiches are made neatly & always correct. Never had a problem here in past few years. Parking lot has ample parking
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leadingcyber666
Absolutely horrible. Thought I could trust this cousins, but it seems every single one has hit rock bottom. Called in a $63 order. Got to the drive thru and was told to pull around great. Total was right ok. Thats when the mistake manifested. All we got handed was 3 soda bottles and some fries…$63 and thats all you think is on the order? Seriously this company really need to step it up or they will fail! So finally after waiting at the window for 10 minutes with no communication we get told the sandwiches are getting remade….because some handed out the wrong order! HOW DO YOU HAND OUT A $63 ORDER WRONG!? That was the whole reason for calling it in! Absolutely bottom of the barrel. AVOID AVOID AVOID!!!!
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Erik Del Monico
Order was never received and they could not provide a refund receipt according to the employee. They said a lady from a third party picked up the order but could not provide a carrier or name. I ordered this on the official website and provided confirmation numbers.
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Kristen Heffern
Ariel and Deliesha were so helpful and sweet! Great customer service! Trina made an excellent sub in a bowl! Definitely recommend!
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MIKE
I’m not going to talk down about cousins but I ordered two subs and the person whoever made my sub that day did not make it right they forgot items I ask for an don’t prepare it right so I did not eat it and my wife went and ate hers which was prepared right but come find out in the morning she told me she got sick from the sub real bad. So I called up there this and talked to the manager Matt and he did refund me the whole total of my order. The picture at the bottom is my sub the how made it terrible
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Shantel
This location was a nice place to get lunch for my movers who moved myself and my sister on the same day. The party subs were delicious and prepared well. Price was higher than I expected but still okay for the quality received. I will come again.
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Jennifer Drossart
Ordered lunch online. Only received part of the order and they would only refund half of the money for the items I didn’t get. Food was good so I’ll give a star for that. Guy at pick up window was so into his conversation with his coworker that he didn’t even look at me, just opened the window and stuck his arm out. Would definitely not return.
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