Social Profile: 
✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
… View more
Branch of a fast-food chain known for its drive-thru BBQ, burgers & more than 40 milkshake flavors.
Address and Contact Information
Address: 5715 N Sharon Amity Rd, Charlotte, NC 28215
Phone: (704) 537-5455
Website: http://cookout.com/
Menu Photos
Photo Gallery
Related Web Results
Cookout Menu 2026: Delicious Options at Affordable Prices
The cookout menu 2026 includes burgers, wraps, milkshakes, and more. Get prices and nutritional info to plan your next visit.
We are excited to announce our newest location is OPEN OPEN …
… Charlotte, NC ️ … Photo by CARS Tour | Late Model Racing in cook out Wilson nc with @cookout.
Cook out good? : r/Charlotte – Reddit
36 Go to comments. Share. Comments Section. boog1evilleUSA. • 5y ago. No cookout slander will be tolerated in North Carolina. cal_182. OP • 5y …
Reviews
Mike White
Very disappointed! I waited outside in the cold for nearly 10min at the window before they even took my order. I clearly stated no mustard for my burger and was asked to verify and confirmed no mustard. Once I got to my destination to eat my burger, yep, lots of mustard. They even messed up the people behind me who only ordered 3 shakes. At least that was caught at the window. Horrible customer service and worse attention to detail. Will NEVER go there again and advice others to go elsewhere.
… moreMia Danielle
I live nearby and have been a loyal customer at this Cook Out location for a while. It used to be a reliable and enjoyable experience. Unfortunately, the quality of service has taken a serious decline since a particular employee — a woman working the drive-thru with an obviously bad wig — began taking orders.
Every time she handles my order, it’s incorrect. The first incident involved me ordering hot dogs, only to get home and discover I had been given corn dogs. When I returned to have the order corrected, she was dismissive and rude, insisting I re-enter the drive-thru line instead of simply fixing the mistake.
Tonight was the final straw. On May 14tg at 11:40pm I ordered food and a HUGE drink. When I got to the window, she handed me a LARGE instead. I pointed out the issue and offered to pay the difference. Instead of resolving the situation, she repeatedly shut the window in my face mid-sentence, refusing to take my payment or acknowledge the mistake. Eventually, she begrudgingly swapped the cups — not out of professionalism, but clearly just to get me out of her line.
She then snatched the cash from my hand and threw the cup back at me with the lid halfway on, causing the drink to spill all over my hand and down the side of my car. The entire exchange was appalling. Her attitude, blatant disrespect, and complete lack of customer service are unacceptable. I’m extremely disappointed, and frankly angry, that someone like this is representing your business.
This used to be a great location — now it’s defined by consistently poor service and unnecessary hostility
… moreEvery time she handles my order, it’s incorrect. The first incident involved me ordering hot dogs, only to get home and discover I had been given corn dogs. When I returned to have the order corrected, she was dismissive and rude, insisting I re-enter the drive-thru line instead of simply fixing the mistake.
Tonight was the final straw. On May 14tg at 11:40pm I ordered food and a HUGE drink. When I got to the window, she handed me a LARGE instead. I pointed out the issue and offered to pay the difference. Instead of resolving the situation, she repeatedly shut the window in my face mid-sentence, refusing to take my payment or acknowledge the mistake. Eventually, she begrudgingly swapped the cups — not out of professionalism, but clearly just to get me out of her line.
She then snatched the cash from my hand and threw the cup back at me with the lid halfway on, causing the drink to spill all over my hand and down the side of my car. The entire exchange was appalling. Her attitude, blatant disrespect, and complete lack of customer service are unacceptable. I’m extremely disappointed, and frankly angry, that someone like this is representing your business.
This used to be a great location — now it’s defined by consistently poor service and unnecessary hostility
Patience william
I got my order taken by this brown-skinned stud. She was so cute. She gave me amazing customer service, a great attitude, and she made sure I had everything I needed in less than a minute! I tried to ask her for her name and number, but she didn’t give it to me lol. Definitely recommend her over anybody else to take my order!
… moreSew J
A family member mentioned Cookout had gotten better and I should cancel my years abandonment of them. So I did. Sadly, it went wrong from the start. My attempt to order a couple of hot dogs was met with being informed they had NO buns. How does that happen? That’s just bad management. Not to mention there is literally a grocery store across the street which could momentarily restore the absence of such a critical component of their product. They did have pumpkin flavored shakes. I mention it because you know how rare pumpkin flavor shakes are, compared to how common hot dog buns are? Still, I must point out the drive-thru attendant was very professional. I decided to venture on to the Albemarle Road location, which ended up being a disappointment.
… moreMarshaé Smith
You can place your order in detail, confirm that your order has been understood and they will STILL hand you the wrong order after you’ve clearly communicated yourself 2-3 times. Then turn around and blame you for the issue on top of that.
The Hispanic female manager here is extremely disrespectful and unprofessional. She made a simple 2-topping milkshake wrong TWO times then got mad at me and slammed the window in my face for not accepting something I did order when I made myself very clear while ordering.
Definitelyyyyy reporting her to corporate because what makes you think you can just give people whatever YOU want when they placed and paid for their preferrence? No I will not accept a milkshake with literally no toppings at all when I ordered extra toppings. And no I will not accept snickers when I ordered Reese’s AND repeated myself when doing it.
… moreThe Hispanic female manager here is extremely disrespectful and unprofessional. She made a simple 2-topping milkshake wrong TWO times then got mad at me and slammed the window in my face for not accepting something I did order when I made myself very clear while ordering.
Definitelyyyyy reporting her to corporate because what makes you think you can just give people whatever YOU want when they placed and paid for their preferrence? No I will not accept a milkshake with literally no toppings at all when I ordered extra toppings. And no I will not accept snickers when I ordered Reese’s AND repeated myself when doing it.
April Abernethy
10/10 service tonight! They were even out of two of my favorite things on the menu and everything still came out great. Everything fresh and fried nicely. Special shoutout to the girls who took my order and helped me at the window, they’re so sweet!
… morebrian lasher
Iv been there a few times NOT once did they get my order right. Then whan the did fix it . I think they gave me to oldest food they could find . Slimy lettuce cheese just smeared everywhere. Then here’s the kicker . So is all they had to say is sorry with a BS smile and when they shut the window they ALL just started laughing. McDonald’s is better then them . That’s pretty bad.
… moreSkipper Pond
Guess it depends on the Cookout you go to. My burger today was a disappointment. See pic… so small & dry. Looked like sausage patty. . The onion rings and corn dog was good. My drink had so much ice in it that I didn’t have enough drink to finish my meal. I know Cookout tries to be great, but today, it didn’t cut it.
I’m only speaking for this location, yet I don’t recommend it.
… moreI’m only speaking for this location, yet I don’t recommend it.
alan shenoy
Gave them all the details of my order and they messed up 3 items and still charged me, Im lucky that I lived close by enought to come back and collect what I paid for, they did give a free shake and were understanding but this experience really sucked
… moreMKIDDY WEST
Absolutely horrible! Not only did I wait order was completely wrong . I ordered bacon wrap and bacon and cheese on my burger in which I was CHARGED! I got these Doritos in a mini bag and no cheese bacon ketchup etc ( ordered the works ) called 3x and no one picks up . Second or third time happening it’s out of hand at this point
… more